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Jim Riehl's Friendly Ford
Charlevoix, MI
47 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Latest Reviews
September 06, 2025
They really worked hard to get my transfer case issue
resolved with Ford! Jesse was a great service advisor.
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by SCHULER.KURT
Verified Customer
Verified Customer
Employees Worked With
Jessica Porter, Glen Bainbridge
September 06, 2025
It is a pure pleasure entering your service dept.
Jessi takes right fine care of your customers and this continues right through everyone till you are driving away.
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by BJDAVID1
Verified Customer
Verified Customer
Employees Worked With
Jessi Potter, Steve from warranties not sure about service people.
September 05, 2025
Thank you for taking care of this recall.
Your gal? I forgot her name was very thoughtful keeping me informed on the process and delay but my stay was just 3 hours just as she indicated on t
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by Lynda.Halbach
Verified Customer
Verified Customer
Employees Worked With
I forgot her mamr
Dealership Inventory (88 Vehicles)
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