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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

January 31, 2012

I had a fantastic experience at Carriage Kia in Gainesville, GA. My salesman, Shane Perkins, was friendly but not pushy. He made sure he gave me the right information by asking if he didn't know More

by mybeach1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Perkins
Feb 01, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for reaching out to us with this positive review. Shane is an asset to our team, and exemplifies our standard for sales. We are so happy to hear we were able to get you into a Kia you love, and we look forward to working with you again in the future. Check us out on Facebook and Twitter for industry news and exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 30, 2012

I stopped by Carriage Kia to just "look" at the new Kia Optima with no intentions on purchasing a vehicle that day. I wanted to check around first, I usually never buy unless I check out several d More

by donnaclark17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford and Jeremy Smith
Jan 31, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you writing this awesome review. Chris and Jeremy are both valued members of the Carriage Kia team, and they will surely appreciate all of your praise! The Optima is a great vehicle, and we're so happy we were able to spend time familiarizing you with all of its awesome features. We look forward to working with you again in the future so be sure to follow us on Facebook and Twitter for industry news and service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 30, 2012

I always heard about Carriage Kia in Gainesville through 104.7 the fish and I also had a neighbor who purchased a vehicle from Carriage Kia, who was very pleased with his service. I was ready to trade in my More

by jclark05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Perkins
Jan 31, 2012 -

Jim Shorkey Kia Gainesville responded

We are so happy that you decided to come by and check us out after hearing about us on The Fish. We strive to provide all of our customers with exemplary customer service, so it is wonderful to hear that you so enjoyed your experience with us. We hope you enjoy your new Soul, and we look forward to working with you again in the future! Be sure to find us on Facebook and Twitter to read industry news and hear about exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 30, 2012

One Saturday morning I decided to stop by Carriage Kia just to take a look at the new 2012 Kia Optima. I did'nt have any intention to buy a car that day...just looking. I met with a guy...name was Kevin. More

by optimaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 30, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for reaching out to us with this awesome review. Kevin is an incredible member of our team, and we're sure he was happy to have the opportunity to work with you. The 2012 Kia Optima is an excellent vehicle, and we're sure you will enjoy it well into the future. If you haven't already, find us on Facebook and Twitter for industry news and service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 29, 2012

Our experience with Carriage was wonderful! The helpful staff, great selection, and the comfort shown to us was perfect. We will be purchasing our next car at Carriage. THANKS TIM!!! More

by ParkerBenedict
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Ingle
Jan 30, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you writing this succinct review. Tim is a key component to our Carriage Kia team, and he will be so happy to hear your kind words. We look forward to working with you again, so don't forget to follow us on Facebook and Twitter for service specials and exciting industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 28, 2012

Excellent sales and service team!! No pressure. Listened to what I wanted and delivered that and more!!! Was given a great deal on a new vehicle without the haggle. This is not the dealership for you if you More

by Gene1043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Jan 30, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you reaching out to us with this review. We are so happy to hear from someone who shares our enthusiasm for Kia vehicles and for our team at the dealership. Thank you for continuing to bring us your business, and we look forward to working with you again when you pick out cars for your kids. Don't forget to follow us on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 28, 2012

Following a request for pricing information after the dealership was closed, we received an immediate response that we would be taken care of the next morning. As promised, we received a reply the next More

by wattsair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Tim & Jeremy, Jeremy Smith
Jan 30, 2012 -

Jim Shorkey Kia Gainesville responded

We are so grateful to you for this review. We strive to provide every customer with exemplary customer service, and it is great to know that we were able to meet your expectations. We know buying a car can be a stressful endeavor, so we are happy that we were able to alleviate some of that stress for you (especially after such a long drive!). Find us on Facebook and Twitter for industry news and service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 28, 2012

Kia in Gainesville is so great.Dustin is great to work with and we were in and out in less than an hour. Savannah explained everything. Love my new Kia. It was fast and you gave them a monthly price and t More

by karli888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin and Savannah
Jan 30, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you reaching out to us with this review. Dustin and Savannah are both assets to our team, and they will be so happy to hear your kind words. We're thrilled that you enjoyed your experience with us so much, and we hope to work with you again in the future. Congratulations on your new Kia! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 28, 2012

Best customer service. Will return for future purchases. Will recommend to everyone. This is my second purchase and I am a happy customer and so is my daughter. More

by jeffhopeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
orlando kevin
Jan 30, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks so much for this short and sweet review. Customer service is of the utmost importance to us so it makes us very happy to hear that you thought ours was the best! We hope to work with you and your daughter again, so be sure to check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 27, 2012

The process was very pleasant. Only regret . . . that I didn't get another grand off the deal. Sales rep. was very helpful as was the inservice gal showing us how to operate the car. In short, I would reco More

by jhmccabe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Breanna
Jan 27, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks Jim for sharing your experience with us. We're happy we were able to find you what you were looking for, and how to utilize it to its greatest potential. We hope to work with you again in the future. Don't forget to check us out on Twitter and Facebook for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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