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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

January 19, 2012

I just purchased my second Kia in 2 days. I purchased a Sorento just before ChristmasI was so impressed with the dealership and the professional salesmanship of both Chris and Leonard that I came back the More

by lnewsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stafford and Leonard Walker
Jan 19, 2012 -

Jim Shorkey Kia Gainesville responded

We are so grateful for this positive review. Chris and Leonard are valuable members of our team, and we are very happy you enjoyed your experiences with them so much! We look forward to working with you, your wife, and your brand new Kias in the future! Don't forget to follow us on Facebook and Twitter to learn about upcoming service specials and promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 19, 2012

I am thoroughly pleased with Carriage Kia. I always have wonderful service in the showroom as well as the service department. This is my second new car with Carriage. They have such a friendly staff, and do More

by Lvan228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin nottingham
Jan 19, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this kind review and for recommending us to your friends! We strive to provide every customer with excellent customer service, so we are pleased to hear you enjoyed both of your experiences with us. We are excited to work with you again in the future. Don't forget to follow us on Facebook and Twitter for information about service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 19, 2012

this is the 2nd Kia i have purchased from this dealer in the last 12 months. i would recommend this dealership to friends and family. More

by Alecia_2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHAWN AND SHARON, Sharon Seiter
Jan 20, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate this short and sweet review. It is great to hear that you enjoyed your experience with us, and we hope you'll choose to work with us again if you decide to get a third Kia! Don't forget to find us on Facebook and Twitter for service specials and deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 17, 2012

My wife and I went to Carriage Kia to look at a used car that we saw online. After arriving we realized that we could buy a new Kia for around the same price. All of the staff were very helpful and worked r More

by peardd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seagraves
Jan 17, 2012 -

Jim Shorkey Kia Gainesville responded

We'd like to extend our gratitude to you for writing this review. We are so happy to hear that we were able to find you a vehicle you love at a price you can afford. We hope you enjoy your Kia for many miles to come! Don't forget to follow us on Facebook and Twitter to get exclusive deals on service specials and promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 17, 2012

I filled out some paper work on the fish 104.7 and Tim Ingle called me and asked me to come in I told him I was up side down with my car and did not think they could help me Tim never gave up on me he sai More

by phil4:13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ingle and Chirs Stafford
Jan 18, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much Cheryl for reaching out to us to write this great review. We are so happy to hear we were able to help get you in a car you love and can afford. Tim and Chris are assets to our team, and we are so happy they were able to work with you. Don't forget to follow us on Facebook and Twitter for upcoming service specials and promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 15, 2012

Went in looking for a new Kia Sorento. They let us drive a new one home for the night for an extended test drive. The next day we bought a new one with more features. More

by Firefighter209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stafford
Jan 16, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. We're happy to hear about your experience with us, and your decision to purchase a Kia Sorento. They are great vehicles, and we're sure you will be happy with your purchase! Don't forget to find us on Facebook and Twitter to learn about service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 15, 2012

My husband and I went to Carriage Kia to "look" at the Kia Rio with no intention of buying. We went at 5:00 pm and we weren't even going to get out of the truck, but Orlando just snapped us right o More

by kim_16542011
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Jan 16, 2012 -

Jim Shorkey Kia Gainesville responded

We are happy to hear you that you feel so safe and comfortable driving your new car. Customer service is of the utmost importance to us, so we're pleased that Orlando was able to find you a new vehicle you could be excited about. If you haven't already, be sure to follow us on Facebook and Twitter for information about upcoming service specials and promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 14, 2012

I stopped by just to visit, and found myself leaving with a new 2012 Optima EX. I had purchased a new 2011 Sportage EX in December 2010 due to my 2010 Soul Special Edition being totaled. So need I say more, More

by tracy_cress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Walker
Jan 16, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you reaching out to us to share your positive experiences! The 2012 Optima EX is a great vehicle, so congratulations on your new vehicle. We always love to hear from loyal customers like you, so thank you for getting our week here started off right. Don't forget to follow us on Facebook and Twitter to learn more about service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 12, 2012

I got my new Kia Soul here. There were some stains (from coffee or fast food or something) on the interior panels, which was kind of a huge let-down, but they replaced the panels! I also wanted snow tires p More

by darjeelingsavage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 13, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for sharing your feedback with us. We are happy we were able to get those panels replaced for you, and customize your Soul to get just the right vehicle you were looking for. We look forward to working with you and your new Kia Soul in the future! If you haven't already, follow us on Facebook and Twitter to learn about service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 11, 2012

I LOVE MY KIA OPTIMA and Carriage Kia! My husband and I were just looking at the Kia Optima while waiting on my Trailblazer to have new tires installed. We really were not looking to buy at that time, how More

by martinstacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando and Dustin
Jan 11, 2012 -

Jim Shorkey Kia Gainesville responded

We are so happy to hear how pleased you are with your new 2012 Kia Optima! Orlando and Dustin are assets to our team, and it's great that you had the opportunity to work with them. We look forward to working with you and your new Optima in the future, so be sure to check us out on Facebook and Twitter to learn about service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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