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Jim Shorkey Kia Gainesville
Gainesville, GA
1,875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,875 reviews
June 27, 2020
I went in for a recall and after waiting from 11 to 2:30 I was told that they didn't have the part I needed they had to order it and would call me when it came in. Plus I told them that my lights on my dash I was told that they didn't have the part I needed they had to order it and would call me when it came in. Plus I told them that my lights on my dash are not working they go on and off. To check it out. They couldn't fix that either. There was a box near my batterie not attached by only 1 wire. They asked if they could take it off to see if that is the problem. They wanted to know who put it their I have only gone to Kia at Carraige Kia where I was and got a new batterie. So someone there put it on. For what reason who knows. The young lady named Nicole stated she was sorry for my trouble. Very nice young lady. More
by bobncarolf
Verified CustomerEmployees Worked With
Nicole
June 27, 2020
My experience was a very good one. I chose the 2017 KIA Sorento. I really wanted a Red one but got the Remington Red looks like Burgundy. Thanks Mario, you are Awesome. God Bless You Sorento. I really wanted a Red one but got the Remington Red looks like Burgundy. Thanks Mario, you are Awesome. God Bless You More
by lisbeautiful
Employees Worked With
Mario Estrada
June 27, 2020
Everyone was very nice and respectful. Having to deal with a germ freak in a pandemic is stressful. Everyone wore a mask and I saw lots of cleaning going on. Good job, thanks with a germ freak in a pandemic is stressful. Everyone wore a mask and I saw lots of cleaning going on. Good job, thanks More
by ck2
Employees Worked With
Don Pippin
June 26, 2020
Oscar was the best! He answered all of our questions and made sure we got everything we wanted in our new Telluride! I would recommend Carriage Kia to my friends and family. made sure we got everything we wanted in our new Telluride! I would recommend Carriage Kia to my friends and family. More
by BESSFOWLER
Employees Worked With
Oscar Razo
June 26, 2020
I brought my car sight unseen by text & phone calls. Once my salesman got my $5,000 down payment, he stopped responding to me all together. He did so very little to get the sale. Why couldn't he respect me e my salesman got my $5,000 down payment, he stopped responding to me all together. He did so very little to get the sale. Why couldn't he respect me enough to answer my questions & deliver my newly brought car? I had to get the sales manager to help me get my car. Another very very kind salesman brought me my car. He probably spent more time on the deal than the first horrible salesman. I wish he could have gotten the commission. I was actually worried that I had been scammed out of the $5,000 when he stopped responding to me. What a horrible experience! It should have been a celebration. More
by Endphoenix26
Employees Worked With
Gerardo Mondragon
June 26, 2020
Stefan was the reason we chose to buy here. Great follow up and communication. Only disappointment was a higher interest rate than we thought we would get up and communication. Only disappointment was a higher interest rate than we thought we would get More
by Brenda
Employees Worked With
Stefan
June 26, 2020
The dealership great and my sales person he is awesome I'm talking about Oscar he is amazing I would send anyone to see him. He goes over everything with you when you but a new car. I'm talking about Oscar he is amazing I would send anyone to see him. He goes over everything with you when you but a new car. More
by penneylancaster31
Employees Worked With
Oscar Razo
