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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

January 26, 2012

We had a wonderful experience at Carriage Kia and would definitly return. Everyone was very friendly and helpful. Dustin was great to work with! Wonderful buying experience! More

by jenniferperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jan 27, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks for taking the time to write this review Jennifer! Dustin is a very valuable member of our Carriage Kia team, and we're happy to hear that you enjoyed your experience with him. We look forward to working with you again, so be sure to follow us on Facebook and Twitter for information about service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 26, 2012

We had babysitting issues and so they stayed late for us. Everyone was very friendly and helpful and answered all our questions. They took the time with us, we did not feel rushed. They did not haggle us More

by nhien04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah and Tim
Jan 27, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks for sharing your experience with us. We are so happy to hear that we were able to work with you despite the scheduling difficulties. We believe customer service is of the utmost importance, so it is always nice to hear from customers who think we've done our jobs well! If you haven't already, check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 25, 2012

Great experience dealing with Kevin in the purchase of my new 2012 Optima. Kevin worked hard to get me into the right car at the price point i required More

by brahinsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 25, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks for your kind words. Kevin is an asset to our team, and we're so happy to hear he had the opportunity to work with you. We strive to provide every customer with the vehicle they desire at a price they can afford so positive reviews like yours are always appreciated. Congratulations on your 2012 Optima! Be sure to follow us on Facebook and Twitter for industry news and upcoming service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 25, 2012

The staff were all very friendly and helpful on my visit to the dealership and the people I dealt with directly, Tim and Josh, especially so. Their work was quick and efficient. I would certainly suggest Ca More

by Zaphod_Beeblebrox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ingle, Josh Passmore
Jan 25, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for reaching out to us to share your experience. We are so happy to hear that you enjoyed your experience with us, and that you're enjoying your new Kia Soul! We look forward to working with you again in the future, so don't forget to follow us Facebook and Twitter for news about upcoming service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 25, 2012

Liked somethings, car, tech guy who explained the car, but didn't like the pushiness,and how extremely long the overall process was. Some things are just expected from a dealership though so it wasn't muc More

by linzie15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember
January 24, 2012

I was please with the overall presentation of your dealership from the building itself to the sales staff. While the vehicle I came to see was not on the lot, I was able to drive away with a SUV that More

by dtstoltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pagianti (I think that is how you spell his last name. As well as Tim and Edwin.
Jan 24, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to share your experience with us. We are so happy to hear that you enjoyed your time spent at our dealership and that we were able to find you a vehicle that you love! Congratulations on your Sorento SX, and we look forward to working with you in the future. If you haven't already, check us out on Facebook and Twitter for industry news and upcoming service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 21, 2012

From the time that I walked into the door to the time that I picked up the vehicle I received great customer service. Everyone was very friendly and eager to assist. Greg was diligent and worked hard to More

by bullfrogtraveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Laxson
Jan 23, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to write this review. Customer service is a top priority for us, so we are very pleased to hear that you were satisfied with your experience with us. We look forward to working with you again, so check us out on Facebook and Twitter for information about service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 21, 2012

The sales staff was friendly and knowledgeable. We had a contract in a short amount of time compared to other dealerships I visited. They went above and beyond in being very polite. I will recommend them to More

by New KIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando and Chris, Chris Ellison
Jan 23, 2012 -

Jim Shorkey Kia Gainesville responded

Congratulations on your new Kia Forte! They are amazing vehicles and we're sure you'll continue to enjoy driving it for many miles to come. We strive for 100% customer satisfaction, and we are so happy to hear that we met your expectations. If you haven't already, check us out on Facebook and Twitter for service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 21, 2012

Michael and all the other people I met at Carriage Kia were very friendly and helpful. The dealership was also spotless including the restroom. They were also accommodating with test drives and price nego More

by RABBITTOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL PAGLIANTI AND JEREMY SMITH, Jeremy Smith
Jan 23, 2012 -

Jim Shorkey Kia Gainesville responded

We extend our sincerest gratitude to you for this review. We're happy to hear that you enjoyed the time you spent at our dealership and with our incredible team. We hope to work with you again! Don't forget to check us out on Facebook and Twitter for upcoming service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 19, 2012

Carriage Kia was very friendly from the time I walked on the lot. I told the salesman what kind of car I wanted. He explained all my options. As we went on the test drive, Michael explained on the features. More

by heatherbroome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Brian Seagraves
Jan 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks so much for reaching out to us to share your experience. Michael is an asset to our team, and it is awesome to hear that you enjoyed your experience with him. Congratulations on your new Optima! Don't forget to follow us on Facebook and Twitter for information about service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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