Jim Shorkey Kia Gainesville
Gainesville, GA
Filter Reviews by Keyword
By Type
Showing 1,875 reviews
Buying my new Kia Sorento at Carriage Kia was the best car buying experience I have had. It was my pleasure to work with Chuck, who was patient, responsive, and exuded professional expertise!! The entire car buying experience I have had. It was my pleasure to work with Chuck, who was patient, responsive, and exuded professional expertise!! The entire process was easy and fun. I am a Realtor and mother of three, so purchasing a car is a big deal. My car is both my office and practically my family room! Chuck made it so simple; he worked with my schedule and stayed late to close the deal. Working with Chuck and the staff of Carriage is like buying from an old friend. I highly recommend if you are in the market for a car call Chuck! More
My overall experience with Tony & Bryan at Carriage KIA in Gainesville was amazing!!! From the Price, the excellence of how they handled everything,to Tony giving me "top notch "customer service explaining in Gainesville was amazing!!! From the Price, the excellence of how they handled everything,to Tony giving me "top notch "customer service explaining my new 2011 Sorento!THANK YOU CARRIAGE KIA!! More
A Big Thank You to Kevin and the Staff at Carriage Kia, This dealership has far better Customer care than other dealerships I have had experience with in the past. Everything is top notch from the greeting This dealership has far better Customer care than other dealerships I have had experience with in the past. Everything is top notch from the greeting at the door until you are driving away in your new auto, I will enjoy my KIA FORTE for years to come, Thanks Again. More
I was very impessed with the overall customer service at this dealership. Our sales associate Robert was on top of everything, and helped us out tremendiously. A big thanks to you guys!!!! We have already r this dealership. Our sales associate Robert was on top of everything, and helped us out tremendiously. A big thanks to you guys!!!! We have already refered Carriage Kia to our friends and family. More
we had a great experiance. We just came out of bankrupcy last year and Kia has given ua a chance to start building our credit again. We went there hoping to get a chance but not expecting to get it. Everybo last year and Kia has given ua a chance to start building our credit again. We went there hoping to get a chance but not expecting to get it. Everybody we came in contact wth was great. Thank you for the opportunity to start over. More
The reason I rated the dealership with all high markings is because when we drove up the saleman came to see if he could assist us. He was very knowledgable about the Soul. He went and got the key so I coul is because when we drove up the saleman came to see if he could assist us. He was very knowledgable about the Soul. He went and got the key so I could test drive the Soul. While I was test driving he explained everything about the Soul. I was just looking and really did not think I was going to purchase at this time. I have a VW and my husband was going to go and look at VW's when I suggested to look at the Soul. At this point I am very satisfied with my decission to get a Soul. Like I said I am bad with names however I want to make sure the two gentlemen get the credit they deserve. More
Thank you to Dustin for his patience in dealing with me a first time car buyer. My husband use to buy the cars, always used ones. He recently passed on and I found myself in need of a newer vehicle. I had first time car buyer. My husband use to buy the cars, always used ones. He recently passed on and I found myself in need of a newer vehicle. I had been to other dealers looking at used and new SUV's. On a recommendation from an older couple at church I went to look at the Sorento, was pleased with the seat height and comfort, the head room inside, as I am tall, the roominess and easy to put the second seat down for packing, the hands free blue tooth for the cell phone when driving and on and on. I never went back to the other dealers once I saw the Sorento. The young lady who explained everything to me when i came to pick up the SUV was also very patient explaining how everything worked. I definately would refer folks to your dealership. Sincerely, Darylann Barker More
Thank you Carriage Kia for your professional and timely sales process. From walking into the dealership to delivery was only about 1.5 hours. We love the New SOUL! The best part was later finding out that sales process. From walking into the dealership to delivery was only about 1.5 hours. We love the New SOUL! The best part was later finding out that you provide a paint pen that matches our color in case we get any scratches. That is a great giveaway that I tell everyone I know about. It is all in the details. More
Our experience was very positive and we would recommend this dealership to anyone. Robert was waiting on us and went above and beyond to accomodate our requests for information. We drove a used van, then this dealership to anyone. Robert was waiting on us and went above and beyond to accomodate our requests for information. We drove a used van, then a new van, made several comparisons in price, color, features, etc. Robert never pressured us or hurried us along. He aloud us to "shop" for the vehicle that would best suit our family. Once we decided to buy new, the van was sent off to "clean-up". I love that they give the car a wash and spruce it up before you drive off the lot. That makes the experience even more comforting and friendly because Carriage Kia really wants you to have the best service. There were other employees who also made us feel at home. One young woman took us to meet the service department manager and discuss our service options. Once our van came out of clean-up, she showed us all of our operating options. I have never experienced that type of customer service or detail. Usually a dealership just sends you home with the manual. Not Carriage Kia; this young woman showed us where all the various buttons, options, controls, etc. were located. When we drove off the lot, we were thrilled with our new van and the overall experience from Robert and the Carriage Kia family. Go see them, you'll be glad you did. More
We have been looking at Kia's for a couple months now. We selected Carriage Kia because of the proximity to our house. Laura was very helpful and explained the differences between the EX and LX models ver We selected Carriage Kia because of the proximity to our house. Laura was very helpful and explained the differences between the EX and LX models very well. There was no pushiness from any of the employees and the process was a great experience. More