Jim Shorkey Kia Gainesville

I contacted nearly all the dealerships in the Atlanta Area and most in the Upstate of SC and the Charlotte, NC area. I found Carriage to be the most willing to work with me and give me the most competit Area and most in the Upstate of SC and the Charlotte, NC area. I found Carriage to be the most willing to work with me and give me the most competitive price before I walked in. My only recommendation would be that they limit the number of sales representatives contacting me to one. Before leaving the dealership, Mike was excellent in walking through all the systems of the car, including explaining and linking the Bluetooth system to my wife's phone. Since I purchased the vehicle about 10 days ago, they have followed up with me to ensure satisfaction. I would highly recommend the dealership to anyone in the Atlanta Metro Area. More

Carriage Kia provided an excellent buying experience when I walked in to buy my first car. Kevin was very helpful and understanding when it came time to work out financing for my new vehicle. He took the t I walked in to buy my first car. Kevin was very helpful and understanding when it came time to work out financing for my new vehicle. He took the time to sit down with me and explain every available option and made me feel comfortable with my purchase. The entire staff was friendly and welcoming and I enjoyed the atmosphere of the dealership thoroughly. When it came time for me to take possession of my new car, Mike explained every feature in the car so that I wouldn't have to spend hours after leaving the dealership trying to learn all of the features of my new vehicle. I even had some issues with getting the Bluetooth to work and the dealership made sure to follow-up with me the next day to make sure everything was fine and Mike even went out of his way to research how to get it to work with my phone. They went above and beyond what I expected in a car dealership and I will certainly be recommending them to my friends and family. More

I had a good experience and everyone was frendly they had the vehical I was looking for ann the dealership worked hard to meet my payment requirements. If I were going to buy another vehical I would not hesi the vehical I was looking for ann the dealership worked hard to meet my payment requirements. If I were going to buy another vehical I would not hesitate to return to carriage auto it was a excellent experience. More

Everyone was great! very helpful, friendly and honest!Took the time to explain everything from finance to bumper to bumper on my new car! we will definitely do more business with them and refer th honest!Took the time to explain everything from finance to bumper to bumper on my new car! we will definitely do more business with them and refer them to family and friends! if you want a great experience they are the ones to go to!! More

Overall the dealership was very positive. The facility Overall the dealership was very positive. The facility was very clean,had a nice atmosphere and the selection of vehicles was plentiful. Both sales Overall the dealership was very positive. The facility was very clean,had a nice atmosphere and the selection of vehicles was plentiful. Both sales employees that worked with us were super. They went out of their way to make our experience a positive one. Thanks for the pleasant experience. Julie Johnson More

I had been looking for a Kia Sorento with a third row seat. I had been to Bulldog Kian in Athens and Mall of Georgia Kia and had bad experiences. Carriage Kia was the last one to see if I could find a seat. I had been to Bulldog Kian in Athens and Mall of Georgia Kia and had bad experiences. Carriage Kia was the last one to see if I could find a new Kia I could afford. I was not expecting much since I had been to the other ones. I was greatly suprised how friendly and helpful Michael was in finding a Kia that I could afford. They were upfront with the price of the car and the incentives that could be taking off the price. They were upfront with how much my trade in was worth and the interest rate. There was no 4 square game that the other dealerships wanted to play. They wouldn't even give a price on the car to begin with. I was able to unload the old car and get a beautiful new Sorento. I am very happy with the experience. More

The purchasing experience was very pleasant, no high pressure, got to buy now atmosphere at dealership. Laura was very knowledgable about the product and the options (buy versus lease; interest rates; pressure, got to buy now atmosphere at dealership. Laura was very knowledgable about the product and the options (buy versus lease; interest rates; etc.) My daughter wanted an Alien green Soul which had to be brought into the dealership. The one downfall of the experience was that we were quoted one price and went home to go over budget with daughter to see if she could afford being a student and working part time. The cost of the car fit into her budget. When we came back to the dealership to sign for the car, we were informed that the car that came off the truck had a couple of options which increased the cost of the car. I will admit that they did deal with us to get the cost down with just a couple of dollars difference. More

The service was great. I went just to price the sorento because I am pregnant and I saw the commercials on how safe the sorento is and I ended up getting one because of such a great deal they offered my hu because I am pregnant and I saw the commercials on how safe the sorento is and I ended up getting one because of such a great deal they offered my husband and I. My overall experiece was great and I am very happy with my purchase. More

The reason I gave a 3 on overall experience was not due to the salesman or the delvery specialist they were excellent and went above and beyond their job to help me in purchasing this new vehicle. The 3 wa to the salesman or the delvery specialist they were excellent and went above and beyond their job to help me in purchasing this new vehicle. The 3 was becuase of the finance department. I came in with a pre-approved loan from capitol one and during the purchase of the new vehicle they said they could do a better rate and term through Kia. When I left on Friday after signing the loan papers through Kia I thought everything was settled. I got a call on Monday letting me know the loan did not go through because the car I bought was a Demo and Kia could not offer some of the rebates the finance dept had told me I was getting. I had to go back on Monday evening so they could work out a better offer ( i was told ) through Capitol one. When I saw the papers my payment went up $116.00 dollars a month. I let them know real quick this would not work that the loan I signed on Friday would have to be the same as the new one they were trying to get me to sign. In the end they got the loan the same but I spent a total of 6 to 6 1/2 hours all together on this buying experience because of a mistake the finance dept made. That being said I know all experiences are different so I would recommend this dealership to friends even with the experience I had. The car is great and the price was great and the people in the sales dept and delivery specialist did a wonderful job. I am very pleased with the car. More

Our salesman was extremely friendly and open to all the questions we had regarding our purchase (a 2011 Kia Optima). We thought it was great to have someone (Mikey) go over all of the features of our new questions we had regarding our purchase (a 2011 Kia Optima). We thought it was great to have someone (Mikey) go over all of the features of our new vehicle. I feel like I have an affordable vehicle with all of the features of a super expensive vehicle. Our overall experience was excellent, and I have already recommended Carriage Kia to other people. More