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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

February 03, 2012

Drove out of my way to buy my second Kia at this same dealership. Kevin was patient and helpful and the team went out of their way to get the exact car with the features I wanted (thanks Brian)! Diane More

by e2val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nottingham Diane Adams Ryan Tapp
Feb 03, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this amazing review. We strive to provide every customer with excellent comprehensive service, so it is always great to hear from customers like you who think we have met our goal. Congratulations oh your new Soul and we look forward to working with you again in the future! Don't forget to find us on Facebook and Twitter for industry news and exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

February 02, 2012

Carriage Kia, Great Dealer. I was looking for a Kia Soul. Great selection to pick from. Courteous sales staff helped me find the right car for me. Purchase price made it a excellent buy. Overall a great purc More

by Alton Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Greg Simpson
Feb 02, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review. We are very happy that your experience with us was so positive, and that we were able to find you the Soul you were looking for at a price that fit your budget. Don't forget to find us on Facebook and Twitter for industry news and exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

February 02, 2012

This is the second vehicle we have purchased from this dealership. We were very pleased with our purchase the first time around and did not hesitate to go back. Kevin is the nicest, most helpful, not push More

by luckyinga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nottingham, Josh
Feb 02, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you reaching out to us with this positive review. We strive to provide low-pressure sales, quality customer service, and excellent vehicles to all of our customers, and we are so happy to hear that you believe we've done our jobs well! We look forward to working with you again in the future, so be sure to find us on Facebook and Twitter for industry news and service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

February 02, 2012

Excellent experience. My husband & I went to Carriage Kia on 1/30 just to test drive a Kia Sorento Ex. Even though the showroom was crazy busy, we were helped almost immediately by Mark Marek. More

by MarianneM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Marek, Stephanie Kroll
Feb 02, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your kind words. We are so happy to hear that Mark was able to help you out with the Sorento and provide you answers to your questions. The Sorento is an awesome vehicle, and we look forward to working with you and your vehicle again in the future! Don't forget to check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

February 01, 2012

Great experience with Carriage Kia! We started shopping for a Sorento about 8 months ago. We visited several other Kia dealerships, but were not impressed with the customer service or product knowledge. As More

by barbiekia1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Simpson, Shane Perkins, Jeremy Smith
Feb 01, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this great review. We strive to provide all of our customers with excellent customer service, so we're always happy to hear from customers that think we've done our job well. Kia Sorentos are awesome vehicles so congratulations on your purchase, and we look forward to working with you again in the future! Check us out on Facebook and Twitter for industry news and exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

February 01, 2012

This is my second Kia Soul I have bought from Carriage Kia. I love it! The whole experience, from sales to finance to finish, was great. I definitely recommend Carriage Kia to my friends and family. More

by lianicora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Feb 01, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you sharing your experience with us. We strive to provide all of our customers with exemplary customer service, so it is wonderful to hear such praise from a returning customer! If you haven't already, check us out on Facebook and Twitter for upcoming deals and exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

February 01, 2012

My husband and I purchased a new Kia Sorento. We had an excellent experience with the sales team, and I believe we were treated very fairly. Other dealerships overwhelmed us and we felt a lot of pressure; More

by rdthomas18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Shane, and Kevin
Feb 01, 2012 -

Jim Shorkey Kia Gainesville responded

We are so grateful to you for writing this awesome review. We strive to provide all our customers with low-pressure sales and outstanding customer service so it is great to hear that you think we've done our jobs well. We look forward to working with you again and congratulations on your new Sorento! Don't forget to find us on Twitter and Facebook for industry news and exclusive service deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 31, 2012

Mike listened to what we were looking for. He was very friendly and informative. Mike new the vehicle that would help our situation the best. I totally recommend Mike at Carriage Kia Gainesville, Ga. More

by david.krich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Paglianti
Jan 31, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your short and sweet review. Mike will be so happy to hear your kind words and to hear that he was able to get you in the vehicle that best suits your needs. Don't forget to check us out on Facebook and Twitter for service specials and industry news. Can't wait to work with you again! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 31, 2012

Very professional dealership, with friendly staff. We came in already basically knowing what we wanted, and Greg worked with us to get us into the car we really wanted. They were willing to put up with u More

by Darin Belsito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Simpson
Jan 31, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you writing this review Darin. Our goal is to have every customer leave the dealership feeling satisfied, appreciated, and happy so we love to hear reviews like this one. There are so many different options to choose from when purchasing a car, and we're pleased we were able to find you just what you wanted. Don't forget to check us out on Facebook and Twitter to receive exclusive service specials for your next visit! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

January 31, 2012

We came to Carriage on Friday, Jan. 20th just to look at new cars. We met Chris and he was very helpful with locating a Sorento for me according to my specifications. He actually (in the pouring down rain More

by LClemmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 31, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to post this awesome review. Chris is an asset to the Carriage Kia team, and we're so happy you were able to work with him. He will be very grateful for your praise. We're thrilled that we found you the vehicle you were looking for despite less than desirable weather conditions. Congratulations on your new Sorento, and we look forward to working with you again in the future. Be sure to follow us on Facebook and Twitter to catch up on industry news and receive exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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