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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,874 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,874 reviews

June 19, 2020

Courteous, efficient and honest. Andrew messaged me and followed up with a call. Informative, but not pushy. Which I truly appreciate. Always. That’s what I expect from Kia service in most places do not di More

by liane615
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We are so thrilled to hear that you had such a fantastic visit with us! We are glad that Andrew went above and beyond for you and if ever need anything else down the road, we are always here to help. Take care!

June 19, 2020

Great service department. Andrew A. was super nice and has always been very helpful and professional even in my past visits. Thanks so much Andrew. More

by Sparks
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We can't tell you how nice it is to hear that Andrew always goes above and beyond when servicing your vehicle! We truly appreciate your review and hope to see you again soon. Take care!

June 19, 2020

I dropped in late yesterday afternoon to make an appointment to have an oil change. In response to when I would like it, I asked if it could be done then. So it was done for me. I didn't realize how More

by jmmforbes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock?
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We take pride in providing top-notch service and we're so happy to know that our team provided just that. Thank you for your review and we look forward to serving you again soon. Take care!

June 19, 2020

I hope you got my first response that we were thoroughly satisfied with our purchase. If not, I just wanted to make sure.all your staff in the business office and most importantly Mario & Don was extremely More

by Visionplanningconsultants
Recommend Dealer
Yes
Employees Worked With
Cristina Basha, Don Pippin, Mario Estrada
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We want to congratulate your daughter on her new Kia Soul! Thank you so much for taking the time to provide us with feedback about your experience. We are so glad to hear that our team was so helpful and we hope to see you again soon, have a wonderful day!

June 19, 2020

Our 1st service visit with our new Telluride, so we were a little curious as to how it would go. Well it was professional from start to finish. The young lady that checked us in was very pleasant. She to More

by License to chill
Recommend Dealer
Yes
Employees Worked With
Steven Williams, Alex Cruz
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We are so pleased that you had such a positive experience with our Service Department! We appreciate you sharing your experience with us and if you need anything else down the road, we are always here to help. Take care!

June 18, 2020

Alex did a great job. I will be back for another oil change in the future. Thanks for the service and the car wash as well. More

by chrisdaloi
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Chris, thank you for trusting us with your vehicle! We are so thrilled to know that you had such a positive experience with us and we hope to see you again soon. Take care!

June 17, 2020

They had got my daughter car towed there for free and had it fixed within a week. Way to go. Will always keep buying Kia. Thanks Gainsville carriage Kia. More

by Vickiecooke
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Vickie, thank you so much for sharing your experience with Carriage Kia and our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We look forward to working with you again soon. Take care!

June 16, 2020

I went to the dealership looking for a new car to get into, and trade in my old one. Unfortunately with the negative equity on my old one, I couldn’t trade in, but still left with a new Rio. I love it! T More

by M.NALL
Recommend Dealer
Yes
Employees Worked With
Casey Harper
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words and feedback about Carriage Kia! We couldn't be happier that you enjoyed your experience with us and that we were able to assist you with your automotive needs. Thank you again and congratulations on your new Kia Rio!

June 16, 2020

Got me in the same day i called for service to be done on my car, all employees all had mask on. Wasnt a long wait either. More

by BarnesFamily
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jun 17, 2020 -

Jim Shorkey Kia Gainesville responded

We would like to thank you for your recommendation and your feedback! Our team of professionals is dedicated to providing you and everyone else who visits Carriage Kia with only the best there is to offer. We look forward to working with you again soon, take care!

June 15, 2020

I’ve got a bad paint peal on my front bumper and have been waiting on an answer from the dealership for about two months. I’m pisted More

by Keith.chandler@hallco.org
Recommend Dealer
No
Employees Worked With
Chris Kuykendail
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