Jim Shorkey Kia Gainesville

Thank you Carriage Kia for your professional and timely sales process. From walking into the dealership to delivery was only about 1.5 hours. We love the New SOUL! The best part was later finding out that sales process. From walking into the dealership to delivery was only about 1.5 hours. We love the New SOUL! The best part was later finding out that you provide a paint pen that matches our color in case we get any scratches. That is a great giveaway that I tell everyone I know about. It is all in the details. More

Our experience was very positive and we would recommend this dealership to anyone. Robert was waiting on us and went above and beyond to accomodate our requests for information. We drove a used van, then this dealership to anyone. Robert was waiting on us and went above and beyond to accomodate our requests for information. We drove a used van, then a new van, made several comparisons in price, color, features, etc. Robert never pressured us or hurried us along. He aloud us to "shop" for the vehicle that would best suit our family. Once we decided to buy new, the van was sent off to "clean-up". I love that they give the car a wash and spruce it up before you drive off the lot. That makes the experience even more comforting and friendly because Carriage Kia really wants you to have the best service. There were other employees who also made us feel at home. One young woman took us to meet the service department manager and discuss our service options. Once our van came out of clean-up, she showed us all of our operating options. I have never experienced that type of customer service or detail. Usually a dealership just sends you home with the manual. Not Carriage Kia; this young woman showed us where all the various buttons, options, controls, etc. were located. When we drove off the lot, we were thrilled with our new van and the overall experience from Robert and the Carriage Kia family. Go see them, you'll be glad you did. More

We have been looking at Kia's for a couple months now. We selected Carriage Kia because of the proximity to our house. Laura was very helpful and explained the differences between the EX and LX models ver We selected Carriage Kia because of the proximity to our house. Laura was very helpful and explained the differences between the EX and LX models very well. There was no pushiness from any of the employees and the process was a great experience. More

Laura was very helpful in answering all of our questions. She was courteous as were all of the representatives. She also volunteered to come in on her day off if we needed her to. The floor manager was very She was courteous as were all of the representatives. She also volunteered to come in on her day off if we needed her to. The floor manager was very friendly, spending time with me in conversation while my vehicle was being detailed after the purchase. It was a very pleasant experience. More

I had a great experience. I was real impressed with the warranty. The price was great too. I feel that in the near future will take the place of honda as being the next standard in reliability. I really en warranty. The price was great too. I feel that in the near future will take the place of honda as being the next standard in reliability. I really enjoyed the short distance i had to travel to visit this dealership. More

Sales persons were very helpful, understanding, and nice. They did everything they could to help. Someone also helped me get the bluetooth device operable, which I could not figure out by myself. I hope t They did everything they could to help. Someone also helped me get the bluetooth device operable, which I could not figure out by myself. I hope the good service continues and I will be a loyal customer. More

My wife and I came in to Carriage Kia to look for a used car for my commute to work. We were immediately greeted as we stepped out of our car by a sales associate and we talked to him about what we wanted. car for my commute to work. We were immediately greeted as we stepped out of our car by a sales associate and we talked to him about what we wanted. He was very helpful and in answering his questions we were able to get a new Kia for the same money as a used car with a great warranty and no miles. The customer service was very high and we felt very little pressure to purchase a car that day. We did not intend to purchase that day but due to the price, customer service, and the willingness to please my family and I we did buy a 2010 Kia Optima and couldn't be more pleased. More

We were new car shopping. From the time we pulled up to the dealership, through the end to the delivery of our new KIA Sorento, the experience was PERFECT, PERFECT, PERFECT!!!! Our salesman Chuck Mjolsnes the dealership, through the end to the delivery of our new KIA Sorento, the experience was PERFECT, PERFECT, PERFECT!!!! Our salesman Chuck Mjolsness was fun to shop with and was extremely knowledgeable about the different models and options. Discussing the financial issues with Tim Rutherford was like meeting up with an old friend. It was light and fun conversation. When we returned to get our new car we met with Tony Valdez and he went over every inch of the car with us explaining all the gadgets. First time ever that anyone has delivered a car the way he did. Very much appreciated. All in all, we would recommend ANYONE to see Carriage KIA of Gainesville for their next car. WE THOROUGHLY ENJOYED THE TOTAL EXPERIENCE OF PURCHASING OUR NEW CAR!!!! Next time we are in Gainesville we will stop by just to say hi. More

After purchasing a Ford Fusion last year, I was very unhappy with it so decided to "bite the bullet" and look for another car. My husband and I made several stops at different dealerships along Brown B unhappy with it so decided to "bite the bullet" and look for another car. My husband and I made several stops at different dealerships along Brown Bridge Rd and were immediately impressed with the Kia dealership. Our salesman, Robert, was very outgoing and professional and did a "GREAT" sales job! He showed us every vehicle of interest that we mentioned. Tony was very pleasant and went over all the "bells and whistles" of the vehicle. I had wanted a small SUV and was very interested in the Kia Soul after Robert let me take it for a test drive. I love the way it handles and its funky retro design. The rest of the story is history...I am now a proud owner!! More