Jim Shorkey Kia Gainesville
Gainesville, GA
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I walked into this dealership knowing I would purchase a vehicle but didn't realize that I would have such a pleasant experience. My pervious vehicle was a 2005 Kia Sorento and was the best vehicle I have e vehicle but didn't realize that I would have such a pleasant experience. My pervious vehicle was a 2005 Kia Sorento and was the best vehicle I have ever owned. I knew I wanted another one and I wanted to use my local dealership. I had my previous vehicle serviced at this dealership a few months ago and it was at that point that I knew I would return for my next purchase. From the moment I drove up I was greeted with respect, not the agression that is normally met with at dealerships. I felt like I was always in control of the sale and was never pushed in a direction that I didn't want to go. It is a very relaxed atmosphere but at the same time you know that business is being taken care of. The last part of the visit that was the review of the vehicle's features was extremely helpful. I love my new Sorento!! More
When we arrived at Carriage Kia, we were greeted promptly and friendly. We told the sales person that we wanted to lower our payments on the vehicle that we had and we wanted to look at some used cars. After and friendly. We told the sales person that we wanted to lower our payments on the vehicle that we had and we wanted to look at some used cars. After talking to them for awhile they showed us how we could lower our payments to what we wanted and get a NEW car instead of used. So instead of having a used car, which could possibly give problems down the road, we have a new car with the great Kia warranty. We are very satisfied with the car we got and with everyone we met at Carriage Kia. More
Was very skeptical when I first came to Carriage, normally don't trust car dealers. Sorry! But Tim Ingle, the sales rep. that helped us was very honest in answering all our questions. Did not try normally don't trust car dealers. Sorry! But Tim Ingle, the sales rep. that helped us was very honest in answering all our questions. Did not try to pressure me into buying, if he had I would have walked. I had heard about the recall due to electrical problems, so he checked the vehicle I was looking at to see if it was in the recall. After I purchased the vehicle I caused the hatch to door to lock and could not get it closed. Because I could not understand how to get the lock to release, the service dept. sent someone to our house to show me what I was doing to cause it to lock. We live 40 miles away, who else would have done this? Thank You Carriage Kia! More
My husband and I came into Carriage Kia and purchased a 2011 Sorento. I was very pleased with this dealership. The staff is very informative, and the dealership is very well setup. Tim and Tommy did a wond 2011 Sorento. I was very pleased with this dealership. The staff is very informative, and the dealership is very well setup. Tim and Tommy did a wonderful job as well as Brianna who showed us how to work everything in our new vehicle. Great Job Carriage Kia! More
Dustin was straight and to the point without being pushy! His suggestion to do a long(overnight) test drive sold the car. He answered all my questions in a professional manner and explained in detail all of His suggestion to do a long(overnight) test drive sold the car. He answered all my questions in a professional manner and explained in detail all of the paper work we went through. He will be a definite referral to my friends and anyone who is considering buying a vehicle. Thanks, David Blackwell More
My husband and I had been treated very badly at another dealership. We arrived at Carriage, Tim (Jr.) greeted us and it went from there. He was a very friendly and personable guy. He was the most honest dealership. We arrived at Carriage, Tim (Jr.) greeted us and it went from there. He was a very friendly and personable guy. He was the most honest sales person we have ever dealt with. Couldn't have asked for a better sales person to deal with. He made us feel at home, took care of everything and went ABOVE AND BEYOND for us. I have experienced the Carriage Difference and you better believe, when it comes time to get another car, I'll go back to them. Thanks Carriage and a BIG thank you to Tim (Jr) More
My wife and I had decided to buy a bigger car (currently owned a Kia Soul) and were driving by dealerships on Sunday afternoon to just look at the cars on the lot. We visited Mall of GA Kia and then Carria owned a Kia Soul) and were driving by dealerships on Sunday afternoon to just look at the cars on the lot. We visited Mall of GA Kia and then Carriage. My wife had a specific color and options in mind and Carriage happened to have one that fit perfectly. Surprisingly they were open on Sunday and Tim was the only sales person in at the time. This was my second great experience with Carriage. We had perchased our Soul from Tony Valdeze who was great as well. Tim answered all questions fully and was able to make sure we weren't sitting there all day trying to make a deal on a car. He involved the credit manager (Brian ?) early and the sale went through without any issues. I would definitely recommend Carriage Kia to friends and family as well as Tim or Tony and have been very happy with the value and quality of the cars. Gary Sanders More
We had a great experience @ Carriage Kia. Tim, jr was very thorough and knowlegeable about the vehicle. Really like the fact that after the vehicle was purchased, Brianna (?) went over everything with us very thorough and knowlegeable about the vehicle. Really like the fact that after the vehicle was purchased, Brianna (?) went over everything with us before we took delivery. This was our 2nd purchase at Carriage Kia. More
I knew what I needed to know about Kia when I went in to look at them. I have been looking at Kia since seeing it on the TV ad for sportage. I have been looking at it on the internet along with Toyota and H look at them. I have been looking at Kia since seeing it on the TV ad for sportage. I have been looking at it on the internet along with Toyota and Honda. When I went in to look at Kia Sportage Tony Valdez did a great job in helping my wife and me. I would tell friends to see Tony if they are looking at Kia. More
I had never had any experience with Kia vehicles. I was really not looking for a new car, but could not get the Soul out of my head. While driving in the area, I decided to stop in at Carriage Kia to look really not looking for a new car, but could not get the Soul out of my head. While driving in the area, I decided to stop in at Carriage Kia to look at the Soul in person. While looking at the one on the showroom floor, Tony Valdez asked if I had any questions about the car. I asked him why I should buy a Kia. He promptly listed many impressive reasons and he answered all of the questions I had. I went back later with my husband and took a test drive. I fell in love with the Soul. They gave us a reasonable price for our trade. When we picked up out new car, a very nice young lady explained all of the features on the car and how everything worked. She even took the time to sync my phone to the wireless bluetooth device. She took us to the service dept. and introduced us to the service manager, then we went to the parts dept. and did introductions there. When we got back outside Tony brought out a screwdriver and took the tags off of our trade in and helped us clean it out. Above and beyond the call of duty. That is the first time we have ever had a salesman help us like that. More