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Jim Shorkey Kia Gainesville
Gainesville, GA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
Verified Customer
June 26, 2020
No longer a Kia owner because this dealership wouldn’t work with me when my kia lease came due. I reached out to them after Kia told me to start my end of lease options and this dealership wasn’t willing work with me when my kia lease came due. I reached out to them after Kia told me to start my end of lease options and this dealership wasn’t willing to trade my 2017 Sportage and get me into a new affordable lease. I took my business to John megel and got a new Chevy blazer. Much nicer than a Kia Sportage and affordable. More
by mdreon08
Employees Worked With
Alex Cruz
June 26, 2020
It is very easy to make a reservation online, often even on the same day. I typically wait at the dealership- the premises are neat and immaculate and there’s often a staff member who will approach you no s on the same day. I typically wait at the dealership- the premises are neat and immaculate and there’s often a staff member who will approach you no sooner they see the slightest interest on your part in the newest models. And they do not loose interest once they know you’re not there to buy a new car. The service is often faster than you expect and there are no surprises when you get the bill. I found all this to be true already before the Covid-19 problems so it is not that now they have suddenly less work and more time for -and interest in- the customer. A very happy KIA customer. I had a Soul when I lived in Asunción, Paraguay and decided to upgrade to a Sorento when I retired to Massachusetts in 2018. Kept the car when we moved to Georgia last year and we are as pleased with the dealership in Gainesville as we were in Paraguay and Massachusetts! More
by Han Dijsselbloem
Employees Worked With
Alex Cruz
June 26, 2020
I arrived at the dealership on a work day and Alex was quick and got me out very quickly. I appreciate the fact he was able to take care of my car needs quickly. quick and got me out very quickly. I appreciate the fact he was able to take care of my car needs quickly. More
by MarMar
Employees Worked With
Alex Cruz
June 26, 2020
Not following through on what they tell you. Having to do a oil consumption test ,due to the car using oil. Zipped locked my oil stick, like I would add oil and me trying to show them its using i Having to do a oil consumption test ,due to the car using oil. Zipped locked my oil stick, like I would add oil and me trying to show them its using it. But they overfill it so its not a true reading. Also needing tires. Was told they would price match the tire price of the Ford dealership. Drove 50 miles to dealership and they would not match it, because they did not have tires in stock. They had Hankook 70,000 mile tires in stock, but two numbers in the stock number was different would not substitute them, are try to order. Some staff make you feel like you know nothing and are very arrogant. More
by c.bryson66
Employees Worked With
Alex Cruz
June 26, 2020
Very pleased, everyone that I dealt with were very friendly and helpful, I had always been a Chevrolet person but, I Love My New Kia Sportage friendly and helpful, I had always been a Chevrolet person but, I Love My New Kia Sportage More
by DEBBIERWIN275
Employees Worked With
Jamie White
June 26, 2020
Eric and Ali were Wonderful. They very professional meet every one of my needs. They helped me chose the right vehicle for me. Thank you so much. I love my new Kia Soul. This is my first new car. every one of my needs. They helped me chose the right vehicle for me. Thank you so much. I love my new Kia Soul. This is my first new car. More
by RLCPUGH1
Employees Worked With
Eric and Ali, Oscar Razo, Don Pippin
June 26, 2020
My service was excellent. My car was returned cleaner than when I got there.. Also, the snacks available were delicious. Thank you so much for thinking about the customers' needs. than when I got there.. Also, the snacks available were delicious. Thank you so much for thinking about the customers' needs. More
by dangue1990
Employees Worked With
Alex Cruz
June 26, 2020
Convenient location and easy to get to from my location. Friendly and knowledgeable people that seem to know what they are talking about which makes you feel comfortable Friendly and knowledgeable people that seem to know what they are talking about which makes you feel comfortable More
by rbrooks5
Employees Worked With
Alex Cruz
June 26, 2020
Alex was amazing to work with. Very professional and knowledgeable. Took care of my wife and I very well. We took our car in for warranty work one afternoon and it was ready by 7 am the next day. knowledgeable. Took care of my wife and I very well. We took our car in for warranty work one afternoon and it was ready by 7 am the next day. More
by ECMARCUS72
Employees Worked With
Alex Cruz
