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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

January 02, 2012

I would definitely recommend this dealership. We looked at several different dealerships and ended up back at Carriage Kia in Gainesville. Very helpful and friendly staff. Our salesman, Leonard, was very More

by jarlbeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard
Jan 03, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for reaching out to us to share your experience. Leonard is an asset to our team so we are happy to hear you had the pleasure of working with him. We feel it is very important for the driver of the new vehicle to feel informed about the car before taking it off the lot so we're happy your daughter could make it to the dealership as well to learn about the features. Don't forget to follow us on Facebook and Twitter for service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 30, 2011

The service was exceptional. The staff was friendly and knowledgeable. They seemed to work hard to get us the car we wanted as close to the payment we needed. We would recommend them to anyone! More

by scgoodwin08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Seagraves
Jan 03, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks for this short and sweet review. It pleases us to hear that we found your vehicle you wanted for the price you were looking for. We look forward to working with you in the future. If you haven't already, be sure to follow us on Facebook and Twitter for service specials and promotional deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 30, 2011

My wife wanted a 2012 Kia SOUL and was very specific about what she wanted. I spent several weeks contacting dealers in my local area (Knoxville TN) and down in Georgia. I received many responses, but More

by MKD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ingle & Savannah Bailey
Jan 03, 2012 -

Jim Shorkey Kia Gainesville responded

We are so grateful to you for writing this positive review. We know finding just the right vehicle can be difficult, and we are happy to hear we were able to alleviate some of that stress for you. We hope to work with you again in the future! Follow us on Facebook and Twitter for service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 30, 2011

Very good experience. In all my dealings with business throughout the state and previouse car dealership's I found my experience with Carriage to be above all the others. The best team, professional, cou More

by dmurphy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Knottingham
Dec 30, 2011 -

Jim Shorkey Kia Gainesville responded

We really appreciate your kind words. We strive to provide the best customer service that we can, so it is awesome to know that you think we are the best! We look forward to working with you and your vehicle in the future, so be sure to follow us on Facebook and Twitter to get information about service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 29, 2011

I am giving Carriage Kia a rating of 5 out of 5. Everything was great from a purchasing standpoint, I did not have to wait all day long to purchase my vehicle. My Salesman (Orlando Lara) was easy t More

by jlabarbera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lara, Jeremy Smith, Greg Simpson, Jeremy Smith
Dec 29, 2011 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking the time to write this review. Orlando is a great asset to our team, so we're happy to hear you had the opportunity to work with him and get to know him. If you haven't already, be sure to follow us on Facebook and Twitter to get information about service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 29, 2011

Prior to visiting Carriage Kia, I had a great deal of interaction via e-mail and telephone - all very informative and helpful. When I visited the first time, the Optima I had discussed with Tim Ingle wa More

by larryraines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ingle, Jeremy Smith, Jeremy Smith
Dec 29, 2011 -

Jim Shorkey Kia Gainesville responded

We'd like to thank you for writing this review. We feel it is important for every customer to feel informed and confident about their purchase before leaving the lot, so we're happy to hear that we were able to provide that experience for you. We hope you enjoy your new Optima, and we look forward to working with you again. Don't forget to follow us on Facebook and Twitter for service specials and promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 27, 2011

This experience started when I took my 2004 Optima in for service. My car was fixed in a timely manner but I wasn't able to pick it up until the next day. When I went to pick it up, it had been hit in the pa More

by billyf66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Przybyslawski
December 26, 2011

This is my third Kia that i have purchased.I purchased 2 cars from this dealer and I am very happy with Orlando and the quality of the staff at the service dept. The gas mileage is so good that I have purc More

by melinha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lara
Dec 27, 2011 -

Jim Shorkey Kia Gainesville responded

We really appreciate you reaching out to us. We love to hear from returning customers! Orlando is a great member of our team, and we are very happy to hear that you have had the opportunity to work with him. We're pleased to hear how much you are enjoying your Kias, and we look forward to working with you again in the future. Be sure to follow us on Facebook and Twitter for service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 26, 2011

After some time to think about my experience at Carriage Kia, I have given a "good" instead of excellent in my overall experience. There were times in the negotiations, that I thought that the shuffling o More

by lillyput
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Simpson
Dec 27, 2011 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your constructive feedback. The paperwork associated with buying a car can be confusing, so we do our best to make it as simple as possible. We are very sorry to hear that you felt unclear about the discussions in the negotiation. We look forward to working with you and your new vehicle in the future! Don't forget to follow us on Facebook and Twitter for service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

December 23, 2011

Experience was fine. Leased a new 2012 optima Ex. Payments went up 80$ a month from previous car but I'm happy with the deal. More

by Trentgalloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Brian
Dec 23, 2011 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to write this review. Congratulations on your new Kia, and we're happy to hear you are pleased with the deal. Mike and Brian will be happy to know that they provided you with a positive experience. If you haven't already, check us out on Facebook and Twitter for service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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