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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

March 03, 2012

The entire buying process at Carriage Kia was GREAT. Tank was very personable and easy to work with. If you go to Carriage ask for Tank. Everyone else was great to work with and they have a tremendous follow More

by wingmanrides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tank Bostic
Mar 05, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate this awesome review. We love to hear from our loyal customers, and it is absolutely amazing that you have purchased 5 vehicles from us! We thank you for you continued business, and we look forward to working with you again in the future. Check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 03, 2012

We knew we wanted an Optima EX from the first time we drove one. Leonard and Orlando gave us a great price on the new car and a very satisfactory trade-in price for our old car. They were great to work More

by Kerry&Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Walker and Orlando Lara
Mar 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your kind words. We know how stressful it can be trying to get fair pricing on a vehicle, and we are thrilled to know Orlando and Leonard were able to provide you with financing you deserve. Congratulations on your new Optima, and we can't wait to work with you again in the future! Check us out on Facebook and Twitter for exclusive service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 03, 2012

Our visit to Carriage kia was the greatest experience. The sales people were friendly and very helpful. I would recomend this dealership to anyone looking for a new car. More

by karenkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael paglianti
Mar 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this short and sweet review. We believe customer service is of the utmost importance, and it is wonderful to hear that for you this came across. We look forward to working with you again in the future, so don't forget to find us on Facebook and Twitter to receive exclusive service specials and cool industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 03, 2012

I have given this Dealership this rating because at the onset of being notified that I was able to purchase a Kia the personnell intiated contact to alleviate any fears or question. Their willingness to re More

by Jesusbaby5853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando- Brian-Jeremy, Jeremy Smith
Mar 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to write this review. We strive to provide customers with excellent quality service, and we are so happy to hear that Bryan and Jeremy were able to meet your expectations. Check us out on Facebook and Twitter for exclusive service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 02, 2012

Carriage Kia is the third Kia dealership that I have dealt with in the Atlanta area, and our experience was superior. From Mike Paglianta, in sales with his excellent product knowledge to Josh Passmore More

by TheDogGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Paglianti, Josh Passmore, Chuck
Mar 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this wonderful review! Buying a new car can certainly be a trial, and we strive to provide our customers with the most efficient and friendly customer service we can. We are so happy to hear you are enjoying your Sorento, and we look forward to working with you again. If you haven't already, find us on Twitter and Facebook for exclusive service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 02, 2012

I was treated courteously, with respect for my time and my very specific needs. The floor manager, Chuck, was terrific and my salesperson, Leonard, was outstanding as well. Leonard did not make me feel p More

by jeanmcjax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard; Chuck; Josh
Mar 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for sharing your experience with us. Chuck and Leonard are assets to our team, and it is wonderful that they had the opportunity to work with you. Congratulations on your new vehicle, and we look forward to working with you again in the future! Check us out on Facebook and Twitter for exclusive service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 02, 2012

I was looking to trade in for a more fuel efficient car. Mike immediately greeted my daughter and me with a smile and made us feel welcome. He listened to us and made sure that he knew what our needs were. More

by Susanne Croft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paglianti
Mar 02, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this great review. Given the rising gas prices, it is no wonder that you would want a more fuel efficient car! Mike is a valued member of our team, and we are so happy he had the opportunity to work with you. Congratulations on your new vehicle, and we look forward to working with you again in the future! Don't forget to find us on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 01, 2012

When I drove up Michael came up to me and asked me if he could help me. I said I hope so but I'm not sure what my credit looks like anymore. So we went and ran some numbers and while the numbers were being More

by Bryan2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Spagliati, and Chuck
Mar 01, 2012 -

Jim Shorkey Kia Gainesville responded

Thanks for this great review! We are so happy to hear that your experience with us went so smoothly. Michael and Chuck are both assets to the Carriage Kia team and will be so happy to hear your kind words. Find us on Twitter and Facebook for exclusive sales specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 01, 2012

Our shopping experience at Carriage Kia was a pleasant one. The selection was good. The salesmen were knowledgeable. The purchasing process was as streamlined as is probably possible. More

by roadking2556
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard,Mike
March 01, 2012

This was a very smooth experience and the salesman did a very professional job. He was personable and informative. At first, the salesmen that tried to help us did not know the facts on financing terms ava More

by Van6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Paglianati
Mar 01, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to share your experience with us. We strive to provide our customers with excellent customer service, and we are so happy to hear that Michael was able to get you all the information you were looking for. We look forward to working with you again, so be sure to check us out on Facebook and Twitter for exclusive service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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