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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

December 06, 2011

My husband and I were very pleased with our new KIA purchase., The dealership was very friendly and our total over all experience was productive. More

by mollybar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Paglianti
Dec 07, 2011 -

Jim Shorkey Kia Gainesville responded

Molly, thank you for writing this short and sweet review. We make it a top priority to provide not only friendly service but informative and effective service as well. Follow us on Facebook and Twitter for service specials and promotional deals. Stephanie Kroll-Customer Relations Manager Stephanie.Kroll@carriageautogroup.com

December 06, 2011

I had a very pleasant experience with the folks at Carriage Kia. They were very friendly and helpful. When it comes time for a new car, I will be a returning customer. More

by brenda crumbley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Perkins and Kevin Nottingham
Dec 07, 2011 -

Jim Shorkey Kia Gainesville responded

Thanks for the positive feedback Brenda! We hope your new Kia will last you for years to come, but when it is time for a new, we will look forward to seeing you again. Follow us on Facebook and Twitter for service specials and promotional deals. Stephanie Kroll-Customer Relations Manager Stephanie.Kroll@carriageautogroup.com

December 06, 2011

Our salesperson, Orlando, was very friendly and helpful. He made sure that all of our questions were answered and our concerns addressed. Chuck, the Sales Manager, was also friendly and helpful with the pr More

by Barbara.M.Pangle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando, Chuck, and Sharon, Sharon Seiter
Dec 07, 2011 -

Jim Shorkey Kia Gainesville responded

Thanks for taking time out of your day to write this review. Sharon, Orlando, and Chuck are assets to the Carriage Kia team, and it is great to hear that they got all of your questions answered. Follow us on Facebook and Twitter for service specials and promotional deals. Stephanie Kroll-Customer Relations Manager Stephanie.Kroll@carriageautogroup.com

December 06, 2011

I cannot express in words how satisfied I am with the staff and the 2012 rio 5 itself. The car is perfect in every way. Even the coffee tastes good. They got me in and out in 20 minutes because I was i More

by bryancdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah, Eric, Diane, Diane Adams
Dec 07, 2011 -

Jim Shorkey Kia Gainesville responded

Wow Bryan! Your review really means a lot to us. Kia's are great vehicles, and we are thrilled to hear about how happy you are with yours. We hope you'll visit us again when that next model does come around. Follow us on Facebook and Twitter for service specials and promotional deals. Stephanie Kroll-Customer Relations Manager Stephanie.Kroll@carriageautogroup.com

December 05, 2011

First new car we have bought in a long time. Carriage Kia made the experience easy and comfortable. We will definately return for our next car purchase. More

by jlcm6206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford, Josh Passmore
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Thank you for sharing your experience with us. We always love to hear when we have hit our target of great customer care, and we are thrilled that we could make you feel so comfortable during your last visit. We hope to have earned your business for your future automotive needs, and we would all like to congratulate you on your recent purchase! Don't forget to follow us on Facebook and Twitter for monthly service specials and promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 02, 2011

I absolutely love my new 2012 Kia Sorento! This is the second new Kia that I have owned and they are by far the best cars that I have ever had. It is so easy to drive a Sorento in traffic and the perfec More

by Debra Autry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Paglianti, Diane Adams, , Diane Adams
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Debra, thank you so much for this wonderful review! It sounds as if the Kia Sorento is the perfect fit for you, and we are glad that Michael and the rest of our staff could do their part to assist you with what you were looking for. We truly appreciate the kind recommendations you have given us, and we hope to see you back in the future, where you can expect the same great service. Please be sure to follow us on Facebook and Twitter for additional online savings. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 02, 2011

We had a great experience at Carriage Kia. I actually was not planning on purchasing a vehicle the day we visited the dealership because I had not decided on the type of vehicle I wanted. But after Greg More

by jasonwdaniell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Simpson
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

We all love to hear when our customers take the time to let us know how we're doing, so thank you for your review. We are delighted to hear that Greg was such a help to you, and we thank you very much for recognizing him. Please enjoy your new Optima, and if you should ever need additional auto assistance, please do not hesitate to contact us. Also, follow us on Facebook and Twitter for online savings and service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 01, 2011

First our salesman was very classy, no high pressure. Then just the looks of the car and the fact that it was built right here in the USA and in the state of Georgia! But the moment I drove it I looked b More

by leduzaja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Bridget, it sounds as though you and your husband had a great experience, and we are thrilled to hear this! Thank you for recognizing Luis' exceptional service, and we are very glad to know that you felt comfortable and at easy for the duration of your experience. Thank you again for posting such a great review and please enjoy your new vehicle. Also, don't forget to find us on Facebook and Twitter for additional online savings. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 01, 2011

I do not know where to start. The experience that my wife and I had at Carriage Kia was awesome. The experience started with a internet inquiry. That day I met Kevin. He returned me a quote on a car More

by brmrry3212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nottingham, Shane Perkins, Jeremy Smith, Jeremy Smith
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

We are so thrilled that Carriage could exceed your expectations. Thank you very much for letting us know how we're doing! Stories like yours encourage us to continue to give 110% to our clients, and we are thrilled that we could reach our goal with you and your wife as well. Please contact us if you have any other questions, and we hope to have the opportunity to work with you again. Be sure to follow us on Facebook and Twitter for monthly specials and promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 01, 2011

I was referred to Carriage Kia by a close friend. I had I was referred to Carriage Kia by a close friend. I had called to make an appointment then had to cancel due to some family illness. Shane was very More

by pcflwinds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Perkins, Savannah Bailey, Diane Adams
Dec 14, 2011 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your kind words. We would like to thank you very much for the recommendations you have been giving us to your friends and family, and we would love nothing more to see all of you back here once again. Thank you for choosing Carriage Kia! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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