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Jim Shorkey Kia Gainesville
Gainesville, GA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
July 02, 2020
Service Very friendly and professional. This is my first Kia. I am very happy with it. My next car will be a Kia for sure. Good mileage and comfort. Very friendly and professional. This is my first Kia. I am very happy with it. My next car will be a Kia for sure. Good mileage and comfort. More
by NANNIEBARRETT
Verified CustomerEmployees Worked With
Alex Cruz, William Orlando
July 01, 2020
I have a recall on my optima engine so I made an appointment. The person that made my appt knew it was for a recall. When I get to Carriage Kia Alex tells me they do not have the part. My appt had appointment. The person that made my appt knew it was for a recall. When I get to Carriage Kia Alex tells me they do not have the part. My appt had been made for 2 weeks and the only reason I drove (30 miles one way) was to have this done. Do not feel the service was above 1 star. More
by jtmorris
Employees Worked With
Do not remember the name of the guy that made my appointment., Alex Cruz
June 30, 2020
We found everybody very helpful to our needs. Don took very good care of us,he went out of his way. This is our 2nd car at this dealership. very good care of us,he went out of his way. This is our 2nd car at this dealership. More
by RACKERMAN1944
Employees Worked With
Don Pippin, Jamie White
June 30, 2020
This dealership has been amazing. I can go dealership and get my oil changed in usually 20 to thirty minutes. I have boughton at least three Kia souls from this dealership. the service center rocks and I jus get my oil changed in usually 20 to thirty minutes. I have boughton at least three Kia souls from this dealership. the service center rocks and I just bought a new 2020 Kia soul through Morales and he was awesome. never pushy and took the time to answer any and all questions. More
by SYLVIAJSMITH
Employees Worked With
Morales
June 29, 2020
Great service and well run. Staff was friendly, thorough, knowledgeable, and responsive. Buying process was initiated online and very easy to finish in person. Pricing was fair and they were very transparent knowledgeable, and responsive. Buying process was initiated online and very easy to finish in person. Pricing was fair and they were very transparent on costs and financing. More
by Mike M
Employees Worked With
Eric Caudillo, Don Pippin
June 29, 2020
The customer service at this location was excellent. Tim Ingle and Katie were a great team to work with. Very responsible and respectful. Thank you Ingle and Katie were a great team to work with. Very responsible and respectful. Thank you More
by Julieroberts973
Employees Worked With
Tim Ingles , Mario Estrada, Alex Cruz
June 28, 2020
Service Rep 1st called said I needed 2 new tires. I ask why, he didn't know. Said would be ready Monday. I called 2twice Monday to ask when. Finally got answers. You should also return cars clean. why, he didn't know. Said would be ready Monday. I called 2twice Monday to ask when. Finally got answers. You should also return cars clean. More
by TYMLIBERTY72
Employees Worked With
You could learn a few things from Carriage Kia.
June 28, 2020
Scheduled Maiontence Service We are seniors and asa such been living indoors since March 2020. I asked the Kia service department if it was possible for them to have the Tellurid We are seniors and asa such been living indoors since March 2020. I asked the Kia service department if it was possible for them to have the Telluride vehicle pickup from my home. And the folks at KIA readily agreed to have my car picked up and returned. I was truly surprised that the two young ladies that made the pickup/return were very professional. My car was returned within a two hour period. We very much appreciated how pleasant the two people assigned to the task, and handled my request so quickly and professionally. Many thanks to your service department. Michael Spratt 8320 Post Oak Lane Gainesville, GA 30506 More
by MBSPRATT
Employees Worked With
Tim Acklin, Gerardo Mondragon
June 27, 2020
If your looking for Excellent service then ask for Andrew Aycock! I’m so glad he is back at Carriage, when he left the service wasn’t the same . With Andrew he goes above and beyond to help me !! Something I Aycock! I’m so glad he is back at Carriage, when he left the service wasn’t the same . With Andrew he goes above and beyond to help me !! Something I missed after he left. Thank you Andrew for always making me feel like a priority when I come for service. Ask for Andrew You WONT be disappointed!!! More
by URSULAALLEN01
Employees Worked With
Andrew aycock
June 27, 2020
I went in for a recall and after waiting from 11 to 2:30 I was told that they didn't have the part I needed they had to order it and would call me when it came in. Plus I told them that my lights on my dash I was told that they didn't have the part I needed they had to order it and would call me when it came in. Plus I told them that my lights on my dash are not working they go on and off. To check it out. They couldn't fix that either. There was a box near my batterie not attached by only 1 wire. They asked if they could take it off to see if that is the problem. They wanted to know who put it their I have only gone to Kia at Carraige Kia where I was and got a new batterie. So someone there put it on. For what reason who knows. The young lady named Nicole stated she was sorry for my trouble. Very nice young lady. More
by bobncarolf
Employees Worked With
Nicole
