Jim Shorkey Ford

O M G Mrs Shirley thank you I'm the bigest pain when spending my hard earned money and I put all of your crew thru the wringer and they did a awsum job I wi Mrs Shirley thank you I'm the bigest pain when spending my hard earned money and I put all of your crew thru the wringer and they did a awsum job I will see u next time and be ready for Blaise More

Great service for an out of town customer! I found a 2014 Mini Countryman online and was interested, but I live in Cleveland (2.5 hours away). I emailed the dealership who immediately responded I found a 2014 Mini Countryman online and was interested, but I live in Cleveland (2.5 hours away). I emailed the dealership who immediately responded back to me. I told them my concerns- buying a car from out of state, not being able to test drive it, having the old cliche happen "Oh man, we just sold that car!". Adding to my anxiety over the issue, my wife would be the one driving out to pick up the car. None of my concerns had merit. The dealership was a pleasure to work with. First up- Paula called and walked me through the preliminaries- bang up job without being overly pushy. Lou was the next person I dealt with- friendly and accommodating (went through the effort of sending me a bunch of additional pics of the vehicle to make me more confident in the vehicle) and working with me to hold the vehicle so the 2.5 drive wouldn't be a waste.When my wife finally made the trip out there, she was treated with courtesy and respect by all she dealt with, specifically Isaac but also Lou. The car was exactly as advertised (arguably better since the original pictures the dealership posted didn't do it justice) and we purchased the vehicle. One specific thing I want to mention is that they took care of the little things that can make or break an experience. Example- they knew my wife had a long drive so rather than give her the customary 1/2 tank of gas, they filled the tank all of the way up so she wouldn't have to stop on the way home. They also made sure to send her out the door with a bottle of water for the long drive. All in all just a great experience! More

New vehicle purchase My husband and I are very satisfied with the excellent experience we had at Jim Shorkey Ford. Our salesperson, Chris Connor was very personable, know My husband and I are very satisfied with the excellent experience we had at Jim Shorkey Ford. Our salesperson, Chris Connor was very personable, knowledgeable and so easy to deal with. The whole staff was great as well. We love our new Explorer. More

Great Place! Bought my first car off a dealership lot a few weeks ago and was pleased with my experience! Keith Bennett was great to work with and was super pacien Bought my first car off a dealership lot a few weeks ago and was pleased with my experience! Keith Bennett was great to work with and was super pacient! I'm hoping all experiencs in the future go as well. Thank you so much! More

Great Experience! David Hurray was great to deal with and did not place any pressure on me to buy. Went of of his way to make sure all my questions were addressed. Foll David Hurray was great to deal with and did not place any pressure on me to buy. Went of of his way to make sure all my questions were addressed. Followed up next next day with a voice mail and text to make sure I was satisfied. More

joe sold Jim and me vehicles I gave a great rating to joe. He was very helpful and made sure we were satisfied with our purchases. Thank you. He even called the next day to see if I gave a great rating to joe. He was very helpful and made sure we were satisfied with our purchases. Thank you. He even called the next day to see if there were any questions More

Great Place to purchase a car The staff was incredibly friendly and worked hard to get me the exact car I wanted for an unbeatable price. They took the time to make sure it was eve The staff was incredibly friendly and worked hard to get me the exact car I wanted for an unbeatable price. They took the time to make sure it was everything I wanted. If you are looking to go somewhere to get a car, they will work with you. Especially if you are unsure of anything. They will take the time to make sure you know everything you would need to know. More