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Jim Shorkey Kia Gainesville
Gainesville, GA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
June 14, 2020
I could not be more pleased with the customer service and professionalism I was granted at Carriage Kia in Gainesville! Thanks for the great deal!!! professionalism I was granted at Carriage Kia in Gainesville! Thanks for the great deal!!! More
by Pengal2001
Employees Worked With
Don Pippin, Mario Estrada
June 13, 2020
This dealers facilities are very nice. My service advisor Andrew got me in and out. He’s new to the company and was very informative and clear about what my vehicle did or didn’t need. I recommend dealing wi Andrew got me in and out. He’s new to the company and was very informative and clear about what my vehicle did or didn’t need. I recommend dealing with him for a guaranteed pleasant experience. More
by ROBINRICH61
Verified CustomerEmployees Worked With
Andrew Aycock
June 12, 2020
Quick service with reasonable pricing. I went in for an issue with my vehicle shaking when applying the brakes. My appointment was at 9 am and by 10:30 they had already fixed the problem, had explained why issue with my vehicle shaking when applying the brakes. My appointment was at 9 am and by 10:30 they had already fixed the problem, had explained why the issue happened in the first place, and explained how they were going to fix it. Wonderful service! More
by kamason89
Employees Worked With
Alex Cruz
June 11, 2020
The sales guys were really nice and helpful. The guy who said he was the manager (I don't remember his name) came across very rude and put out when I asked questions. After being told the paperwork I submit said he was the manager (I don't remember his name) came across very rude and put out when I asked questions. After being told the paperwork I submitted at the time of purchase for my trade in was sufficient, I felt slightly harassed by the amount of emails being told I had to get more information and documents from another person in the finance department. This was a couple weeks after the deal. It was daily. That was very frustrating and I don't feel that after you're told everything is good you should keep getting told you have to do things for someone that falls under their job to acquire. More
by LADYH1328
Employees Worked With
Oscar Razo, Isidro Gutierrez
June 10, 2020
Love our new car! My husband and I just moved to GA and were needing a car QUICK! This was our first experience buying a new car and they made it super easy! were needing a car QUICK! This was our first experience buying a new car and they made it super easy! More
by Kaylacourtwright
Employees Worked With
Don Pippin, Mario Estrada
June 10, 2020
The sales and finance staff were excellent and beyond helpful! They listened to every need and concern and were more than helpful with any questions! There was no feeling of being rushed throughout the e helpful! They listened to every need and concern and were more than helpful with any questions! There was no feeling of being rushed throughout the entire process! Sales associate Mario Estrada and Don Pippin from finance were absolute wonderful help! Would highly recommend this location to future buyers! More
by Daltonhladky
Employees Worked With
Mario Estrada
June 10, 2020
The service manager, Alex I think, was great. They recommended (but didn’t push, which was nice) additional services, washed and even vacuumed my vehicle. great service recommended (but didn’t push, which was nice) additional services, washed and even vacuumed my vehicle. great service More
by CHARLI_KESLER
Employees Worked With
Alex Cruz
June 10, 2020
I have purchased many vehicles at several different dealerships but no other experiences tops the overall experience that Carriage Kia provided. I'm very satisfied with my purchase, the sale manager, a dealerships but no other experiences tops the overall experience that Carriage Kia provided. I'm very satisfied with my purchase, the sale manager, and most importantly my sales guy Casey Harper! I will return in the future! Thank you, Keisha Brown More
by Keisha Brown
Employees Worked With
Casey Harper
June 10, 2020
Great service. Diagnosed problem quickly and came up with solution.no extra or hidden cost. Very professional polite great customer service. Company core values. Thank you for your prompt service solution.no extra or hidden cost. Very professional polite great customer service. Company core values. Thank you for your prompt service More
by zanavertho
Employees Worked With
Chris
June 10, 2020
Friendly, efficient service! Very clean waiting room! Love that the car was washed before I left! I will certainly be returning to Carriage Kia again! Love that the car was washed before I left! I will certainly be returning to Carriage Kia again! More
by theatredirector_2000
Employees Worked With
Chris Kuykendail
