Jim Shorkey Kia Gainesville

I was greated like I was welcomed when I arrived and was not pressured to buy anything.My questions were answered when I asked them.It was a pleasurable experience to an unpleasurable task.I never liked car not pressured to buy anything.My questions were answered when I asked them.It was a pleasurable experience to an unpleasurable task.I never liked car shopping before and Carriage made me want to go back there again.I would recommend them to anyone. More

Carriage Kia, is a great dealership to work with, I purchased a Sorento as a surprise gift for my wife. The people there were very helpful and listened to what i wanted, they seemed to help me purchase purchased a Sorento as a surprise gift for my wife. The people there were very helpful and listened to what i wanted, they seemed to help me purchase a vehicle that i wanted rather than sell me a car. Pricing was good and trade in vales offered were great. I would reccomend this dealership to anyone. More

Ryan is doing his best to resolve a duficult situation that reflects more on Kia's quality, but I won't hold it against the dealer. $1000 to repair an airbag (which is a saftey issue) and $300 to repair v that reflects more on Kia's quality, but I won't hold it against the dealer. $1000 to repair an airbag (which is a saftey issue) and $300 to repair visors which were obviously defective. I will pursue the repairs with KIA and hopefully can do business with Carriage Kia in the future. More

This dealership was wonderful to work with. Everyone was helpful, kind, and professional. All of the paperwork was filled out in a timely manner, I was shown the features of my car, and even directed to th helpful, kind, and professional. All of the paperwork was filled out in a timely manner, I was shown the features of my car, and even directed to the service department for future appointments. My family and I are very happy with our Kia Sorento. More

There was an error with the math concerning the purchase price at the original time of sale. Once the Sales Mgr Brian was made aware he did a good job of communicating with us and the dealer is working on r price at the original time of sale. Once the Sales Mgr Brian was made aware he did a good job of communicating with us and the dealer is working on refunding the difference. The Service Dept has always been top notch (we traded in another Kia) and the dealer has a large selection of vehicles to choose from. I truly appreciate the fact that they were willing to admit their error and are also willing to make it right. That is rare to find these days!! More

We were happy with the prompt service we received and the price that was agreed upon. Everyone there was very friendly and they tried to make it an enjoyable experience. We haev been very happy with the ch price that was agreed upon. Everyone there was very friendly and they tried to make it an enjoyable experience. We haev been very happy with the choice of car and would definitely return to this dealer for future purchases. More

We had a great salesperson, he was knowledgable about the vehicle and very thorough in answering all the questions we had about the vehicle. I will refer him to others. He wa about the vehicle and very thorough in answering all the questions we had about the vehicle. I will refer him to others. He was patient in showing several vehicles and spending the time with us we needed to make our decision. More

I called (and talked to Bryan)and explained what I was looking for and in what price range I wanted it to be. When I got there I was greeted by Bryan. Between Bryan and Dustin I looked at and test drove s looking for and in what price range I wanted it to be. When I got there I was greeted by Bryan. Between Bryan and Dustin I looked at and test drove several cars. While Dustin was showing me the cars, Bryan was running the numbers for me. Or going to check to see if they had another car with whatever I was asking about. My wait was relatively short, and service was excellent. I was there for about a hour and a half and drove away with the car that I wanted. The experience was a very enjoyable one. Melanie Garrish More

Carriage Kia was the last dealer I visited. I was prepared with a quote from another dealer that did not have the exact color I wanted. I also was not overly impressed by that dealer or the sealsper prepared with a quote from another dealer that did not have the exact color I wanted. I also was not overly impressed by that dealer or the sealsperson. I decided to go see Carriage Kia after checking out their selection on the internet. I was greeted warmly, offered water and a ride in a golf cart around the lot as we looked at cars. The salesperson was friendly, not pushy but very informed. I liked her. We took a test drive and she was able to answer my questions. They worked with me on price and I bought a car that day. The delivery was great and they spent a lot of time to make sure I knew all the cars features. I will buy from them again and I will recomend them to my friends. More

We were treated with great care and respect during the entire purchase process. Everyone seemed very nice and extremely helpful. We appreciated having someone to take the time to explain all the bells a entire purchase process. Everyone seemed very nice and extremely helpful. We appreciated having someone to take the time to explain all the bells and whistles on our new Sorrento when we purchased it. More