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Jim Shorkey Kia Gainesville

Gainesville, GA

4.3
1,874 Reviews

2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,874 reviews

June 27, 2020

Went better then it for the last time. It looks like they are much more trained and professional then 3 years ago. Will use them again More

by kkfoot1
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for sharing your experience with Carriage Kia. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you this time around. We appreciate your business and we hope to see you again soon. Take care!

June 27, 2020

My experience was a very good one. I chose the 2017 KIA Sorento. I really wanted a Red one but got the Remington Red looks like Burgundy. Thanks Mario, you are Awesome. God Bless You More

by lisbeautiful
Recommend Dealer
Yes
Employees Worked With
Mario Estrada
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for your business and for this review. We’re happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Take care!

June 27, 2020

Everyone was very nice and respectful. Having to deal with a germ freak in a pandemic is stressful. Everyone wore a mask and I saw lots of cleaning going on. Good job, thanks More

by ck2
Recommend Dealer
Yes
Employees Worked With
Don Pippin
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for the rating and review, we are pleased to know that you enjoyed your visit at Carriage Kia. We are always dedicated to ensuring that we are exceeding customer needs and providing with only the best customer care. We hope to see you again soon!

June 26, 2020

Quick and easy purchase. I love the car and the people I worked with. They were able to meet all of my need. Definitely recommend! More

by bartunek101
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

We are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Carriage Kia! Thank you again for your review and we hope to see you again soon.

June 26, 2020

Oscar was the best! He answered all of our questions and made sure we got everything we wanted in our new Telluride! I would recommend Carriage Kia to my friends and family. More

by BESSFOWLER
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Congratulations on your new 2020 Kia Telluride, Bess! Thank you for taking the time to write about your experience with us. It is wonderful to hear that Oscar was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again soon!

June 26, 2020

I brought my car sight unseen by text & phone calls. Once my salesman got my $5,000 down payment, he stopped responding to me all together. He did so very little to get the sale. Why couldn't he respect me e More

by Endphoenix26
Recommend Dealer
No
Employees Worked With
Gerardo Mondragon
June 26, 2020

Stefan was the reason we chose to buy here. Great follow up and communication. Only disappointment was a higher interest rate than we thought we would get More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Stefan
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Brenda, thank you for your business and for this review. We’re happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Take care!

June 26, 2020

My sales person was all some he really help out me and my fience to get into a bigger car than a 2019 Kia forta More

by BEACH0BOATER
Recommend Dealer
Yes
Employees Worked With
Kasey
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share kind words regarding your experience at Carriage Kia. We appreciate your endorsement and look forward to serving you again next time! Best wishes!

June 26, 2020

The dealership great and my sales person he is awesome I'm talking about Oscar he is amazing I would send anyone to see him. He goes over everything with you when you but a new car. More

by penneylancaster31
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

Thank you so much for sharing your experience with Carriage Kia and Oscar, Penney. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We appreciate your business and we hope to see you again soon. Take care!

June 26, 2020

Easy process. I knew the type of car and Oscar, our sales rep, was patient with me while we sold our house and had to put car buying on hold. When we were ready he was easy to text and find the right More

by SLWILL06
Recommend Dealer
Yes
Employees Worked With
Oscar Razo
Jul 15, 2020 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Oscar. We look forward to working with you again soon, take care!

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