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Jim Shorkey Kia Gainesville
Gainesville, GA
1,875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,875 reviews
June 26, 2020
Everything was great. Alex was very professional. He even arranged for me to be driven home & picked up when my van was ready. The van was clean when I got it back. The girls that drove me home & picked me u arranged for me to be driven home & picked up when my van was ready. The van was clean when I got it back. The girls that drove me home & picked me up were super sweet. Very pleasant experience. More
by KRISTALEEHYLTON
Verified CustomerEmployees Worked With
Alex Cruz
June 26, 2020
Mario was great and was very friendly and helpful. Very patient during the test drive and was over all a great experience and will do business with him again. patient during the test drive and was over all a great experience and will do business with him again. More
by Mariagillespie22
Employees Worked With
Ramon Reyes, Mario Estrada
June 26, 2020
Quick and efficient, loved my service. Chris was awesome and very helpful. Definitely love my Kia and it was refreshing to know she was in good hands. and very helpful. Definitely love my Kia and it was refreshing to know she was in good hands. More
by arielle.holland
Employees Worked With
Chris Kuykendail
June 26, 2020
Mario was a huge help and made it super easy to go through the whole car buying process. He helped me feel at ease and was super knowledgeable! through the whole car buying process. He helped me feel at ease and was super knowledgeable! More
by nedelucia
Employees Worked With
Don Pippin, Mario Estrada
June 26, 2020
Chris was very helpful and knowledgeable we still haven't been able to pinpoint my problem but that's been happening or the past year-and-a-half when I bring it in it doesn't do but the problem is but we're been able to pinpoint my problem but that's been happening or the past year-and-a-half when I bring it in it doesn't do but the problem is but we're working on it. I need to have a technician drive it home and back I just haven't been able to do without my car for any extended. Of time More
by MICHELLEBOYD
Employees Worked With
Chris Kuykendail
June 26, 2020
To be honest the dealership is ageists. I was told that if I traded in my 2018 on a 2019 that we would be even on 2018 . I was looking for the promised lower payments didn’t happen! The car I bought I typ if I traded in my 2018 on a 2019 that we would be even on 2018 . I was looking for the promised lower payments didn’t happen! The car I bought I typed I’m vin number and they had it on special for 18,000 dollars yet I was neglected that price and 22000 was what I paid. The loan manager is not a trustworthy person and my car had damage. I’m not happy at all with them. However the maintenance dept was great. Sorry about the bad review but I wanted to be honest More
by RHONDAROLLINSON
Employees Worked With
Mario Estrada, Chris Kuykendail, Shane Bailey
June 26, 2020
They did a great job took a little longer than normal but everything just open back up when I came down so it was a little longer to get my service done I just had a oil change and tires rotated and inspecti everything just open back up when I came down so it was a little longer to get my service done I just had a oil change and tires rotated and inspection of breaks in the normal stuff you don’t check More
by MARSHALLPONTES75
Employees Worked With
Chris Kuykendail, Michael Wolf, Alex Cruz, Bethany Alexander, Ashley Leblanc
June 26, 2020
Great cervice every time, I get my oil done there every interval and Alex is away there willing to help make your visit quick and easy. interval and Alex is away there willing to help make your visit quick and easy. More
by Codyfrench23
Employees Worked With
Oscar Razo, Mario Estrada, Chris Kuykendail, Michael Wolf, Alex Cruz, Bruce Fields, Irene Howell
June 26, 2020
Customer service was very polite and helpful, they went out of their way to help me with my problems. I would recommend them to anyone needing service done. out of their way to help me with my problems. I would recommend them to anyone needing service done. More
by AMBEROLIVER22
Employees Worked With
Chris Kuykendail
June 20, 2020
I bought a new Kia this week at this location. Tim and Alora were awesome in helping me through the whole process. Communication is top notch and the service is exceptional. I’ve been to other locations Alora were awesome in helping me through the whole process. Communication is top notch and the service is exceptional. I’ve been to other locations and still, none compare to Gainesville Carriage Kia. More
by DYTBOWMAN
Employees Worked With
Tim Echols and Alora (not sure if spelling is accurate) , Ramon Reyes
