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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

January 09, 2012

The first trip we made to Carriage Kia we were just shopping. The salesperson, Chris Stanford, took the time to explain various features and of each model. We test drove 2 different vehicles. He ans More

by maggie1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
Jan 10, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this positive review Maggie. It is always exciting to hear from new customers, especially when they are as pleased by their experience with us as you! Chris is a great member of the team, and he will be so happy to hear your positive feedback. We are excited to work with you in the future, so be sure to follow us on Facebook and Twitter to learn about service specials and deals going on at the dealership! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 07, 2012

We worked with Leonard and Jeremy at Carriage Kia. My overall experience was great! We were looking for a SUV. We were debating on either buying a new Sorento or a used Sorento. After dealing with Carria More

by js48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard, Jeremy, Jeremy Smith
Jan 09, 2012 -

Jim Shorkey Kia Gainesville responded

We extend our sincerest gratitude to you for sharing your experience with us. Leonard and Jeremy are assets to our team, so it is nice to hear they were able to provide you with great customer service. We can't wait to work with you and your wife again in the future! If you haven't already, follow us on Facebook and Twitter for service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 07, 2012

Carriage Kia made by buying experience wonderful. I have never had a car buying transaction goes as smoothly as the one at Carriage. I will definitely go back to Carriage to purchase my next car. A++ More

by cwcool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Mjolsness
Jan 09, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for writing this positive review. We know that buying a car can be stressful, and we're happy to hear that we helped alleviate some of that stress for you. We look forward to working with you again in the future. Follow us on Facebook and Twitter for service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 06, 2012

The service was excellent, everyone was nice and helpful. The price was great and Leonard was great about getting me the payment I needed to help me get my Kia. More

by cooper32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Walker
Jan 06, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate you taking the time to post this positive review. We believe customer service is of the utmost importance, so it is always nice to hear when customers think we have done our job well. We hope to see you and your Kia in the future! Don't forget to follow us on Facebook and Twitter to learn about upcoming service specials and promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 06, 2012

We purchased a Kia Soul on 11/29/11. The staff were very friendly and knowledgable. The expirence was enjoyable,NO PRESSURE!!!! We got a great price and a surprizing trade in value. If you are even thinking More

by soulman65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Perkins
Jan 06, 2012 -

Jim Shorkey Kia Gainesville responded

We are so grateful to have customers like you Teresa & Jeff! We are happy to hear how pleased you are with your 3rd Kia, and with our customer service. We can't wait to work with you both again. If you haven't already, like us on Facebook and Twitter to learn all about service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 06, 2012

I was pleased with my visit and with Tim my sales person. He was very friendly and helpful. I love my Kia Soul. It's roomy and economical. More

by Vander50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim ingle
Jan 06, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this concise review. Kia Souls are great vehicles, and we're so happy that you love yours as much as you do! If you haven't already, like us on Facebook and Twitter. We update regularly with service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 05, 2012

Great experience, nice sales staff, willing to work with customer for complete satisfaction. Cars sales themselves. Delivery specialist were a plus. Maintenance setup was also a plus. More

by Bnewsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Standford & Lenoard Walker
Jan 05, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate you reaching out to us with this review. Customer service is of the utmost importance to us so we are happy to hear that you found ours to be so great! We hope to work with you and your Kia again in the future. Don't forget to follow us on Facebook and Twitter for service specials and deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 05, 2012

I give this rating because Greg helped me make the best choice for a new car. He understood my needs and gave me the best options so I could make the best choice. He was able to answer any question I had a More

by pamfloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Simpson
Jan 06, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to write this review. We are so happy that Greg was able to provide you with such an exemplary car shopping experience. He will be thrilled to hear your positive feedback. We look forward to working with you again in the future, so be sure to follow us on Facebook and Twitter to get the scoop on service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 04, 2012

Overall, we've had a good experience with this dealership. They are very customer-friendly. Even after a misunderstanding regarding our GAP refund, the sales manager worked quickly to resolve the More

by dzheun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Seagraves
Jan 05, 2012 -

Jim Shorkey Kia Gainesville responded

We are so sorry to hear about the inconvenience with your GAP refund. We are happy that your sales manager has been so attentive to the issue, and we're sure he is doing everything he can to resolve this issue as quickly as possible for you. Feel free to contact us if you have any questions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 03, 2012

It has been 11 years since I bought a new car. I hate It has been 11 years since I bought a new car. I hate going to a dealership, it has never been a good experience. In saying that, I was very impresse More

by Amerein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Simpson
Jan 03, 2012 -

Jim Shorkey Kia Gainesville responded

We extend our sincerest gratitude to you for writing this review. We know how difficult and stressful purchasing a vehicle can be, and we can't express how happy we are that we were able to make that experience easier on you. Greg is a huge asset to our team, and we're sure he will be so happy to hear how pleased you were with your experience with us. Don't forget to follow us on Facebook and Twitter for service specials and upcoming promotions. We hope to work with you again in the future. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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