Jim Shorkey Kia Gainesville
Gainesville, GA
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I have purchased quite a few vehicles over the past few years, so therefore I have experience with what a great dealership should "look" like. At Carriage KIA, my husband and I were greeted with a friendl years, so therefore I have experience with what a great dealership should "look" like. At Carriage KIA, my husband and I were greeted with a friendly smile and warm welcome by our sales rep. Tony Valdez. On that day, which was a Sunday, we did NOT expect to purchase a car. We only decided that morning to look at vehicles. Carriage KIA was the first and ONLY place we went. At first we were "miles apart" on purchasing the Sorento that I really wanted, but Tony continued working with us to make our deal/dream come true. He never became frustrated nor pushy with us, but he was professional and kind toward us. That day, we walked away with a NEW KIA Sorento. One I didn't think we could afford and much better than I thought I could get. Thanks to the staff, financial team, and Tony for a great Sunday afternoon who made it possible! More
The Car was for my daughter and we had started a deal with the KIA in Buford. After several attempts they to do honest business with them, they had worked the price up and the quality of the car down to with the KIA in Buford. After several attempts they to do honest business with them, they had worked the price up and the quality of the car down to an insult. We walked off!! As we walked to our car we noticed the Gainesville Carriage KIA sign/billboard just at the end of their lot. I told my daughter to visit Carriage since I work in Gainesville and it was closer for me to go there, she did. She had worked for Toyota Mall of Georgia for two year and I have been in the sales and customer service business for over thirty years we feel sure we can tell GOOD xx from GOOD BUSINESS. Cody and Tim do GOOD BUSINESS. They where very honest (which is critical to me), up front, very helpful in every aspect of the process. My daughter needed me to co-sign on her purchase and she had done a great deal of homework before hand, had the car she wanted in mind, the ammount of money she could afford, educated on the value and these guy's made it happen. She and I drove away (her in the new car) with the confedence in knowing that value, experience, customer service and honesty resides at Carriage KIA. After the paper work was signed, the deal was done and Tim tossed the keys to an associate and asked him to polish it up and fill it up with gas before this young lady takes her new car home. At that point, I have never been more pleased with a car purchase in all my years and past purchases. I would recomend Carriage Kia to anyone even thinking about looking to purchase an automoble. Thank you very much for your excellent customer service and honest approach to car sales. Honesty and Customer Service really does SELL. Philip B. Walker More
Tony was very helpful with my car decision tell every-think regarding the vehicle available, also he check inventory to find what I wanted. Tim was there to work the best deal for me. Also the d every-think regarding the vehicle available, also he check inventory to find what I wanted. Tim was there to work the best deal for me. Also the dealership had an individual go over everything about the car before I could leave. More
This dealership went above and beyond expectations after a very horrible experience with kia mall of georgia. They made me feel like my business was valued from the onset, I knew which vehicle I wanted and a very horrible experience with kia mall of georgia. They made me feel like my business was valued from the onset, I knew which vehicle I wanted and they bent over backwards to make it happen. I will recommend this dealership to anyone who needs a vehicle!!!! More
After weeks of going to dealerships looking for a new vehicle and having a hard time getting help or someone that took me seriously, Carriage KIA has surpassed my expectations. I told Wes what I wanted vehicle and having a hard time getting help or someone that took me seriously, Carriage KIA has surpassed my expectations. I told Wes what I wanted and he went out of his way to find everything I wanted in a vehicle that was in my price range. Tim took the time to help me get the best deal for financing. Mark has been a great deal of help making sure that my vehicle runs properly. Everyone at Carriage KIA has been friendly and very helpful. For the best car buying experience I reccommend Carriage KIA. More
For a young salesman Dustin is very polished and professional. His kind demeanor and superior product knowledge made my wife and I very comfortable in our decision to purchase our new Sorento from professional. His kind demeanor and superior product knowledge made my wife and I very comfortable in our decision to purchase our new Sorento from him. His phone etiquette and follow up let us know that our business was wanted and he has the benefit of what is obviously a great team behind him. We look forward to buying our next vehicles from Dustin and Carriage soon. Thanks, Vincent and Becki Laurie More
I had a very pleasant experience at Carriage Kia! It was my FIRST time buying a car, and the salesman and sales team were very kind and willing to do what they could to get me in a new car. The salesman wa my FIRST time buying a car, and the salesman and sales team were very kind and willing to do what they could to get me in a new car. The salesman was great! I got a great interest rate for a first time buyer, and I feel very confident in my decision to buy a new Kia Soul. I love the standard warranty and the fact that they offer a crash course in how to work all the things in the new cars. It was an overall great experience. I will definitely recommend Carriage Kia to others! More
Pleasant experience would recommend the dealership. They had plenty of choice and selection. The staff was very pleasant and knew all about the products and they even explain all of the avaliable services. had plenty of choice and selection. The staff was very pleasant and knew all about the products and they even explain all of the avaliable services. Kia is spot on when it comes to the equipment in the Sorento we love it. More
My overall experience with Carriage Kia was great. Tim did a great job of telling us everything about the car and my daughter really loved the car. I really loved the safety features of the car and the p did a great job of telling us everything about the car and my daughter really loved the car. I really loved the safety features of the car and the price. Everyone was really helpful and we got a great deal. I would go back there to purchase another vehicle and have already recommended it to friends. Thanks for everything. Sincerely, Misty Smith More
I have bought many cars but this car is fun. I use gas stations to turn around in. It is tight and has plenty of power. The dealership is truly working for the customer. They killed themselves to work stations to turn around in. It is tight and has plenty of power. The dealership is truly working for the customer. They killed themselves to work this deal to my satisfaction. Thanks so much More