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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

November 30, 2011

I had a great experience at Carriage Kia. The employees were very helpful. They went above and beyond to ensure that I got what I was looking for at the price I could afford. I would definately recommend t More

by emcclure76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris & Dustin, Chris Ellison
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Thank you for letting us know how we're doing. We always love to hear when our customers leave with their expectations exceeded, and it's great to see that we have met our goal with you. We hope to have the opportunity to earn your business again, and congratulations on your new purchase. Be sure to "like" us on Facebook and Twitter to receive online savings and promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

November 30, 2011

Our experience with Carriage Kia was extremely pleasant. We drove over 3 hrs from Scottsboro, AL because the price of the car could not be matched at any other Kia locations closer to home. My husband had More

by ktpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

We take our pricing very seriously so it is great to hear that you can attest to our great affordability. We would all like to thank you for making the drive out to see us, and we're delighted that you were satisfied with your past experience. Thank you for choosing Carriage Kia, and we would be happy to have the opportunity to assist you again in the future. Find us on Facebook and Twitter to get access to service specials and promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

November 29, 2011

We were very please with our sales guy Dustin. Very honest and upfront with us. We got a good deal on a new Sedona. I would highly recommend carriage. We were in and out in a flash More

by Carrie6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Carrie, thank you for sharing your recent experience with us, and for recognizing Justin. We take customer service very seriously so we're thrilled that he could go above and beyond for you. Please do not hesitate to contact us, should you need additional assistance with your Sedona, and we look forward to seeing you again. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

November 28, 2011

Greg was very friendly and helpful with my new car purchase. He wasn't pushy at all. I had a great experience & would recommend this dealership to anyone. Thanks Greg! More

by Danag88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Simpson
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

A top goal of ours is for our customers feel comfortable and at ease during the car buying process. Because of this, it's wonderful to hear that we have achieved this once again with you. Thank you for taking the time to let us know how we're doing, and thank you for choosing Carriage Kia! Be sure to find us on Facebook and Twitter for online savings and specials, exclusive for our fans. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

November 27, 2011

Found the dealer through auto buyers program we use and they qouted the middle discount compared to 3 other Kia dealers. The dealer closest to me which I wanted to buy from couldn't even come close to the More

by pkitchen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Seagraves
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this stellar review! As you have mentioned, Carriage Kia puts a huge effort into getting superior value for our customers, so we truly appreciate you recognizing this. Additionally, we are very glad to hear that you were treated with the top notch customer service our clients deserve. Our most sincere congratulations on your recent purchase, and we hope to get the opportunity to work with you in the future. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

November 25, 2011

Michael was very good finding a car with the options that i wanted. He offered me a good allowance on my tradeins. He went over all the questions I had. I would recomend Carriage Automotive Group More

by daddavidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL PAGLIANTI
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Thank you very much for your kind recommendations and your great review. We always appreciate when our customers share their experiences so we are are grateful for your positive feedback. Thank you for also pointing out Michael. He is a great asset to our team, and we're thrilled he could be of help to you. Please visit us on Facebook and Twitter for online savings and specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

November 24, 2011

I had a great experience, and everyone was very friendly and helpful! They were able to work a great payment amount out for me , and after coming off filing bankrupcy i was able to get my car with no cosig More

by Mandiefrog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, savannah
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Thank you sharing your experience with us. Carriage Kia is proud to offer our customers flexible financing options, and it seems that we have been successful at presenting you many payment options as well. We are all pleased to know that we could exceed your expectations. Congratulations on your recent purchase! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

November 24, 2011

Going to Carriage Kia was a great experience. We were directed to the choice of cars we were interested in, given some time to go over their inventory, and then were able to narrow down with the help of More

by kelley_conn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Kelly, thank you for posting such a great review. We are proud to say that we truly take our customer's need into account, and it's great that you can attest to this specialized feature. On behalf of everyone, all the best with your new vehicle, and thank you for choosing Carriage Kia! Also, find us on Facebook and Twitter to stay updated with dealership news, and to be eligible for online savings. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

November 24, 2011

Good selection of vehicles. Easy to work with and went over different options and pros of cons of different vehicles we looked at. Also got us a intereste rate. More

by tonykiaathens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember his name
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Tony, thank you for sharing your experience with us. We are proud that our staff was able to answer your questions and help you feel comfortable with your car buying process. We hope to see you back soon, where you can expect to receive the same great care. Find us on Facebook and Twitter to get access to online savings, exclusive for our followers. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

November 23, 2011

Friendly without being "pushy"---willing to work with my needs and wants, willing to keep trying to make the deal work---I had wanted a Kia for a long time, actually went to the dealership to l More

by ladychick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Thank you for this great feedback! We always appreciate when our clients let us know how we're doing, and it seems that we have achieved success with you during your recent purchase. Michael and Greg will certainly be flattered to know how highly you've spoken of them, and we all would like to wish you the best with your new vehicle. Be sure to find us on Facebook and Twitter for extra online savings. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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