
Jim Shorkey Cadillac
Gainesville, GA
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48 Reviews of Jim Shorkey Cadillac
I went in to Shorkey to purchase a truck, once agreed on all the details. Time to pay, I had secured my auto load through my company credit union. The sales manager told me that I could not bring outside fi all the details. Time to pay, I had secured my auto load through my company credit union. The sales manager told me that I could not bring outside financial. I would have to use their loan dept. so glad Jim Sorkey refused me a purchase. It was amazingly interesting that a dealership refused $52k because of outside financial.. thank you! More
Awesome customer service and expedited time yo take ownership of automobile of your dreams. Our salesman Guillermo V understood all of our needs and satisfied our experience to the fullest. Our financi ownership of automobile of your dreams. Our salesman Guillermo V understood all of our needs and satisfied our experience to the fullest. Our financing needs were met by Daren B and WOW do I recommend he and Jim Shorkey Cadillac of Gainesville Georgia!! More
Bri Bryson was the best and made sure we got the car we were looking for. She answered all questions and worked hard to get the best deal set up before we made it to the dealership. were looking for. She answered all questions and worked hard to get the best deal set up before we made it to the dealership. More
I am in the market for a used car with some pretty detailed specifications. I have dealt with multiple dealers while on my search and Jim Shorkey in Gainesville definitely stands out. They were honest detailed specifications. I have dealt with multiple dealers while on my search and Jim Shorkey in Gainesville definitely stands out. They were honest and helpful I cannot say the same for others. I just sent a text to my sales person, Summer, I hope that she is able to come across a car that fits my needs because I would way rather do business there than any place else. Some things that stood out was the car that I went to see was actually there and ready for me to drive at the time of my appointment. It was also available at the price of the listing without crazy unexpected fees. These things seem basic but they’re actually pretty hard to find. More
You can hardly get a live person on the phone to help you, and once you do, Tara is short and unfriendly. We have to nag them to get them to return our call and they only have ONE technician who is able you, and once you do, Tara is short and unfriendly. We have to nag them to get them to return our call and they only have ONE technician who is able to help figure out what the problem is and they won't be able to get to it for at least 7 more days! No offer for a loaner vehicle, and our request has gone unanswered. TERRIBLE CUSTOMER SERVICE! Since posting the original review. We have changed our rating, thanks to the service manager, Tim, who was very responsive and assisted us in getting our issues resolved. More
Slow service, overpriced and not a satisfactory experience. Initial communications were quick and timely; however, the salesperson did not exactly what was going on with his product portfolio. experience. Initial communications were quick and timely; however, the salesperson did not exactly what was going on with his product portfolio. I knew exactly what I wanted. I had an appointment to order a new car, it took so long, I looked around for my sales person and just got up and left. I hit the one hour mark and was done. I kindly sent an email upon departure and rescheduled for two days later. Upon my return, everything went way smoother. When discussing money, they wanted a $10k deposit and $40k over sticker on a vehicle they didn’t even have an allocation on. Obviously, I gave them a best and final offer and it was declined so I left. The following Monday, another dealership offered me a real allocation at MSRP with no deposit. I thought things would change for the better with the new ownership; however, that was wishful thinking. I am all for supporting my local economy but Jim Sharkey will never earn my business. The parts department is slow too. More
Marvin Mattson - We've bought four cars and worked with him as a salesman and as an administrator. He has always been helpful, way beyond the duty. We thank him. We have always bought used cars and were tr him as a salesman and as an administrator. He has always been helpful, way beyond the duty. We thank him. We have always bought used cars and were treated with excellent service. More
Took our vehicle there while on vacation due to CEL, ABS and many other lights on. Derek Mugge and the service department determined that the fuse panel in the engine compartment and the wiring harness burn and many other lights on. Derek Mugge and the service department determined that the fuse panel in the engine compartment and the wiring harness burned up and it would be $3976 to repair. Had car towed home to Florida and it was just the battery. NOTHING burned up! NEVER trust this dealership! More
This was our first visit to Lake Lanier Mazda. We were a happy customer of Roswell Mazda but due to Trey Pettyjohn's personable attitude decided to try Lake Lanier since it is closer to our North Georgia mo happy customer of Roswell Mazda but due to Trey Pettyjohn's personable attitude decided to try Lake Lanier since it is closer to our North Georgia mountain home. Was very satisfied with both the salesman and the dealership. Trey was honest and straight forward (very rare) and he got us very close to our price without a lot of negotiating. Trey even drove to our home the next day to return items left at the dealership. We were very satisfied with their friendly and polite service and we got just what we wanted. More
I live out of the area and this dealership was able to help me purchase a car during these difficult times! Awesome customer service! They took the extra time to find me the car that best suited my needs. help me purchase a car during these difficult times! Awesome customer service! They took the extra time to find me the car that best suited my needs. Highly recommend. More