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Jim Shorkey Kia Gainesville

Gainesville, GA

4.1
1,877 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,877 reviews

June 26, 2020

Alex is always super helpful and friendly. I know that my car is in good hands when it’s dropped off for service every time. All in all a great visit. More

by KOLAVE
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thanks for leaving us this review! We appreciate the opportunity to earn your business and are honored you trust your vehicle needs with us. Please do not hesitate to reach out if we can be of any further assistance until then take care!

June 26, 2020

The service people and dept are great but my car was doing crazy stuff and they can’t find out what’s wrong with it More

by Sarah ford
Recommend Dealer
Yes
Employees Worked With
Tim Acklin
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Sarah, thanks for leaving us a review! We appreciate the opportunity to earn your business and are honored you trust your vehicle needs with us. Please do not hesitate to reach out if we can be of any further assistance until then take care!

June 26, 2020

Everything was great. Alex was very professional. He even arranged for me to be driven home & picked up when my van was ready. The van was clean when I got it back. The girls that drove me home & picked me u More

by KRISTALEEHYLTON
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Kristalee, thank you for taking the time to share kind words regarding your experience with Andrew. We appreciate your endorsement and look forward to serving you again next time! Best wishes!

June 26, 2020

Mario was great and was very friendly and helpful. Very patient during the test drive and was over all a great experience and will do business with him again. More

by Mariagillespie22
Recommend Dealer
Yes
Employees Worked With
Ramon Reyes, Mario Estrada
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Maria, thank you for leaving us such a great review! The team at Carriage Kia is thrilled to know we exceeded your expectations and it is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We look forward to working with you again soon, take care!

June 26, 2020

Quick and efficient, loved my service. Chris was awesome and very helpful. Definitely love my Kia and it was refreshing to know she was in good hands. More

by arielle.holland
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Arielle, it's wonderful to see that Chris went the extra mile to make sure you left a happy customer! Thank you for choosing Carriage Kia and leaving us this review and we hope to see you again soon!

June 26, 2020

Mario was a huge help and made it super easy to go through the whole car buying process. He helped me feel at ease and was super knowledgeable! More

by nedelucia
Recommend Dealer
Yes
Employees Worked With
Don Pippin, Mario Estrada
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

On behalf of all of us at Carriage Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mario and we hope to see you again soon, take care!

June 26, 2020

Chris was very helpful and knowledgeable we still haven't been able to pinpoint my problem but that's been happening or the past year-and-a-half when I bring it in it doesn't do but the problem is but we're More

by MICHELLEBOYD
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your 5-star rating, Michelle. We truly appreciate you choosing Carriage Kia for your automotive needs. We hope to see you again soon, take care!

June 26, 2020

To be honest the dealership is ageists. I was told that if I traded in my 2018 on a 2019 that we would be even on 2018 . I was looking for the promised lower payments didn’t happen! The car I bought I typ More

by RHONDAROLLINSON
Recommend Dealer
No
Employees Worked With
Mario Estrada, Chris Kuykendail, Shane Bailey
June 26, 2020

They did a great job took a little longer than normal but everything just open back up when I came down so it was a little longer to get my service done I just had a oil change and tires rotated and inspecti More

by MARSHALLPONTES75
Recommend Dealer
Yes
Employees Worked With
Chris Kuykendail, Michael Wolf, Alex Cruz, Bethany Alexander, Ashley Leblanc
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Hi Marshall, thanks for sharing your thoughts about your visit with Carriage Kia. We are happy to hear that the team delivered such an positive experience, we hope to see you again soon!

June 26, 2020

Great cervice every time, I get my oil done there every interval and Alex is away there willing to help make your visit quick and easy. More

by Codyfrench23
Recommend Dealer
Yes
Employees Worked With
Oscar Razo, Mario Estrada, Chris Kuykendail, Michael Wolf, Alex Cruz, Bruce Fields, Irene Howell
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Cody, thank you for taking the time to share kind words regarding your experience with Alex. We appreciate your endorsement and look forward to serving you again next time! Best wishes!

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