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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

March 07, 2012

From start to finish a 'no-pressure' afternoon that made our new car buying experience a dream-come-true. I would certainly recommend both of these patient and detail-oriented gentlemen when it comes time t More

by les.thornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford (Salesman) and Chuck Majolls (Financing)
Mar 08, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to write this review. We are so happy that we were able to provide you with a such an enjoyable car buying experience. Congratulations on your new Kia, and we look forward to seeing you when it is time for your next trade-in! In the meantime, check us out on Facebook and Twitter to get the scoop on exclusive service specials and upcoming deals. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 06, 2012

I was late at getting my optima serviced. Everyone was very patient and caring when I explained my husband's terminal condition and they all were so compassionate. After Ray passed in Feb 2012 I called More

by katcarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
miss adams, Diane Adams
Mar 07, 2012 -

Jim Shorkey Kia Gainesville responded

Let us begin by sending you and your loved ones our condolences. Our thoughts are with you. Thank you for taking the time to write this great review. We know how stressful it can be to get your car serviced, and it is wonderful to know that we were able to alleviate some of that stress for you. If you haven't already, check us out on Facebook and Twitter for exclusive service specials to use in the future. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 06, 2012

Thank you for a great experience. I enjoyed the experience very much. This dealership knows how to treat a car buyer. Everything is geared toward the satifaction of the customer and letting you m More

by scottdav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Mar 07, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share your experiences with us! We believe that no-pressure and friendly sales should be the standard at all dealerships, and we are happy to hear that we have done our part to change your expectations. We look forward to working with you again, and congratulations on your new vehicle purchase. Don't forget to find us on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 06, 2012

Quick and convenient service was received. It seemed as though I had only been there a few minutes when the rep told me my car was ready. More

by jtslocum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Mar 06, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for your kind words. We feel that expedient service is of the utmost importance because we know how inconvenient a trip to the dealer can be. We're happy to hear your vehicle is in good condition again, and we look forward to seeing you again in the future! Check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 06, 2012

I really was pleased with the dealership. They were very nice and easy to work with. The lady at the front desk was nice and very welcoming. We will gladly refer our family and friends to this dealership. T More

by kwest5500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 06, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for reaching out to us with this review. It is very important to us to provide our customers with a friendly experience at the dealership, and it is wonderful that you feel we've done our jobs well. Congratulations on your new Optima, and remember to check us out on Facebook and Twitter for exclusive service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 05, 2012

This is my second experience with Carriage Kia. I returned to Carriage Kia because my first experience went so well. The sales staff are very knowledgeable about the Kia products. The whole staff a More

by cheek2235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Seagraves
Mar 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this awesome review. We believe that friendly and knowledgeable customer service are of the utmost importance, and we are so happy to hear that you feel we've done our jobs well. If you haven't already, follow us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 05, 2012

Salesperson was not pushy. Worked with us on our trade-in. Gave us time alone to talk things over before making the deal. Didn't rush us to make a quick deal. Let us take our time and think think More

by 2plus3byrds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Paglianti
Mar 06, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review. We believe in providing our customers with friendly and low pressure sales, because we know what a big decision purchasing a car can be. We look forward to working with you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 05, 2012

The whole staff was very friendly and knowledegable. They made sure our whole family was comfortable during the process. They worked with us on price so we left with the car we liked. It was a great experice More

by jbhunt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for taking the time to share your experience with us. We know how unpleasant car shopping can be, and we are so happy to hear that you felt comfortable during your purchase experience. We hope to see you again in the future, so follow us on Facebook and Twitter to take advantage of exclusive service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 05, 2012

The dealership was very clean and professionally run, the employees were polite, helpful, and low pressure. The product is a good value and has improved its position in the market in recent years, competing More

by terryg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Seagraves
Mar 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this awesome review! Kias are excellent vehicles, and it is so exciting to watch the brand emerge into American markets. We are so happy to hear that you enjoyed your experience with us, and we look forward to working with you and your Kia again. Check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 04, 2012

We purchasee a 2012 Kia Optima. This was the easiest new car purchase we have ever had. This was a no-pressure environment that was very enjoyable. Plus , we got the car we wanted. Thank you More

by woodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard
Mar 05, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this succinct review! We feel it is of the utmost importance for our customers to enjoy no pressure sales and uniquely friendly customer service, and we are so happy to hear we were able to provide you with just that. Congratulations on your new Kia Optima, and we hope to see you again someday in the future. If you haven't already, find us on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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