Jim Shorkey Chrysler Dodge Jeep Ram

This is my first ever online review and If I can save just one person the trouble of getting screwed over by This place it will be worth it to me. At first when you walk into this place everybody is very just one person the trouble of getting screwed over by This place it will be worth it to me. At first when you walk into this place everybody is very nice and welcoming. They want you to have that warm comfortable feeling while they screw you over. I have had bad experiences with this place in the past but that was many years ago. I was hoping maybe things have changed and they offered me a fair price on my 2022 Ram 2500 trade. Plus my sales person Tammy seemed so nice so I’d give it a shot. I downsized to a 2022 Honda Accord. Tammy lied to my face while I was signing the papers to close the deal I noticed the price was about $500 higher than we agreed on so I asked Tammy why. She told me because the estimated payoff on my truck will probably be higher than the actual payoff and I’ll receive money back. That turned out to not be true. I actually had to pay the bank another $100 because Shorkey was short on the payoff. ( this was a Saturday and my credit union was closed. Could not get a 10 day payoff) Then on the ride home I notice a thumping noise in the front of the vehicle. I then realized while looking at the car I didn’t check the tires. Big mistake!! The tires were worn especially the front ones which is the cause for the thumping noise. To wrap this up. My calls were ignored for days. Then I played phone tag with 2 managers and Tammy. Tammy dropped the ball and could have helped and she or they could have did the right thing and had new, safer tires put on the car that I over paid for to begin with. The atmosphere also changed to the negative side after I refused the extended warranty. Please anyone that reads this whole thing. Save yourself money and Get a better vehicle for less money somewhere else. Only reason I didn’t was because Shorkey offered $2k more for my truck. It cost me more in the end and now I have to purchase new tires. The wiper blades should have been replaced too Update. 12/27/2022 Another manager or employee Ryan called me today. Wanted to dispute my Review. Tried to say I refused to bring my car in to be looked at and said my other statements are not true. I called his bluff and Within 30 minutes at was at the dealership. I was hoping it was time that Shorkey was going to make things right and take care of the tires. All I did was waste time that I didn’t have. All they did was say the tires are above 2/32 which is the requirement for inspection. As a certified state inspector myself I know this. That is not the issue. The issue is the front tire wear is “feather edged” or ”Chopped” and and you can hear and feel it while driving. This dealership is a disgrace and Please if you buy a used car go over the entire vehicle. If you don’t know anything about cars take someone that does. Ask them to put it on a vehicle hoist so you can see everything and don’t get ripped off. And don’t sign anything unless it’s exactly what you agreed upon. This place is Trash. Always was and unfortunately probably always will be. More

purchased a certified used 2018 Dodge Grand Caravan for my business. Had to bring it in for service 74 days later due to how poorly it was driving. Service team told me that it had broken motor mounts an my business. Had to bring it in for service 74 days later due to how poorly it was driving. Service team told me that it had broken motor mounts and could use some other servicing to help it run better, which they could do for about $3,000. They made no effort to help since the van had just passed the 3,000 mile warranty. Very dissapointed. More

Bought a ram for my son and purchased the best extended warranty but that's not what they purchased for me I had a repair done that I paid for , I got the BBB involved and Jim Shirley finally they messed u warranty but that's not what they purchased for me I had a repair done that I paid for , I got the BBB involved and Jim Shirley finally they messed up on the warranty and agreed to pay for repair I gave Matt duck the manager the invoice and bf een 3 weeks and still no check glad I have all the paperwork,guess I have to take them to court on this issue so watch what you do with them, even the salesman Mike malarkey told them he sold me top of the line warranty can't believe how bad and sneaky they are , had a suv from wright automotive and they were fantastic covering their warranty probably going there next time More

My experience with this dealership and my salesman Sean was nothing but positive!! Everyone that had anything to do with my process was so nice. I highly recommend Sean at Jim Shorkey-N Huntingdon . Thank was nothing but positive!! Everyone that had anything to do with my process was so nice. I highly recommend Sean at Jim Shorkey-N Huntingdon . Thank you again everyone!! More

