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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

March 11, 2012

We did not intend to buy a car that day just looking at the Soul and was not pressured by Chris which we liked and he had us drive the car and we liked it and all the features, we then talked price and was More

by Jgov36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , Chris Stanford
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for reaching out to us with this review. We strive to provide all of our with excellent customer service, and we are so happy to hear you feel we've done our jobs well. If you haven't already, locate us on Facebook to take advantage of our exclusive service specials. Congratulations on your new vehicle, and we look forward to working with you again in the future! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 11, 2012

The staff is always extremely polite and helpful. Every visit to the service department has been a great experience. I would gladly recommend this dealership to my family and friends. More

by mamapro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bobersky
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you taking the time to write this review. We believe having a friendly staff and expedient service department are a top priority, so thank you for letting us know that it comes across in our service! Be sure to find us on Facebook and Twitter to take advantage of our exclusive service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 10, 2012

We had a great experience. Everyone was very helpful and friendly. We would recommend this dealership. Thank you for helping us and working with us to get a great vehicle at an affordable price. More

by benjmanpainter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this great review. We believe helpful and friendly customer service should be the standard in vehicle sales, and we are so happy that you feel we have done our jobs well. We are very pleased to know that we were able to find you a vehicle you love at a price you can afford. Check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 10, 2012

This was my first new car purchase experience. The staff at Carriage Kia were great. I would recommend carriage Kia to anyone looking for a new/ used car More

by KatieGrimsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Knottingham
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

Congratulations on your first car purchase Katie! We are so happy we were able to alleviate some of the stresses associated with a vehicle purchase. Don't forget to find us on Facebook and Twitter for exclusive monthly service specials. We look forward to working with you again! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 10, 2012

I have always had a great experience with them! Whether having an oil change, rotating tires, maintenance, they are the best! I know I can always trust them to take care of my needs. I bought my Optima he More

by tlfrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unable to remember.
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words! We believe comprehensive service is of the utmost importance, and it is wonderful to know that you so enjoy your experiences with us both in our sales and service departments. Don't forget to find us on Facebook and Twitter to take advantage of exclusive service specials in the future. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 10, 2012

We have had our Sorento for about a year and a half now, and we have found that, even though there is a Kia dealer much closer to our house, we keep going back to Carriage Kia in Gainesville because of thei More

by MimiLinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Greg
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

We really appreciate you sharing your experiences with us through this review. It is so wonderful to hear from a returning customer, and we appreciate your loyalty to the dealership. We look forward to working with you again, so don't forget to find us on Facebook and Twitter for exclusive service specials and the latest industry news! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 10, 2012

We had an overall great experience at Carriage Kia and absolutely love our new optima. There was no need to shop anywhere other than Carriage Kia. More

by Vstephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nottingham, Savannah Bailey
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this short and sweet review. We are so happy to hear we were able to make your car buying experience such a breeze. Congratulations on your new Optima, and we look forward to working with you again! Don't miss out on our exclusive service specials by finding us on Facebook and Twitter today. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 10, 2012

A very friendly staff with exceptional knowledge of their products and service. They were willing to work with me on price and service. I recommend this service dept and dealership to anyone. More

by Kellbell26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will bobersky
Mar 12, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for your kind words! We believe in providing each and every one of our customers with a uniquely friendly car buying experience, and we are so happy to hear that that came across! Check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 09, 2012

The Service Personal were very nice and the work was done correctly and timely.While I was there a man and I take about the Auto He and I had Nothing negative to say about our Kia Serrenos. More

by Richard Seay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 09, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate your kind review, Richard. We strive to provide our customers with quick and efficient service and it is always encouraging to know when we have achieved this! Check us out on Facebook and Twitter for monthly specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 09, 2012

This has been a pleasant experience each and every time I have gone here! The response time is fast and everyone I have dealt with is pleasant. Even those who are not directly taking care of you are friendl More

by MLL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Mar 09, 2012 -

Jim Shorkey Kia Gainesville responded

We would like to thank you for taking the time to let us know how we're doing. It's great to know that our team provided you with the best possible experience. We look forward to seeing you in the future and thank you again for choosing Carriage Kia! Take advantage of our monthly specials by following us on Twitter and liking us on Facebook. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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