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Jim Shorkey Kia Gainesville
Gainesville, GA
1,876 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,876 reviews
July 28, 2020
I love kia and the services I get.. Will get my next car from kia.. Once this one I'd paid off.. Thanks for your services from kia.. Once this one I'd paid off.. Thanks for your services More
by gonzalesrose30@
Verified CustomerEmployees Worked With
Chris Kuykendail, Michael Wolf, Alex Cruz, Bethany Alexander, Ashley Leblanc
July 26, 2020
Our salesman, Nick Walker was great. We enjoyed all the service we recieved at Carraige Kia. We have purchased at least 5 cars from this dealership and have never had a bad experience. service we recieved at Carraige Kia. We have purchased at least 5 cars from this dealership and have never had a bad experience. More
by dh36902
Employees Worked With
Nick Walker
July 26, 2020
Excellent service team! Alex always keeps me informed and asks permission before completing any work that wasn't initially discussed. Gets me in and out in no time!! LOVE my Carriage Kia Team! asks permission before completing any work that wasn't initially discussed. Gets me in and out in no time!! LOVE my Carriage Kia Team! More
by KiaGuy18
Employees Worked With
Alex Cruz
July 20, 2020
They went above and beyond To get us the deal that we got on the car. They gave us top dollar for our trade as well They gave us top dollar for our trade as well on the car. They gave us top dollar for our trade as well They gave us top dollar for our trade as well More
by MAD4507
Employees Worked With
Oscar Razo, Chris Kuykendail, Bryan Seagraves
July 19, 2020
From the day I bought my car at this dealership I trusted that taking it back for monthly maintenance here was the wise choice as they would honestly do right by their loyal customers. After almost 9 years o that taking it back for monthly maintenance here was the wise choice as they would honestly do right by their loyal customers. After almost 9 years of my business they have recently disappointed me greatly in overcharging for servicing my vehicle for it's very first issue. I always choose Alex as rep and as always he was unbelievably nice. He’s the ONLY good thing about this interaction! As far as the actual dealership goes.....My check engine light came on so I had Kia run diagnostic (turns out they charge $112!!!!!). You can get a FREE diagnostic at Autozone! OR could buy a code reader for $45!!...then was advised that I needed parts for my car which cost over $300! At an auto parts store I can purchase them for exactly 1/2 that price! The supposed “manual labor” cost rounding the total cost $600! Highway robbery! After buying my parts at the auto store and then picking up my car I drove across the street and a family member put the parts in for me in no less than 3 minutes and said there was no way it should have been such a high cost! So disappointed as I hoped to continue taking my car there but never again. I will not continue to be swindled this way More
by hcp12702
Employees Worked With
Alex Cruz
July 19, 2020
The people at carriage treated us like we was family they was so nice Nick the one that help us he was so nice he show everything about our kiwi they was so nice Nick the one that help us he was so nice he show everything about our kiwi More
by ROBERTgsmith
Employees Worked With
Nick. I would give him a 10 plus, Gerardo Mondragon
July 18, 2020
Quick, efficient and personalized. In and out quickly and work completed correctly. Always a pleasure. The staff is great. Waiting was easy. Very clean waiting area. work completed correctly. Always a pleasure. The staff is great. Waiting was easy. Very clean waiting area. More
by SHILOHRILOH
Employees Worked With
Ashley Leblanc
July 18, 2020
Mario was awesome! He was very informative and helpful during our car buying process! I would highly recommend him to our family and friends for their car buying needs! :) during our car buying process! I would highly recommend him to our family and friends for their car buying needs! :) More
by Tilson.breanna
Employees Worked With
Mario Estrada
