Jim Shorkey Kia Gainesville

Laura was very helpful in getting the vehicle to their dealership to close the deal. Chuck was very friendly & helpful while we were waiting for the new Kia Soul to arrive from another dealership. dealership to close the deal. Chuck was very friendly & helpful while we were waiting for the new Kia Soul to arrive from another dealership. More

went to look for a car walked in and the guy i worked with on it was Orlando.he worked really hard to get me the car i wanted,and i would recommend kia and Orlando to anyone.was a great place to purchase with on it was Orlando.he worked really hard to get me the car i wanted,and i would recommend kia and Orlando to anyone.was a great place to purchase a vehicle.hats off to you Orlando very great work.would recommend anyone looking for a new vehicle to go to kia very great. More

I have to commend this dealership for the way they went over and beyond the call of duty to satisfy my husband and me. We found out about Carriage Kia through a True Car website. We found that we could g over and beyond the call of duty to satisfy my husband and me. We found out about Carriage Kia through a True Car website. We found that we could get the vehicle of our choice at a lower price than we could at Carnival Kia, so we were willing to travel Gainsville Ga to buy the car. Well as fate would have it, we were told that the vehicle with our options was not in their inventory so they of course would not have us drive there in vain. As soon as the car came in Toni Brown did everything she could to make my purchase the best large item purchase transaction experience I've ever had. She worked with me to try to get the most out of the incentive programs available. She was professional, patient and I can honestly say caring. Rishelle Henry followed up with me when Toni was not available and I got the same care and customer service from her as I did with Toni. This is my first Kia and this dealership made sure we got everything we asked for and they delivered with the highest quality customer service. I will purchase from them again and highly recommend them. More

I shopped on line but liked Shane so I let him "match or beat" all prices from competitors. Had the car we wanted in stock but it took 5 hours to buy our car! He had 3 deals going on at one "match or beat" all prices from competitors. Had the car we wanted in stock but it took 5 hours to buy our car! He had 3 deals going on at one time so that really drew things out. On top of that, he forgot to collect our down payment! I brought it in when they opened the next morning and Shane didn't call to thank me. When I came in to get my "we owe" items, he didn't thank me then either! Instead, he had me fill out more paperwork since they lost it!!! Really was a good experience but I think Carriage Kia would do good by changing some policies and a bit more work on customer service. All in all, I walked away with a GREAT car at a price my wife and I were very pleased with. What more can you really ask? More

my wife and i visited 5 other dealerships before choosing carriage kia; the entire staff was helpful, educated, and friendly. they didn't play games. the did what they said and the said what they did. ove carriage kia; the entire staff was helpful, educated, and friendly. they didn't play games. the did what they said and the said what they did. overall, michael and mikey sealed the deal with their help; it was the best overall experience buying a new car i have ever had (i have bought 5 new cars in the past). More

Over all I was very happy with the experience of this purchase. My original intent was not to purchase a new vehicle, but I was made an offer which I could not walk away from. Nevertheless, the staff w purchase. My original intent was not to purchase a new vehicle, but I was made an offer which I could not walk away from. Nevertheless, the staff was very fair and made the experience very pleasant. If you are looking to buy a new car and looking for a no nonsense process, I would most definitely recommend this dealership. I would do business with them in the future. More

Everyone I have had the pleasure of meeting down at Carriage Kia have been very helpful and very friendly in making my buying experience great. I have had subsequent phone calls after the sale to make Carriage Kia have been very helpful and very friendly in making my buying experience great. I have had subsequent phone calls after the sale to make sure that I am totally satisfied with my purchase. The Optima is performing flawlessly and giving me great performance and fuel economy. I am very satisfied with the overall Carriage Kia experience. More

I went to the dealership not expecting to buy anything. However, the customer service was great, the car was great and they met my request. I would highly recommend anyone who is in search of a new car to However, the customer service was great, the car was great and they met my request. I would highly recommend anyone who is in search of a new car to give them a visit. More

Went in to only check what they had to offer on the Soul. Not ready to buy at the time. Test drove the Soul with Kris. A few times said I would wait and Kris came back with a better offer. A great offer Not ready to buy at the time. Test drove the Soul with Kris. A few times said I would wait and Kris came back with a better offer. A great offer and I purchased the Soul. A great saleman, and Mike showed us how to use all the gadgets and off we drove home in our new Soul. Nice experience dealing with people who care about their customers. Would definitely recommend Carriage Kia and Kris as a saleman. More