I had bought a warranty, put $500 down. I had given all the info that I needed to give to a girl name Ashley from financial at Jim Shorkey‘s jeep dealership back in March. She told me that I had given all the info that I needed to give to a girl name Ashley from financial at Jim Shorkey‘s jeep dealership back in March. She told me that all I had to do was just wait and they’ll let me know when I would start paying my bill monthly . She did tell me, I’ll have to wait a while to hear from them. So a month went by already and still heard nothing from them. I called and had left a message. Awhile goes by and I call again a leave another message. Meanwhile I’m thinking what is going on? I’m telling my boss the whole thing and she said we’ll they gotta get ahold of you sometime to pay the bill? I said I guess? I just thought it was strange and strange I got no call back? So I called again two times and left a message. Two months have gone past and I had called a few more times and had left messages but no response? Hear nothing from whoever I’m supposed to be paying my warranty bill too? Any ways I finally did get through and A short tells me I’m to call this company and talk to them to find out what’s going on? I called and they told me they had cancelled my warranty and I asked why and they said I wasn’t paying my bill? So they wouldn’t budge so I called Ashley back and again I lucked out cause she answered the phone I told her what they said so she said she would talk to them and see. I waited awhile to hear from her but she did call me to tell me they had sent me my bill to my house which I had never seen this bill, never got sn email or a call from them. She told me they had the wrong phone number by one number and my email they had it wrong and that was three letters wrong. So I told her I’ll call them back. So I did. To make the Story short ,the guy name Jeff told me they’ve left messages to my voicemail after that, I told him but yes, to the wrong number, and he said we’ll we left messages so it’s not my problem. I called Ashley back to tell her what this Jeff said from that company and she said she’d call and fix it. So I waited and I waited for freakin a week to hear from her cause again I had to leave messages behind with no call backs. Not to mention when I should have that I had left a message to one manager named Mark who never called me back and tried to get someone higher to speak with but the receptionist seemed to be keeping me from doing this cause she didn’t know who were the managers or general manager and was always telling me they were on vacation? Yet any place like this would have to have someone be taking their place while the other is on vacation, you would think? So anyways Ashley from financial tells me ,that they cancelled my warranty and that their dealership had to pay them for what I owed and that was that and that I could start a new application for a new warranty and my $500 I put down back in March they kept it. She then stated that the dealership would give me a discount when I apply for a new warranty? I’m thinking are you kidding me? I literally got ripped off. I called that company back about my money and the employee that answered my last and very last phone call literally told me that they are a company that just takes payments and that if I have or had issue about my billing? That it’s the dealership I m supposed to talk yo not them? I’m like oh my god, this whole time it was the dealership that screwed mr over and Ashley lied to me all this time about fixing the problem when it was the dealerships fault? Don’t buy warranty from this dealership they are a god dam rip off and I wished I’d never bought a car from this place owner of this dealership by Jim Shorkey. More

I worked Alfred Collymore buying my new Grand Cherokee Trialhawk. Alfred walked me through the process step by step. Also got me a better rate than my credit as he said he would. I would recommend anyone Trialhawk. Alfred walked me through the process step by step. Also got me a better rate than my credit as he said he would. I would recommend anyone come to see Alfred directly. More

I worked with Alfred Collymore the sales manager and Thin Betz. They got me exactly what I wanted. I will be back for my next vehicle. Highly recommend Alfred is straight forward and honest. Betz. They got me exactly what I wanted. I will be back for my next vehicle. Highly recommend Alfred is straight forward and honest. More

Hands down the best service! !! Highly recommend! They will have what you need and more! !! Highly recommend! They will have what you need and more! More

My dad purchased a vehicle from the sales manager Alfred Collymore. He brought me in to purchase my first vehicle today and he got me done by myself. I’m super excited and it was a great experience. Zack Zu Collymore. He brought me in to purchase my first vehicle today and he got me done by myself. I’m super excited and it was a great experience. Zack Zummo was my sales person. Thanks guys!! More