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Jim Shorkey Kia Gainesville
Gainesville, GA
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Buying a car is always interesting, but I also had to order and wait for it. Once it arrived, it was exactly what I had ordered and then some. All items we discussed were addressed and the car was re order and wait for it. Once it arrived, it was exactly what I had ordered and then some. All items we discussed were addressed and the car was ready when promised. The price was the best I found and the follow up from the sales team has been crazy good. All in all, the car buying experience I had at Carriage was fantastic. More
The best car buying experience I have ever had. Friendly sales staff. They have a dedicated staff member that shows you all the features of your new car and how to operate them. The even set up your phone sales staff. They have a dedicated staff member that shows you all the features of your new car and how to operate them. The even set up your phone to the bluetooth. It is clearly a top notch dealership. More
Our salesman, Mr. Nottingham, possessed a wealth of knowledge about KIA vehicles and was very courteous and friendly. Everyone we encountered was very helpful, including an employee assigned to us to knowledge about KIA vehicles and was very courteous and friendly. Everyone we encountered was very helpful, including an employee assigned to us to demonstrate the features and functionality of our new Sorento before we departed. Overall, an enjoyable experience. Liz & Chuck Roberts Fayetteville, GA More
I am in sales management, and I understand the commitment it takes to follow up with the customer, and to make the customer feel important. Carriage Kia has done a phenominal job of following through with ph it takes to follow up with the customer, and to make the customer feel important. Carriage Kia has done a phenominal job of following through with phone calls, negotiation considerations, vehicle training, and everything necessary to make me feel satisfied, not only with the vehicle that I purchased, but with the service and assurance that I will be taken care of in the future. More
I was well received at the dealership by the salesman, Shane. He found the car we were interested in and my son and I took it for a test drive. I felt no pressure to make a quick decision and I was impres Shane. He found the car we were interested in and my son and I took it for a test drive. I felt no pressure to make a quick decision and I was impressed with that. Shane was very informative about the model car we wanted. I also felt good about the purchase price of the car. More
My experience with Carriage Kia was very pleasant. Although they were very persistent with their communication, there was NOT a high pressure atmosphere that is typical in many dealerships. I was give Although they were very persistent with their communication, there was NOT a high pressure atmosphere that is typical in many dealerships. I was given the opportunity to test drive as many cars as I wanted, and even kept a few overnight for the full experience. Once I decided on the exact vehicle I wanted, they were able to have it delivered to me within 3 days. The sales and "welcoming" team have been extremely helpful - even AFTER the sale. I feel that they have earned my business for years to come. More
The people were so nice and really listened to what we wanted in a vehicle. They didnt try to pressure us into a sale, and our salesman, Greg, really made it easy to do everything in that one visit. Whic wanted in a vehicle. They didnt try to pressure us into a sale, and our salesman, Greg, really made it easy to do everything in that one visit. Which was a first for us. More
I enjoyed my experience with carriage kia during my purchase of my new 2011 kia optima! The sales team was very informative and helpful during this time, they answered any and all my question I had for purchase of my new 2011 kia optima! The sales team was very informative and helpful during this time, they answered any and all my question I had for them! I also enjoyed getting in the car and when the radio was turned on it was on a christian station (104.7).... Thanks for a excellent overall experience. More