Jim Shorkey Kia Gainesville

Great experience purchasing my new Hybrid Sorento. Yeng in sales was patient, helpful and assisted in everyway possible. Shout out to Chris Jorday in Finance as he is fabulous to work with. This te Yeng in sales was patient, helpful and assisted in everyway possible. Shout out to Chris Jorday in Finance as he is fabulous to work with. This team was kind, very helpful, and we had a few good laughs along the way! Thank you both for your professionalism and all around easy going style! More

Unfortanetly we could not make a deal but the dealership was friendly and helpful. I would defiantly stop in again. was friendly and helpful. I would defiantly stop in again. More

The team was kind and so very helpful, went above and beyond helpful for me. beyond helpful for me. More

By far the best car buying experience ever! Mike went out of his way to ensure the car buying process was smooth, hassle free and ensured the car was delivered home! Mike went out of his way to ensure the car buying process was smooth, hassle free and ensured the car was delivered home! More

My experience with this dealership was very positive. They were able to answer all of my questions and assisted me thoroughly during the entire process. Would recommend. They were able to answer all of my questions and assisted me thoroughly during the entire process. Would recommend. More

The sale and purchase of a 2023 KIA Soul by all Jim Shorkey representatives was very professional and courteous. The sales consultant, Maelia King, guided us through the purchase process toward a vehic Shorkey representatives was very professional and courteous. The sales consultant, Maelia King, guided us through the purchase process toward a vehicle that was exactly what we needed. She answered all of our questions and showed us all about the Soul we ultimately purchased. Everything associated with our purchase was streamlined, making the whole process smooth and easy, yet detailed, from start to finish. Job well done. Tom and Martha Brown, Blairsville, GA More

I recently purchased a KIA K5 from Jim Shorkey KIA in Gainesville Ga. My Sales Associate who sold me the car was Miss JACKY SOLANO. She was the most professional, sweetest, kindest, most helpful Sales As Gainesville Ga. My Sales Associate who sold me the car was Miss JACKY SOLANO. She was the most professional, sweetest, kindest, most helpful Sales Associate I have ever dealt with in buying a car !!! She answered all my questions as well as went the extra mile and patiently took the time to show me how to set up the infotainment system on this car which I had never done before. ( I'm not a high tech guy ).Lol Jacky explained everything in detail so I had a complete understanding, and Jacky also said that if I had any questions that came up at a later time, that I could call her or come in and she would be more than happy to help me. When I decided to purchase a car I was desperately hoping I would find that special Sales Associate who I could keep as my (go to) Sales Associate. Miss Jacky Solano has met and surpassed all of my expectations in every way !!! I would highly recommend anyone looking to buy a car to purchase it through Sales Associate Jacky Solano at Jim Shorkey Kia, in Gainesville Ga. Thank you Jacky !!! 😊👍 More

I would never do business with Jim Shorkey Kia again! Their service department’s communication with customers is poor at best. I brought my 2013 Kia Soul because of noise in the engine. The service ad Their service department’s communication with customers is poor at best. I brought my 2013 Kia Soul because of noise in the engine. The service advisor told me that this was a “known” issue with the Kia engines and we needed to wait for the engine noise to get worse or the engine to stop all together and that all repairs would be cover under a warranty because of the known issue. Two months later the engine stopped, of course I was then told that my engine was not the same as the one on the recall and I would have to pay for the repairs myself. Working with Kia customer care we came up with an agreement to split the cost, still terrible service since Kia and Jim Shorkey Kia would not stand behind what their employees stated to a customer. I even tried calling the Executive Manager, left him a detailed voicemail and he never bothered to return my call. When repairs started I kept asking to see how long it would take and if I could get an ETA on when the repairs would be completed. My emails and text were never answered. You definitely cannot trust that Jim Shorkey will stand behind their products or their employees. This has been a terrible customer service experience and I will never be doing business with them again. More

They helps us a lot in purchasing our car. The salesperson, Mario, has been very nice and supportive to us. He helps us to find the car that suits us the most. He is also very active in helpin The salesperson, Mario, has been very nice and supportive to us. He helps us to find the car that suits us the most. He is also very active in helping us to reach a satisfactory deal. The process has been smooth and easy. It is a great experience. If we need a car in future, we will definitely find them again. More

Everyone was very helpful and didn't hesitate to answer any of my questions. They were also very patient with me when my bank was messing up! More than kind enough to work with me on the paperwork outside any of my questions. They were also very patient with me when my bank was messing up! More than kind enough to work with me on the paperwork outside of the dealership. More