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Jim Shorkey Kia Gainesville

Gainesville, GA

3.9
1,880 Reviews
What's a great day for us? A great day for us means you had a great experience with us. If you leave any of our Jim Shorkey dealerships happier than when you came, then we've done our job. Our goal is to make every customer feel like the only customer in the world. Through our award-winning customer service, flawless and convenient auto repair, and accommodating financial services, we aim to make every day a great day for you at Jim Shorkey Gainesville Kia.
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2815 Browns Bridge Rd

Gainesville, GA

30504

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Showing 1,880 reviews

March 19, 2012

Carriage Kia was friendly from the start, never pushy, and allowed us to look at any and all vehicles that we requested. The salesman provided answers to our questions and worked hard to get us a price an More

by pkingry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Seiter
Mar 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for this positive review. We strive to provide our customers with exemplary service, and it is so wonderful to hear that you feel we are doing our jobs well. We look forward to working with you again so be sure to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 19, 2012

I wasn't in the market for a new car. In fact, had my car not been totalled in an accident on Feb 26, I would have never even known a Kia. We were looking for a used car, as we always went that route, a More

by tjdekle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2012 -

Jim Shorkey Kia Gainesville responded

Let us begin by saying that we are sorry to hear about your car accident. We know how traumatic an event that can be. Thank you for taking the time to write this wonderful review. We are so happy to hear that we were able to find you a vehicle that suits your needs and your budget. Be sure to check us out on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 19, 2012

I was very impressed with my service visit. From the begining of the appointment the staff was very knowledgeable, and honest, and upfront. The wait was not as long as I was told, which is a great feel More

by kmorrison1282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for writing this awesome review. We strive to provide all of our customers with a uniquely friendly and efficient experience at our service department, and it is wonderful to hear that you feel we've met our goals. Don't forget to find us on Facebook and Twitter for service specials to use at your next visit! Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 19, 2012

Easy to get a convenient, quick appointment. The entire staff, both sales and service, is friendly and committed to satisfying the customer. Dealership has a relaxed atmosphere. More

by luckyingaandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for taking the time to write this review. We strive to provide all of our customers with exceptional customer service, and we are so happy to hear you feel we've done our jobs well. We look forward to working with you again in the future, so don't forget to find us on Facebook and Twitter for exclusive monthly service specials. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 19, 2012

I have had my new SUV for 3 months now and Carriage Kia I have had my new SUV for 3 months now and Carriage Kia has been GREAT! They called me for my 1 month check up on the car. Now I just had my first fr More

by Amerein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 20, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for writing the awesome follow up review! We feel that our duties to our customers do not end at the close of a sale, but continue throughout the life of the vehicle and even longer! We look forward to working with you again in the future so don't forget to check us out on Facebook and Twitter for exclusive industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 17, 2012

This is my second purchase from Carriage Kia, the first went so well I decided that I would give them a second chance and as long as I get service like that I will continue to use them and refer others. More

by hewell1950
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
March 17, 2012

Oil change and tire. Quick and nice. I randomly chose a person. I don't know the guys name but he's always in service department. More

by Trentgalloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Seiter
Mar 19, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for sharing this short and sweet review with us. We believe that having a strong service department is crucial to our dealership's success, and we are so happy to hear that you feel we've done our jobs well. Don't forget to check us out on Facebook and Twitter for exclusive monthly service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 16, 2012

My experience with Carriage Kia was great! My husband and I stopped on the way for a weekend get away just for me to get the feel of a car. My salesman, Dustin Seagraves, was not pushy, he was very knowledg More

by atins001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Adams, Jeremy Smith
Mar 16, 2012 -

Jim Shorkey Kia Gainesville responded

We appreciate your positive review! Dustin is an asset to our sales team, and we are so happy to hear that he had the opportunity to work with you. He will be so happy to hear your kind words. Congratulations on your new vehicle, and be sure to check us out on Facebook and Twitter for service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 16, 2012

I received excellent service when I went to Carriage Kia. Josh did a great job at explaining all the features the car entailed. He was able to answer all of my many questions. Josh even followed up with me a More

by tgagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you for this awesome review. We pride ourselves on providing all of customers with a uniquely personable dealership experience, and we are so happy to hear that came across. Josh is a valued member of the Carriage Kia team, and he will be so happy to hear your kind words. If you haven't already, check us out on Facebook and Twitter for the latest service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

March 15, 2012

My experience with buying a 2012 Kia Optima at Carriage Kia was a very pleasant one. The people there were very friendly, helpful, respectful, and I feel like I got a great deal on the car. I love my new More

by georgiaheather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 16, 2012 -

Jim Shorkey Kia Gainesville responded

Thank you so much for reaching out to us with this review. We strive to provide all of our customers with exemplary customer service, and we are so happy to hear that we were able to provide you with just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com

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