Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Shorkey Kia Gainesville
Gainesville, GA
1,876 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,876 reviews
July 17, 2020
Andrew went above and beyond to help me out on fixing my car. He kept me informed with information about my car and what needed to be fixed to get my car running at it's best. My vehicle is running better t car. He kept me informed with information about my car and what needed to be fixed to get my car running at it's best. My vehicle is running better than ever and I couldnt have did it without Andrew. He even told me about future service needed for when I reach 100,000 miles on my vehicle. I will be bringing my vehicle back for any future needs all because of Andrew! I am very grateful for him. Thanks again Andrew! More
by TAMARAPINKY012494
Verified CustomerEmployees Worked With
Andrew(I give him all 5 stars)
July 17, 2020
Chris was very helpful and kind . I noticed there still an air bag light on they were suppose to fix. I thought the repair was pricey. charging twice what the cost of the part is alot of upcharge. an air bag light on they were suppose to fix. I thought the repair was pricey. charging twice what the cost of the part is alot of upcharge. More
by lnnjns12
Employees Worked With
Chris Kuykendail
July 16, 2020
Andrew Jeremy Aycock was polite, knowledgeable, he made sure I knew what was going to be done to my car and approx time frame. Showed me to the customer lounge which was very clean. My car was return i sure I knew what was going to be done to my car and approx time frame. Showed me to the customer lounge which was very clean. My car was return in a timely manner, it was washed and vacuumed and returned to me looking better than when I brought it in! Andrew escorted me to check out and explained the services done, and thanked me and appreciated my business. Thank you Kia and Andrew for the great service! More
by SURFN8RBLUE
Employees Worked With
AndrewJeremy Aycock
July 16, 2020
The guys always take great care of me!! I've had my car serviced here for almost five years and will never go anywhere else. They always make sure I have everything I need!! I've had my car serviced here for almost five years and will never go anywhere else. They always make sure I have everything I need!! More
by ab042387
Employees Worked With
Alex Cruz
July 16, 2020
Will NOT ever return to this KIA dealership! Our experience was by far the worst experience I’ve ever had at any service department! No one would even explain or take the time to listen to the issue experience was by far the worst experience I’ve ever had at any service department! No one would even explain or take the time to listen to the issues I had over the WEEK long experience we suffered through! 😘 More
by christinenannpace1987
Employees Worked With
Chris Kuykendail
July 14, 2020
Was quick and friendly he was great ty and I’m am sure the oil cap was on not like the other service tech who did not have it on and leaked all the oil out the car while I was driving the oil cap was on not like the other service tech who did not have it on and leaked all the oil out the car while I was driving More
by Rebecca B
Employees Worked With
Chris Kuykendail, Michael Wolf, Alex Cruz, Bethany Alexander, Ashley Leblanc
July 13, 2020
Awesome experience! Great customer service from everyone we had contact with. Eric~ our salesman was extremely knowledgeable on the car we purchased! From start to finish we could not have asked for better we had contact with. Eric~ our salesman was extremely knowledgeable on the car we purchased! From start to finish we could not have asked for better service. This is why we continue to come back to Carriage Kia Gainesville, GA. More
by JAMIE
Employees Worked With
Eric~Salesman 5 Star service , Don Pippin, Mario Estrada
July 12, 2020
I am always received in a friendly matter and checked on during my appointment in a kind way to make sure I am comfortable and updated on the service of my automobile. My agent Andrew is wonderful at his jo during my appointment in a kind way to make sure I am comfortable and updated on the service of my automobile. My agent Andrew is wonderful at his job and was glad to see him again !!! More
by RLLENOIR
Employees Worked With
Andrew Aycock, Bethany Alexander
July 11, 2020
Best customer service I've ever received. For me not having credit, we made it work. Everyone was courteous and friendly. Great staff with even better energy. having credit, we made it work. Everyone was courteous and friendly. Great staff with even better energy. More
by VALENZCHRIS
Employees Worked With
Katie Alberto
July 10, 2020
Asha was great, she was very patient and knew a lot about the Kia Sorento! I would come back and refer people to her! Thank you for great service! the Kia Sorento! I would come back and refer people to her! Thank you for great service! More
by erikagilstrap17
Employees Worked With
Asha
