Jim Shorkey Chrysler Dodge Jeep Ram

Lied to Our Faces Craig straight up lied to my fiancée and me during the purchase of our vehicle in July. Not only did he lie, but the finance department neglected to s Craig straight up lied to my fiancée and me during the purchase of our vehicle in July. Not only did he lie, but the finance department neglected to send my paperwork causing me not to have a secured loan for almost 30 days after the initial purchase. I almost had a repo order put out on the vehicle before I could even make the first payment. This is just the tip of the iceberg when it comes to dealing with this dealership. All attempts to work with the dealership were met with resistance or them flat out ignoring me. I called the finance department for a week straight trying to get Kristie on the phone, but I could never get a call back. They are quick to call when they need something from you, like when they screw up your sales paperwork and need you to come in and sign again, but as soon as the deal closes, you are dead to them. Promises to "make it right" go unheeded. I was hopeful Sean Rattigan would handle the issue, but it's been well over a month since he personally started dealing with the issue, so it appears my only course of action is to get the State Attorney General involved. Jeep was receptive and sympathetic to the issue, but has no control over dealership disputes. I am very loyal to the Jeep brand, it's just a shame my neighborhood Jeep dealership is such a shame and continues to employ the Matt Kramers, Pete Paynes, and Craig Stephans of the world. My salesman, Jason, was very friendly and I have no complaints with him. More

Nah! Not for me. Not a good experience and lied to. Low balled on my trade and then offered 2 used vehicles with more miles then my trade. Left there insulted, with no Not a good experience and lied to. Low balled on my trade and then offered 2 used vehicles with more miles then my trade. Left there insulted, with no intention of ever returning, and definitely plan on spreading the word.Typical place that strings you along for hours, and throws a lower xxxxty deal, every time you ask for your keys. Brings out the xxxxxx manager who sounds like a crook in the first thirty seconds. More

Shorkey made it easy Jeff the salesman and Craig the manager made it a pleasant experience to get me into a new vehicle. They asked questions to see what I was looking for Jeff the salesman and Craig the manager made it a pleasant experience to get me into a new vehicle. They asked questions to see what I was looking for, not try to direct me into something they wanted to sell me. They made the whole process easy. Thanks guys More

Chevy Camero Thank you Dan Best for all your help making my first car purchase go so smooth. Also thanks for helping me find the car of my dreams. Thank you Dan Best for all your help making my first car purchase go so smooth. Also thanks for helping me find the car of my dreams. More

Great Car buying experience from Craig George My sales person Craig George worked very hard in getting me the exact vehicle that fit my wants and needs. He took the stress out the car buying expe My sales person Craig George worked very hard in getting me the exact vehicle that fit my wants and needs. He took the stress out the car buying experience. Jim Shorkey was extremely good on my trade in value and fairly discounted the new car price This is my first experience of buying at Jim Shorkry and I would not hesitate to do it again or to make the recombination to other friends and family. More

Great Experience! We went to the dealership looking for a 2016 Grand Cherokee Limited in Maximum Steel. Unfortunately they did not have everything in stock what I was We went to the dealership looking for a 2016 Grand Cherokee Limited in Maximum Steel. Unfortunately they did not have everything in stock what I was looking for. Roosevelt took the time to do a custom built for us and 6 weeks later our new car arrived. He took the time with us when it arrived to make sure we understood all the gadgets inside before leaving. I absolutely love it. Go see Roosevelt Carter if you want a great car buying experience. More

Great salesman John Ulm comfortable and honest with answers good bad or ugly. Would recommend asking for him on your next visit. Thank you John for a great car bu John Ulm comfortable and honest with answers good bad or ugly. Would recommend asking for him on your next visit. Thank you John for a great car buying experience More

Jeep lease Jim Shorkey jeep was a great experience! They allowed several test drives and worked well with me. Hillary was extremely pleasant to deal with, and su Jim Shorkey jeep was a great experience! They allowed several test drives and worked well with me. Hillary was extremely pleasant to deal with, and such a fun salesperson. She was very knowledgable on the vehicles, as well as special programs that Shorkey was running. I took home my wrangler same day, and could not be happier. Hillary made my car buying experience very enjoyable. She made us laugh and smile, and turned the long car buying experience into a great one. I will most certainly refer my friends and family to shorkey and Hillary. Salesperson of the year!!! Thank you for this great experience and beautiful vehicle! More

The BEST experience ever!! I was looking for my dream car- 2016 jeep grand Cherokee limited in white and also a helpful salesman who would go out of his way to make it work for I was looking for my dream car- 2016 jeep grand Cherokee limited in white and also a helpful salesman who would go out of his way to make it work for my trade in.... totally found it at Jim Shorkey!! Thanks to Jason Binnie for making sure they had the car I wanted and salesman Mike for giving me the most value for it. Only took a few hours, negotiations and we put money down on a new lease! I am so in love with this car and I can't even stand it! I will definitely recommend this dealership to anyone I know, very nice and accommodating people to deal with. More