Jim Shorkey Kia Gainesville

We have bought several Kia’s starting when Carriage Kia a the last being a 23 Stinger GT 2 with the 10 year service plan. Since Mike has left from the dealership there has been 2 general managers and we have the last being a 23 Stinger GT 2 with the 10 year service plan. Since Mike has left from the dealership there has been 2 general managers and we have been having an issue getting the dark chrome trim replaced due to the trim fading and turning white. I have carried the car to the service department 3 times. The first time a young lady took photos of the issue then a month later I carried it back and a service rep.names PJ told me that there was not such thing a a ten year bumped to bumper 10 year service plan and while doing so he was a smart xxx and very disrespectful to me and my wife. So another 3 weeks later I carried it to the temp dealership and explained the issue to the second new general manager and we went to the service department and discussed this issue for the third time with the new service manager and we were assured that the problem would be taken care of promptly. Now another 3 to 4 weeks later and still no resolution. This problem with the chrome is a known issue to Kia.Rest assured that we will not due business with the Shorkey family dealer ships any longer. This issue would have been taken care of long ago if Mike was still the GM and we will do business with Mike regardless of who he works for, so I hope that he find a company who appreciates him as much as him former customers. I will be posting this to social media because we have been ignored we feel and this problem should have already been resolved. Ok family and friends will only recommend doing business with Mike regardless of where he’s at More

Well here we go again. Been trying to get an appointment for the 3rd time yaking my car back here. Last 3 weeks keep saying they have no loaners. How many of these cars the Been trying to get an appointment for the 3rd time yaking my car back here. Last 3 weeks keep saying they have no loaners. How many of these cars they sell are they having to fix to not have a loaner for 3 weeks. I.think they are trying to wait til my warranty runs out. We'll they sent me an email wanting to hear about my bad experience there and installed them and yes you guessed it. No response. I've already turned them in to the better business buearu and they want me to do an interview with the news.im tired of this crap. All I want is my car fixed and they would never see me again because I would never buy another car here. They saidnthey inspected it and drove it. It is a funny thing to me he didn't feel the tranmission slipping because I get in it and ever day within 5 mins it's jumping and hopping. And I'm fixing to put the 3rd quart of oil in it and haven't been driving it a month. I guess I'm going to have to get a lawyer. This is ridiculous. Stay away from this place. Rip off. More

Don't buy a car from this dealership. They do not honor commitments. The Sales Manager Ronnie Pratt does not return calls or show up when he said he would. I would not trust or recommend They do not honor commitments. The Sales Manager Ronnie Pratt does not return calls or show up when he said he would. I would not trust or recommend them to anyone.They do not operate on the up and up. They are not people who honor their commitments. More

Saw a car online posted for x amount, negotiated a price and had a scheduled pickup day. Noticed they changed the price online $500 less, asked about renegotiating with the new price. Dealership said it has and had a scheduled pickup day. Noticed they changed the price online $500 less, asked about renegotiating with the new price. Dealership said it has been pulled for repairs a new grill and bumper. CarFax shows no damage history. Talk to them via email and they told me the car was available today for pickup of course I used a different name. This dealership lies to try and increase their profit. I wonder how the Jim Shorkey family would feel, knowing one of their 15 locations was doing this to customers. I guess they're 97 million in Revenue last year makes lying to people okay. Do not buy anything from this dealership! By law in the state of Georgia nothing can be added to the online posted price other than governmental fees. This dealership charges $800 documentation fee, $200 electronic title fee, a $18 title fee, etc. Do your homework before ever buying a car. But do not ever buy one from a Jim Shorkey dealership. I have email proof. More

I knew the car I wanted and shopped for the best deal. No one in Nashville market was competitive. Shorkey made an offer, I accepted, they had the paperwork ready, I went down, paid for the car and drove No one in Nashville market was competitive. Shorkey made an offer, I accepted, they had the paperwork ready, I went down, paid for the car and drove home. Easy, friendly dealership. More

The sales department was very nice especially our salesman Jr he was awesome and very knowledgeable salesman Jr he was awesome and very knowledgeable More

Great experience purchasing my new Hybrid Sorento. Yeng in sales was patient, helpful and assisted in everyway possible. Shout out to Chris Jorday in Finance as he is fabulous to work with. This te Yeng in sales was patient, helpful and assisted in everyway possible. Shout out to Chris Jorday in Finance as he is fabulous to work with. This team was kind, very helpful, and we had a few good laughs along the way! Thank you both for your professionalism and all around easy going style! More

Unfortanetly we could not make a deal but the dealership was friendly and helpful. I would defiantly stop in again. was friendly and helpful. I would defiantly stop in again. More

The team was kind and so very helpful, went above and beyond helpful for me. beyond helpful for me. More