Jim Shorkey Chrysler Dodge Jeep Ram

Very pleasant, very knowledgeable I must say that I am very pleased with used 2014 Kia Sorento Jacqueline McDade was very knowledgeable and helpful and answer all of my questions if sh I must say that I am very pleased with used 2014 Kia Sorento Jacqueline McDade was very knowledgeable and helpful and answer all of my questions if she did not know she found out I know my love was hard to finance but she was able to get the job done I know where to go for my next vehicle More

Worst Customer Service I've ever experienced! Worst dealership for customer service. Bought a brand new truck, broke down twice within 4,000 miles. Didn't get a response from anyone until a Bett Worst dealership for customer service. Bought a brand new truck, broke down twice within 4,000 miles. Didn't get a response from anyone until a Better Business complaint was filed. Jim Shorkey promised a $500 gift card for parts/service & when I tried to contact him to use it, he would not return my phone call. Stay away!! More

No negotiation in overpriced used car We 1st looked to purchase a new car under lease- a Dart that had been on the lot for months. Was told that "Buy" was currently less expensive than "Le We 1st looked to purchase a new car under lease- a Dart that had been on the lot for months. Was told that "Buy" was currently less expensive than "Lease" and the paperwork to show lease payment was too time consuming. ( Previous day we looked at a Ford model car from the same dealership's Ford location- in which they provided both Buy and Lease payment options in minutes- lease being less). Since a new car Buy was out of our price range, we then looked at 2-3 yr old cars instead. Salesman found a 2012 Avenger that we researched (Web via phone) as a "Fair Buy" and had been on the lot for 2 months. Ran out of time & said would return next morning to test drive. Car was sold overnight. Then looked at a similar Avenger (2011, higher mileage, more options- higher price) Researched and showed salesman that it was overpriced by $700 and on the lot even longer. He called the Manager: he didn't even offer to negotiate, stating is was a good price as is. Before leaving, he looked for another car to fit our price range- which of course the 2 found were not anywhere near our type/model selections- a subcompact and a Jeep. Too bad- they could have had a sale if they would have negotiated a little, or even shown the costing on the car to justify the price. We purchased a 2013 Avenger for same money as the sold 2012 at another dealership the same day. Do your research up front on price/value and don't expect any negotiation if you shop there for a used car. More

All around terrible Our experience started out good it seemed like they really cared and wanted us to get into a good car, but after we bought our car they have ignored u Our experience started out good it seemed like they really cared and wanted us to get into a good car, but after we bought our car they have ignored us ever since. The car came without an owners manual and no one would get us one after calling our dealer and the dealership. They never gave us the spare tire they promised us, this place is terrible do not spend your hard working money here. They treat you like an inconvenience! I will never buy a car here again nor will I recommend I wish I would of read the reviews! More

This place is a JOKE Brought my Jeep in because it's was not starting occasionally, they said nothing was wrong with it. Told them I had a noise coming from my tire.. Repl Brought my Jeep in because it's was not starting occasionally, they said nothing was wrong with it. Told them I had a noise coming from my tire.. Replaced parts I didn't need . Left dealership with same noise. If they test drove it they would of seen it wasn't fixed. Took it to my mechanic and said parts put in were defective. Now I'm back a week later to have it corrected and same run around. Worse place I ever dealt with. More

Horrible My fiancé and I chose to buy new vehicle, we look at a car we liked it we wanted it. I asked to have a car in black they brought out a different car t My fiancé and I chose to buy new vehicle, we look at a car we liked it we wanted it. I asked to have a car in black they brought out a different car told me it was exactly the same car except for the computer screen was smaller. We went ahead we purchased the car once home I realized the screen was not just smaller but it was lacking a lot of features that the other car had.we called many times and did not get a return call finally we put a call into Mr. Shorkey himself and he returned the call. We offered to pay for a GPS to be put in the car he looked into it said it cannot be done you bought it you're stuck with it or trade it in and lose $4000 on it because it is now a used car or keep it. My car was not detailed when we left, it was late. Nobody ever called back to have my car detailed it has surface scratches that need buffed out the stickers are from January I bought my car in April. We have several more phone calls and about getting it detailed and we are once again being told all cars are detailed before they leave.. Dealerships are in business because of people like us. Please do your research on any vehicle that you want before you buy.. You cannot rely on a salesman to be honest! They just want the sale! Good luck! More

happy as ever with my first new car! Went to Jim Shorkey just to look! Left the dealership that night with my first new car! My salesman Robert Walker was THE BEST! My time at the dealers Went to Jim Shorkey just to look! Left the dealership that night with my first new car! My salesman Robert Walker was THE BEST! My time at the dealership was like I've known him for years! I've dealt with plenty of car salesmen, Robert was BY FAR THE BEST!! When you go to Jim Shorkey trust me and ask for Robert Walker!! More