Jim Shorkey Kia Gainesville
Gainesville, GA
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I first went to the Kia dealership in Augusta Ga where I live to purchase the car I wanted and I wanted the Copperhead Metallic Kia Forte Koup. The dealership in Augusta did not have it, but found two in th live to purchase the car I wanted and I wanted the Copperhead Metallic Kia Forte Koup. The dealership in Augusta did not have it, but found two in this area. I was told they could get it for me and what I would pay and the amount they would give me for my 2002 Jeep Wrangler, both amounts were unacceptable. You see my Daughter and I had went on USAA website to see what I should pay since I am a member. The Kia dealership did not want to honor the USAA price since the car was not on their lot. I was told where the car was at and so while I was at the dealership in Augusta I called my Daughter and told her what was going on and the amounts for the Kia and my Jeep as a trade in and that was when she found the phone number for Carriage Kia and called and I could get the Kia at a much better price and a much better trade in amount for my Jeep through Carriage. My Daughter and Son in-law drove my Jeep to Carriage Kia on a saturday since I had to work and did everything for me with my approval. Everyone there was very nice and helpful. Then on Wednesday December 8th 2010 I drove my New Copperhead Kia Forte Koup to Carriage Kia to give them the title to my Jeep and to meet everyone and go over the features of my car. I met Rusty, Tony, Steffanie and Tim. I look forword to seeing everyone again. I want to thank everyone for their help in making this possible. I would also like to say thank you to Diane for being very patient with me in getting this done and for our talk on the phone. THANK YOU ALL Debora Fonseca More
VERY HAPPY WITH OUR SALESMAN. HE WAS NEVER PUSHY AND HE WENT OUT OF HIS WAY TO MAKE US COMFORTABLE ON A VERY RAINY NIGHT. I WILL RECOMMEND HIM TO ANYONE INTERESTED IN A NEW KIA. THE DEALERSHIP WAS VERY INF WENT OUT OF HIS WAY TO MAKE US COMFORTABLE ON A VERY RAINY NIGHT. I WILL RECOMMEND HIM TO ANYONE INTERESTED IN A NEW KIA. THE DEALERSHIP WAS VERY INFORMATIVE ON ALL MY QUESTIONS AND TRIED TO GET ME AGREAT INTEREST RATE More
All sales reps tend to be all friendly and kind. Had the kind of transportation I was looking for, as for good gas mileage and low price end car, with a good history on Kia.Since Hydundai was the kind of ca kind of transportation I was looking for, as for good gas mileage and low price end car, with a good history on Kia.Since Hydundai was the kind of car I was searching for, turn out that they make Kia's So far so Good, Richard More
Outstanding...I will not go back to the service department on Pleasant Hill Road...They held my car for the same amount of time approx. 2 hrs. (RE: check engine light '11 Sorento SX less 3k miles) department on Pleasant Hill Road...They held my car for the same amount of time approx. 2 hrs. (RE: check engine light '11 Sorento SX less 3k miles) gave me my car back and simply said if the light comes on again, call them. Did not advise me about a recall for the vehicle. Satisfied with Gainsville Carriage kia service. 6 - Outstanding - Service area is clean, appearance is consistent with the purchase of a $30k car. I is not very pleasing for a customer to spend a lot of money for a vehicle and the service department mirrors a junk yard. More
It is a great place. Customer service was very good. The workers are very funny. The place is very clean and the employees really care about you. This place wants you to leave with a KIA and they will try workers are very funny. The place is very clean and the employees really care about you. This place wants you to leave with a KIA and they will try to work with you. You can come in that day and leave with a car that night. Customer service is the best one I have seen in a long time. More
Our experience at Carriage Kia was excellent!! I wasn't even in the market to buy a new car when I went to look at the new Sportages. I met Dustin and from there he showed me the new Sorento and the incen even in the market to buy a new car when I went to look at the new Sportages. I met Dustin and from there he showed me the new Sorento and the incentives they were giving. From there took it on a test drive and after my wife saw and drove it, we were SOLD. We love our new Sorento. Thanks to the staff at Carriage Kia for a great experience. More
We had a wonderful experience at Carriage Kia. Kevin and We had a wonderful experience at Carriage Kia. Kevin and Robert were so easy to deal with. They made the entire process smooth and painless. Bot We had a wonderful experience at Carriage Kia. Kevin and Robert were so easy to deal with. They made the entire process smooth and painless. Both my husband and I felt very comfortable with them. We were treated fairly and honestly, with out the usual "game playing" that sometimes goes on when buying a car. Kevin took his time and made sure he answered all our questions. He knew the product well and never tried to "over sell" the car. I,m sorry that I can't remember the lady's name that showed us how everything worked in the car, but she was thorough and knowledgeable and we never felt rushed, even though it was quite late when we left. The whole experience was better than I could have hoped for. It's the first time I can actually say that I enjoyed buying a car. I have already recommended Carriage Kia to friends at work, and will continue to do so in the future. Thank you for the opportunity to put it all in writing. They have earned their customer service awards. More
I thought that Carriage Kia was friendly and worked with me to get the vehicle I wanted;so much that I went there to look for a car for myself and while looking , my wife found a car that fit her personalit me to get the vehicle I wanted;so much that I went there to look for a car for myself and while looking , my wife found a car that fit her personality and need for dependable transportation. So we ended up purchasing two vehicles. She got the Kia Soul, black with red and black interior. I got the Kia Forte Koup with black interior.We have had them now for about three months and enjoy them now as much as we did the day we got them. They both are great on gas milage and the warranty and customer service is amazing.I highly recommend Carriage Kia in Gainesville Ga. for the purchase of a vehicle. Thank You, Michael Callahan More
I truly enjoyed my experience at the dealership; all the people were friendly and knowledgeable, they assisted me from the minute a walked into the dealership and answer all my questions and even elaborated people were friendly and knowledgeable, they assisted me from the minute a walked into the dealership and answer all my questions and even elaborated to make sure all was clear; I would be glad to recommend them to all my friends and coworkers. More
Tony and Rusty were very upfront with answering all questions put to them making this the best experiences I ever had when dealing with a car dealership. My wife and I were never rushed and treated wit questions put to them making this the best experiences I ever had when dealing with a car dealership. My wife and I were never rushed and treated with respect. Started with Tony and when I came in without notice was assisted by Rusty and ended up working with both salesman. We can highly recommend Carriage KIA of Gainesville Ga to everyone More