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Jim Shorkey Kia Gainesville

Gainesville, GA

4.0
1,878 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,878 reviews

June 26, 2020

Great cervice every time, I get my oil done there every interval and Alex is away there willing to help make your visit quick and easy. More

by Codyfrench23
Recommend Dealer
Yes
Employees Worked With
Oscar Razo, Mario Estrada, Chris Kuykendail, Michael Wolf, Alex Cruz, Bruce Fields, Irene Howell
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Cody, thank you for taking the time to share kind words regarding your experience with Alex. We appreciate your endorsement and look forward to serving you again next time! Best wishes!

June 26, 2020

Customer service was very polite and helpful, they went out of their way to help me with my problems. I would recommend them to anyone needing service done. More

by AMBEROLIVER22
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Amber, thanks for sharing your thoughts about your visit with Carriage Kia. We are happy to hear that the team delivered such an excellent experience, we hope to see you again soon!

June 20, 2020

Great! This dealership was very professional and the staff was very knowledgeable and willing to help and answer any questions that I had. I will definitely More

by ashlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Caudillo, Chelsea Runkel
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Ashlyn, thank you so much for sharing your experience with Carriage Kia and our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We appreciate your business and look forward to seeing you again soon!

June 20, 2020

I bought a new Kia this week at this location. Tim and Alora were awesome in helping me through the whole process. Communication is top notch and the service is exceptional. I’ve been to other locations More

by DYTBOWMAN
Recommend Dealer
Yes
Employees Worked With
Tim Echols and Alora (not sure if spelling is accurate) , Ramon Reyes
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We are pleased to hear about your positive experience with our team here at Carriage Kia. We look forward to working with you again down the road, take care!

June 19, 2020

I hope you got my first response that we were thoroughly satisfied with our purchase. If not, I just wanted to make sure.all your staff in the business office and most importantly Mario & Don was extremely More

by Visionplanningconsultants
Recommend Dealer
Yes
Employees Worked With
Cristina Basha, Don Pippin, Mario Estrada
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We want to congratulate your daughter on her new Kia Soul! Thank you so much for taking the time to provide us with feedback about your experience. We are so glad to hear that our team was so helpful and we hope to see you again soon, have a wonderful day!

June 19, 2020

Courteous, efficient and honest. Andrew messaged me and followed up with a call. Informative, but not pushy. Which I truly appreciate. Always. That’s what I expect from Kia service in most places do not di More

by liane615
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We are so thrilled to hear that you had such a fantastic visit with us! We are glad that Andrew went above and beyond for you and if ever need anything else down the road, we are always here to help. Take care!

June 19, 2020

Great service department. Andrew A. was super nice and has always been very helpful and professional even in my past visits. Thanks so much Andrew. More

by Sparks
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We can't tell you how nice it is to hear that Andrew always goes above and beyond when servicing your vehicle! We truly appreciate your review and hope to see you again soon. Take care!

June 19, 2020

I dropped in late yesterday afternoon to make an appointment to have an oil change. In response to when I would like it, I asked if it could be done then. So it was done for me. I didn't realize how More

by jmmforbes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Aycock?
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We take pride in providing top-notch service and we're so happy to know that our team provided just that. Thank you for your review and we look forward to serving you again soon. Take care!

June 19, 2020

Our 1st service visit with our new Telluride, so we were a little curious as to how it would go. Well it was professional from start to finish. The young lady that checked us in was very pleasant. She to More

by License to chill
Recommend Dealer
Yes
Employees Worked With
Steven Williams, Alex Cruz
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We are so pleased that you had such a positive experience with our Service Department! We appreciate you sharing your experience with us and if you need anything else down the road, we are always here to help. Take care!

June 18, 2020

Alex did a great job. I will be back for another oil change in the future. Thanks for the service and the car wash as well. More

by chrisdaloi
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Chris, thank you for trusting us with your vehicle! We are so thrilled to know that you had such a positive experience with us and we hope to see you again soon. Take care!

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