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Jim Shorkey Kia Gainesville
Gainesville, GA
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
March 15, 2012
We were met on the outside of the building and welcomed immediately.Mike offered to drive us arround to look at the cars we were interested in. We test drove one, all the while Mike was telling us the feat immediately.Mike offered to drive us arround to look at the cars we were interested in. We test drove one, all the while Mike was telling us the features on the car. He was very informed, and answered all questions. The sales manager came by to talk to us, and the deal was finished in a timely manner. We were pleased with the way the deal was closed and it did not take our entire day to close the deal! We were offered coffee, popcorn and water while we were there. It was certainly a good experience for us. More
by willard burke
Employees Worked With
Mike
March 15, 2012
Went to have my Kia serviced. Everything was great. Everyone in the Service Department was friendly. Car was ready when they said. Will be back with my other Kia when it is due for service. Everyone in the Service Department was friendly. Car was ready when they said. Will be back with my other Kia when it is due for service. More
by sczerges
Employees Worked With
Service Department
March 15, 2012
I am always pleased to do business with Kia at Browns Bridge. I was running late and they still got me out early! I also am thankful for the wi-fi and clean enviroment. Yay Kia! Thanks, Megan Thoroman Bridge. I was running late and they still got me out early! I also am thankful for the wi-fi and clean enviroment. Yay Kia! Thanks, Megan Thoroman Realtor Keller Williams Lanier Partners More
by meganthoroman
Employees Worked With
I am not sure
March 14, 2012
I recently purchased a Kia Forte from Carriage Kia and I couldn't be more pleased. Especially with this being my first time buying a car, Chris and the staff were very understanding and helpful throughout t couldn't be more pleased. Especially with this being my first time buying a car, Chris and the staff were very understanding and helpful throughout the entire process. (Not to mention we found out we had mutual friends - nothing like dealing with a local boy.) Whenever I had questions about the specifics of the agreement or options like the Gap Insurance the staff was more than happy to explain them until they were sure I understood. Even weeks after the purchase I continued receiving calls, ensuring that I was pleased with my car. In all I was very pleased with my time spent at Carriage and I am confident that should I ever call on them in the future my needs will be addressed expediently. More
by Haley M.
Employees Worked With
Chris Stanford, Chris Stanford
March 14, 2012
I was experiencing problems with my car not going in park and the sensors coming on. My husband called and Kia was able to get my car in that day and said it would only take about 30 minutes. When I got ther and the sensors coming on. My husband called and Kia was able to get my car in that day and said it would only take about 30 minutes. When I got there, they also said they would fix a current recall if I wanted them to. I agreed and it did not take over 45 minutes for the whole process. It was very fast and efficient. More
by jhes7591
Employees Worked With
Service Department
March 13, 2012
I have 2 KIA's: '07 Sportage, '12 Sorento, have had both in for scheduled maintenance and been very pleased with the overall dealership experience. in for scheduled maintenance and been very pleased with the overall dealership experience. More
by jobobcoffman
Employees Worked With
service writers
March 13, 2012
My name is Angie this was my very first brand new car experiance everyone at carriage kia were very helpful and very patient with me I had a great time there and would recommend carriage kia to any one w experiance everyone at carriage kia were very helpful and very patient with me I had a great time there and would recommend carriage kia to any one who is looking for a new car with great miliage and very dependable and a wonderful warranty More
by angieallie
Employees Worked With
tim ingle
March 13, 2012
Fast point inspection and oil change. No hassle, in and out quick!! Friendly staff and nice waiting area with wifi!! It was easy to make appointment over phone and there was no wait to get serviced out quick!! Friendly staff and nice waiting area with wifi!! It was easy to make appointment over phone and there was no wait to get serviced More
by KatieGrimsley
Employees Worked With
Service department
March 12, 2012
We went in to test drive a Rio5 and they did not let me. They pushed the Forte on us. Then when I wanted to walk away he made me feel stupid for being frugal. Then he did not give me my drivers license ba They pushed the Forte on us. Then when I wanted to walk away he made me feel stupid for being frugal. Then he did not give me my drivers license back and only when I woke up at 2:30am did I realize it was missing. After phoning back he said he gave it back to me, but they found it. He did not realize he was pushing the deal on me which is crazy he wanted to deal closed that night no matter the cost to me. And freaked out when I said I would come back to the next day. Then he said he would organize insurance and when I later checked with my insurance company there was not insurance. Bad, bad, bad in every aspect. Update: After being contacted by their customer support department I got an apology from the salesman. They definitely mad an effort to try and repair the situation. I also discovered that a car salesman cannot get you insurance you have to do it. You also have only 72 buss hours after the sales to get insurance I was not told this. I have since got insurance. More
by antondeg
Employees Worked With
2
March 12, 2012
Everything worked beautifully. In and out very quickly Everything worked beautifully. In and out very quickly with mass efficiently. I would recommend them to all my friends and relatives. Could h Everything worked beautifully. In and out very quickly with mass efficiently. I would recommend them to all my friends and relatives. Could have not been better. Thank you. More
by lchuffman
Employees Worked With
2
