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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,874 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,874 reviews

June 26, 2020

Mario was great and was very friendly and helpful. Very patient during the test drive and was over all a great experience and will do business with him again. More

by Mariagillespie22
Recommend Dealer
Yes
Employees Worked With
Ramon Reyes, Mario Estrada
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Maria, thank you for leaving us such a great review! The team at Carriage Kia is thrilled to know we exceeded your expectations and it is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We look forward to working with you again soon, take care!

June 26, 2020

Quick and efficient, loved my service. Chris was awesome and very helpful. Definitely love my Kia and it was refreshing to know she was in good hands. More

by arielle.holland
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Arielle, it's wonderful to see that Chris went the extra mile to make sure you left a happy customer! Thank you for choosing Carriage Kia and leaving us this review and we hope to see you again soon!

June 26, 2020

Mario was a huge help and made it super easy to go through the whole car buying process. He helped me feel at ease and was super knowledgeable! More

by nedelucia
Recommend Dealer
Yes
Employees Worked With
Don Pippin, Mario Estrada
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

On behalf of all of us at Carriage Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mario and we hope to see you again soon, take care!

June 26, 2020

Chris was very helpful and knowledgeable we still haven't been able to pinpoint my problem but that's been happening or the past year-and-a-half when I bring it in it doesn't do but the problem is but we're More

by MICHELLEBOYD
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your 5-star rating, Michelle. We truly appreciate you choosing Carriage Kia for your automotive needs. We hope to see you again soon, take care!

June 26, 2020

To be honest the dealership is ageists. I was told that if I traded in my 2018 on a 2019 that we would be even on 2018 . I was looking for the promised lower payments didn’t happen! The car I bought I typ More

by RHONDAROLLINSON
Recommend Dealer
No
Employees Worked With
Mario Estrada, Chris Kuykendail, Shane Bailey
June 26, 2020

They did a great job took a little longer than normal but everything just open back up when I came down so it was a little longer to get my service done I just had a oil change and tires rotated and inspecti More

by MARSHALLPONTES75
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail, Michael Wolf, Alex Cruz, Bethany Alexander, Ashley Leblanc
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Marshall, thanks for sharing your thoughts about your visit with Carriage Kia. We are happy to hear that the team delivered such an positive experience, we hope to see you again soon!

June 26, 2020

Great cervice every time, I get my oil done there every interval and Alex is away there willing to help make your visit quick and easy. More

by Codyfrench23
Recommend Dealer
Yes
Employees Worked With
Oscar Razo, Mario Estrada, Chris Kuykendail, Michael Wolf, Alex Cruz, Bruce Fields, Irene Howell
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Cody, thank you for taking the time to share kind words regarding your experience with Alex. We appreciate your endorsement and look forward to serving you again next time! Best wishes!

June 26, 2020

Customer service was very polite and helpful, they went out of their way to help me with my problems. I would recommend them to anyone needing service done. More

by AMBEROLIVER22
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Amber, thanks for sharing your thoughts about your visit with Carriage Kia. We are happy to hear that the team delivered such an excellent experience, we hope to see you again soon!

June 20, 2020

I bought a new Kia this week at this location. Tim and Alora were awesome in helping me through the whole process. Communication is top notch and the service is exceptional. I’ve been to other locations More

by DYTBOWMAN
Recommend Dealer
Yes
Employees Worked With
Tim Echols and Alora (not sure if spelling is accurate) , Ramon Reyes
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

We are pleased to hear about your positive experience with our team here at Carriage Kia. We look forward to working with you again down the road, take care!

June 20, 2020

Great! This dealership was very professional and the staff was very knowledgeable and willing to help and answer any questions that I had. I will definitely More

by ashlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Caudillo, Chelsea Runkel
Jun 23, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Ashlyn, thank you so much for sharing your experience with Carriage Kia and our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We appreciate your business and look forward to seeing you again soon!

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