Jim Shorkey Kia Gainesville

Overall my experience at Carriage Kia was very positive. The sales person, Luis Niera was great. The only negative was that at various times during the process I had to wait several minutes. I suppose that The sales person, Luis Niera was great. The only negative was that at various times during the process I had to wait several minutes. I suppose that is to be expected, it just seemed longer than normal. I liked the fact that I dealt with the same person throughout the purchasing process, all the way through to filling out the paperwork. More

It was a most pleasant experience working with Carriage Kia. We wanted a safe, economical car without a lot of frills. We wanted safety, room for three small children in the back seat,and good gas mileag Kia. We wanted a safe, economical car without a lot of frills. We wanted safety, room for three small children in the back seat,and good gas mileage. What a surprise to get all those things as well as courtesy and kindness from your salesman and trainer. Our car turned out to be the same color as the salesman's hair. Each time we get in we smile about the kind professional care we received from him. And Mikey made our orientation so pleasant also. Your company deserves HIGH 5's from us. More

I worked with these two gentleman over the phone before I even step door inside the dealership. They both exemplified professionilism by answering questions and returning calls quickly. They secured my sale even step door inside the dealership. They both exemplified professionilism by answering questions and returning calls quickly. They secured my sale by offering me a better price than any other dealer would offer. More

My wife Tara and I had a wonderful buying expierance from the folks at Carriage KIA, they were great to work with. We really love our Sorrento and would highly recommend it and the folks at Carriage if you a the folks at Carriage KIA, they were great to work with. We really love our Sorrento and would highly recommend it and the folks at Carriage if you are planning on buying a vehicle. Thanks Mark & Tara Kersh More

The "feel" of this dealership is what impressed us and Consumer report rating of Sorento. In the end, we worked out a fantastic deal and we were well taken care of. We really enjoy Mikey and love us and Consumer report rating of Sorento. In the end, we worked out a fantastic deal and we were well taken care of. We really enjoy Mikey and love his enthusiasm. The ride of this vehicle is the best we've ever had and we feel Kia offers so much car for the money. Would definitely recommend this dealership. More

the people were so helpful. i told them what i wanted to pay and they found the right car forme.it was a great experince to go there. pay and they found the right car forme.it was a great experince to go there. More

The staff at Carriage Kia are incredible. I made one The staff at Carriage Kia are incredible. I made one phone call and Luis and Sam had me in process to purchase my Soul upon arrival. I was treated wi The staff at Carriage Kia are incredible. I made one phone call and Luis and Sam had me in process to purchase my Soul upon arrival. I was treated with respect and honesty. In 2-3 hours I drove away with exactly what I wanted. Mikie P was great with the delivery, both humerous and helpful. I mentioned to Luis that a friend was looking at the Focus but could'nt find the one he wanted and Luis said we can get it, have him call me. I called my friend and before I left with my Soul Luis had the focus set up to be brought to Carriage Kia. My friend bought it 2 days later. After I left Diane and jodi have contacted me several times to make sure all is well. Impressive Ladies. BRAVO David Basha for knowing how to properly staff and run a business. More

In purchasing a first car for our teenage daughter this was a very pleasant experience. The customer service was top notch and very informative about the car. Our daughter is very pleased and proud of he was a very pleasant experience. The customer service was top notch and very informative about the car. Our daughter is very pleased and proud of her new automobile. We would recommend the Optima and Carriage Kia to everyone. More

THE CARRIAGE KIA TEAM WAS EXTREMELY WELCOMING AND FRIENDLY. THEY HELPED ME BY GREAT LENGTHS YOU ME TO BE ABLE TO TRADE MY OLD CAR IN FOR A NEW. CHILI'S RESTURANT FRIENDLY. THEY HELPED ME BY GREAT LENGTHS YOU ME TO BE ABLE TO TRADE MY OLD CAR IN FOR A NEW. CHILI'S RESTURANT More

I needed to purchase a car and had certain standards I was looking for . I > liked the look of the Optima on that Alien commercial I seen on TV and was > interested in the great warrenty Kia offers. was looking for . I > liked the look of the Optima on that Alien commercial I seen on TV and was > interested in the great warrenty Kia offers. > My 2000 Dodge Intrepid was a total loss due to hail damage. My neighbor > owns Hayes Chrysler and I first went there to look at staying with the > same Chrysler family as my husband and driven nothing but Dodge since > 1988. I wanted the look of "Sporty " but still a family car. It was very > important to me that this be a purchase that I could feel safe giving my > daughter in a few years. > I left Hayes as they could not offer me what I was expecting in a new car > for the price. They could have picked up the phone and called my neighbor > , the dealership owner, since he was off that day but they did not seem to > realy want to help me or maybe did not listen to me that I was not just > looking but a SERIOUS buyer. > I drove through the parking lot at Carriage Kia and seen the Optima and > parked at the showroom entrance. Just as I got out of my car I was > approached by a sales representative named Kevin W. He was smiling and > shook my hand and LISTENED to what I was looking for. I was direct about > my interest and he offered us to go inside . I completed some paperwork. > He was very polite to my daughter and myself. He explained the warrenty > information and all the great features that the Optima has to offer along > with the comparrison to other vehicles. > Kevin did not give me the "run-around" that a female expects when going to > look at a new car with out a man present. Then we went outside for a test > drive. I new before the test drive was over that I had made up my mind to > purchase that very car. My husband works in Gainesville and he met me at > Carriage to see the car . Kevin offfered my husband to test drive the car > too. My husband really liked the car. We went through the parking lot to > look at the other colors to make sure I was happy. The sales rep was very > patient and it was very hot outside. I chose to purchase the Ebony Black > color. > My husband had to get back to work. He was worried about me making this > decision without him. We went back inside , completed the all the paper > work and in a matter of probably less than 2 hours from start to finish I > was ready to drive home in my new Optima! > The whole process was smooth and worry free and did not take all day. I > was treated with respect and feel 100% satisfied that I have made the best > choice for my family (safety features a plus and the Optima's power feels > great). My husband called me to see how things were going and by that > time , I was in the car with a rep who sat in the car with me and fully > explained all the features and programmed my phone for me. > Chrysler has lost this repeat customer . As for my neighbor, when I drove > home he was out in his yard with his children and he slowly watched me > drive by and I read "WOW" on his lips as he shook his head. I feel like > someone at his dealership will have to explain that. Sorry ,they won't get > a second chance from me again. > Carriage Kia of Gainesville and Kevin W, my sales rep, have conviced me > that this is what purchasing a new car should be like. > > Thank you for a great experience ! > Sherry Cook > More