Jim Shorkey Kia Gainesville

We were working with 6 dealerships in NC, SC, Georgia. We did not find the lowest price at Carriage Kia, but we did find the nicest people. That is the reason we came to Carriage, the attitude of your st We did not find the lowest price at Carriage Kia, but we did find the nicest people. That is the reason we came to Carriage, the attitude of your staff. Did not feel any pressure from staff, very professional and informative. Would definitely buy from Carriage Kia for our next vehicle. More

We had visited this dealership a few times before, speaking with Robert. The final time coming in, we met Wesley, as Robert was busy with another customer. Wesley was very patient with us, even when speaking with Robert. The final time coming in, we met Wesley, as Robert was busy with another customer. Wesley was very patient with us, even when we drive several different cars - and it was close to closing time. Never once did "Wes" act like he was annoyed with us. He was very patient and great to work with. After closing the deal at 10pm that night, we left with the car for the evening and returned the next morning to have it detailed and the features explained to us by Mike. We had a great time milling around, eating pizza from The Fish 104.7 that was broadcasting live. We would highly recommend working with this dealership. Kia is a great car model and the dealership is commited to working with the client in a professional manner. I am pleased to be involved with the Kia family at this dealership. More

The staff at Carriage Kia are incredible. I made one The staff at Carriage Kia are incredible. I made one phone call and Luis and Sam had me in process to purchase my Soul upon arrival. I was treated wi The staff at Carriage Kia are incredible. I made one phone call and Luis and Sam had me in process to purchase my Soul upon arrival. I was treated with respect and honesty. In 2-3 hours I drove away with exactly what I wanted. Mikie P was great with the delivery, both humerous and helpful. I mentioned to Luis that a friend was looking at the Focus but could'nt find the one he wanted and Luis said we can get it, have him call me. I called my friend and before I left with my Soul Luis had the focus set up to be brought to Carriage Kia. My friend bought it 2 days later. After I left Diane and jodi have contacted me several times to make sure all is well. Impressive Ladies. BRAVO David Basha for knowing how to properly staff and run a business. More

I needed to purchase a car and had certain standards I was looking for . I > liked the look of the Optima on that Alien commercial I seen on TV and was > interested in the great warrenty Kia offers. was looking for . I > liked the look of the Optima on that Alien commercial I seen on TV and was > interested in the great warrenty Kia offers. > My 2000 Dodge Intrepid was a total loss due to hail damage. My neighbor > owns Hayes Chrysler and I first went there to look at staying with the > same Chrysler family as my husband and driven nothing but Dodge since > 1988. I wanted the look of "Sporty " but still a family car. It was very > important to me that this be a purchase that I could feel safe giving my > daughter in a few years. > I left Hayes as they could not offer me what I was expecting in a new car > for the price. They could have picked up the phone and called my neighbor > , the dealership owner, since he was off that day but they did not seem to > realy want to help me or maybe did not listen to me that I was not just > looking but a SERIOUS buyer. > I drove through the parking lot at Carriage Kia and seen the Optima and > parked at the showroom entrance. Just as I got out of my car I was > approached by a sales representative named Kevin W. He was smiling and > shook my hand and LISTENED to what I was looking for. I was direct about > my interest and he offered us to go inside . I completed some paperwork. > He was very polite to my daughter and myself. He explained the warrenty > information and all the great features that the Optima has to offer along > with the comparrison to other vehicles. > Kevin did not give me the "run-around" that a female expects when going to > look at a new car with out a man present. Then we went outside for a test > drive. I new before the test drive was over that I had made up my mind to > purchase that very car. My husband works in Gainesville and he met me at > Carriage to see the car . Kevin offfered my husband to test drive the car > too. My husband really liked the car. We went through the parking lot to > look at the other colors to make sure I was happy. The sales rep was very > patient and it was very hot outside. I chose to purchase the Ebony Black > color. > My husband had to get back to work. He was worried about me making this > decision without him. We went back inside , completed the all the paper > work and in a matter of probably less than 2 hours from start to finish I > was ready to drive home in my new Optima! > The whole process was smooth and worry free and did not take all day. I > was treated with respect and feel 100% satisfied that I have made the best > choice for my family (safety features a plus and the Optima's power feels > great). My husband called me to see how things were going and by that > time , I was in the car with a rep who sat in the car with me and fully > explained all the features and programmed my phone for me. > Chrysler has lost this repeat customer . As for my neighbor, when I drove > home he was out in his yard with his children and he slowly watched me > drive by and I read "WOW" on his lips as he shook his head. I feel like > someone at his dealership will have to explain that. Sorry ,they won't get > a second chance from me again. > Carriage Kia of Gainesville and Kevin W, my sales rep, have conviced me > that this is what purchasing a new car should be like. > > Thank you for a great experience ! > Sherry Cook > More

Dustin went above and beyond to make me happy. At no time did I ever feel like he was just trying to get a sale like I have with previous dealerships. I am amazed at the service Carriage Kia provides and Car did I ever feel like he was just trying to get a sale like I have with previous dealerships. I am amazed at the service Carriage Kia provides and Carriage is very lucky to have such a wonderful employee in Dustin Seagraves. Thanks! More

I did not expect to purchase a vehicle so fast and be so pleased with the quality of service and expertise that your sales person provided.On a scale of 1 to 10 I would say a 12, pleased with the quality of service and expertise that your sales person provided.On a scale of 1 to 10 I would say a 12, More

Our experience with Heritage was very unexpected and pleasant compared to the other six dealerships we had visited. We went there only to test drive the Sorrento since we had pretty well decided on ano pleasant compared to the other six dealerships we had visited. We went there only to test drive the Sorrento since we had pretty well decided on another vehicle. After talking with Laura and Chuck and seeing the quality and value of the Kia we began to re-think our decision. This was the most low key and low pressure experience with a car dealership that you would ever want. We did not intend to purchase when we went but are now very happily driving our new Kia Sorrento. More

Loved our saleswoman, Laura :). We are loving our new Kia Sedona and so are our kids. Alot of room, comfort and good on gas. Thank you for a good experience, first time buying a Kia. Kia Sedona and so are our kids. Alot of room, comfort and good on gas. Thank you for a good experience, first time buying a Kia. More

Everyone was professional and very helpful,I would recommend this dealer to anyone. Love the time Mikey took to explain the features of the car. recommend this dealer to anyone. Love the time Mikey took to explain the features of the car. More

I REALLY WAS NOT PLANNING ON BUYING A KIA, BUT THE GREAT SERVICE AND KNOWLEDGE OF THE PERSONAL MAKES THIS CHOICE SOMEWHAT EASY, DID NOT KNOW HOW MANY OPTION CAME AT SUCH A GREAT PRICE AND THE WARRENTY ON TH SERVICE AND KNOWLEDGE OF THE PERSONAL MAKES THIS CHOICE SOMEWHAT EASY, DID NOT KNOW HOW MANY OPTION CAME AT SUCH A GREAT PRICE AND THE WARRENTY ON THE TURBO SOLD ME ON OUR OPTIMA SX. THANKS FOR GREAT SERVICE EVEN AFTER THE SALE. ERNIE SCHETZEL More