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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,874 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,874 reviews

June 09, 2020

Excellent service! Alex Informed us of needed maintenance to keep our Sorento running as good as it has since we bought it. We will be back! More

by mikeoemig
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time out of your day to provide us with your feedback. We appreciate your business and we look forward to working with you again!

June 09, 2020

Excellent service Service was scheduled in a timely manner, service employees were kind and communicative. Service was completed quickly. My oil change, tire rotation a More

by CATHY24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Cathy, thank you for taking the time to provide us with your kind review. We are pleased to know you had such a positive experience and if you need anything else down the road, we are always here to help. Take care!

June 09, 2020

Mario and the other guy that did my paperwork (i forgot his name)was the coolest guys. They was really helpful and down to earth. Need more people at dealerships and other businesses just like them. Great More

by dreed2789
Recommend Dealer
Yes
Employees Worked With
Ramon Reyes, Mario Estrada
Jun 15, 2020 -

Jim Shorkey Kia Gainesville responded

We would like to thank you for your recommendation and this wonderful review. Our team of professionals are dedicated to providing you and everyone else who visits Carriage Kia only the best. It is so wonderful to know that our team helped make your experience such a positive one. Thanks, and take care!

June 09, 2020

Did a good job working with me on where I wanted my monthly payments to me. Mario did an amazing job and was super friendly More

by Damnitkam@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mario Estrada
Jun 09, 2020 -

Jim Shorkey Kia Gainesville responded

We are pleased to hear that you had such a great experience with Mario! Thank you for your review and look forward to working with you again soon, take care!

June 09, 2020

I drove 15 miles out of my way to visit this dealership because my issue was not being resolved by Mall of GA Kia. I received fast, friendly service by everyone I came in contact with, especially Chris. My More

by Renee
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

HI Renee, thank you for making the trip to come to visit us at Carriage Kia for your automotive needs! We appreciate your business and look forward to always being here for you, take care!

June 08, 2020

Great service and very courteous very professional and friendly could not ask for any better service and timely matter really great people to work with More

by SHANEWINTERS550
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 09, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this positive review, Shane! I am overjoyed that you had a great service experience with us. We appreciate your business and hope to work with you again soon!

June 07, 2020

Chris was great text us throughout the oil change real friendly got us as soon as our appointment time and didn’t make us wait More

by wg52473
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for putting your trust in Carriage Kia! We pride ourselves in our Service Departments' ability to provide world-class customer service. We wish you happy travels and look forward to working with you again. Take care!

June 06, 2020

Everyone is always so nice I bought four vehicles there now and everybody’s always so nice it doesn’t matter who you talk to they’re always so polite and respectful to everybody I listen when I was sitting More

by MMMV19
Recommend Dealer
Yes
Employees Worked With
Ramon Reyes, Isidro Gutierrez
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for being a continued loyal customer of ours here at Carriage Kia. We pride ourselves on providing 100% customer satisfaction every time, so we are glad we have always been able to do that for you. We appreciate your business and look forward to being here for you for miles to come. Take care!

June 06, 2020

Alex and the sevice department is amazing!They replaced my engine in my kia,with no hassle at all. Provided a kia for a week,My car runs GREAT,THANK YOU FOR ALL THE HELP. TAMMY CAMPBELL More

by Campbelltammy445
Recommend Dealer
Yes
Employees Worked With
Manager over service department!, Alex Cruz
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your positive review and for trusting us with your vehicle! We look forward to being able to be here for you for any future automotive needs. We appreciate your business and hope you have a wonderful day!

June 04, 2020

My visit was easy and smooth, while you wait they keep you informed. Service was within time frame and the staff always friendly with quick easy check out. More

by Steve356
Recommend Dealer
Yes
Employees Worked With
Ashley Varnadore, Alex Cruz
Jun 05, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to leave us this 5-star review, Steve! We are glad you had such a positive experience and we look forward to working with you again soon. Take care!

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