Jim Riehl's Friendly Chrysler Jeep - Warren

Service was completed in a very timely fashion. Detailed description of future service needs was laid out as well. Detailed description of future service needs was laid out as well. More

very nice experience, came in for re-call update work was done on time and very friendly done on time and very friendly More

Came in for some recall work, had another issue with our radio shutting off when it's being utilized on trips. We received our last free oil change and tire rotation. Also received a recommendation for a gl radio shutting off when it's being utilized on trips. We received our last free oil change and tire rotation. Also received a recommendation for a glass installation company. More

Service was excellent from start to finish. Everyone was professional, very helpful and more than Friendly! Everyone was professional, very helpful and more than Friendly! More

Was very satisfied with my service and the people that work there. also with very comfortable during my wait for my service to be completed. work there. also with very comfortable during my wait for my service to be completed. More

Nice facility, clean and spacious, complimented by a convenient location, friendly service advisors, and a good service crew. convenient location, friendly service advisors, and a good service crew. More

Always a great experience! Nick has been my sales guy the past 2 vehicles I’ve leased and he always does a great job, makes the process of turning in my lease and getting a new Nick has been my sales guy the past 2 vehicles I’ve leased and he always does a great job, makes the process of turning in my lease and getting a new one so easy and convenient that I keep coming back. More

I came in for an oil change and as always everything was done to perfection. I’ve never had a bad experience here. Judy in service is always helpful, kind, and considerate. done to perfection. I’ve never had a bad experience here. Judy in service is always helpful, kind, and considerate. More

I purchased a Hyundai Santa Fe Sport on 02/23/22. I have to admit I made the mistake of not paying attention and checking the vehicle and paperwork out. This was very unwise. I thought this was a rep I have to admit I made the mistake of not paying attention and checking the vehicle and paperwork out. This was very unwise. I thought this was a reputable dealership with honesty and integrity. I was wrong. As of June 9, 2023, the engine ceased. I reach out to Hyundai who denied the replacement of the engine stating poor maintenance. As it turned out, Jim Riehl bought the car from Enterprise car rental knowing it had recalls and that the engine would cease. I recently received a call from this dealership after complaining to the world in which I am far from done doing so. The salesman said are you able to come in today with your paperwork? I made it for another day because I could not make it. I called before going and aske what are they going to do and he stated that they were going after the warranty company. This is the same company that they sold to me for $3,000 stressing it would be good to buy in case the engine went out. Well, they denied me as well knowing that they both knew about this car and engine. Riehl had the nerve to tell a lie in the response saying that they stressed to the customer about the maintenance of the car. Now I am still stuck with this car note and no car. Shame on you. O star rating More

I took my Jeep Wrangler in for an oil change. I pulled in and was greeted by a service writer rather quickly. They got me in and out and off to work in less than an hour. Neal Leader was great. I pulled in and was greeted by a service writer rather quickly. They got me in and out and off to work in less than an hour. Neal Leader was great. He showed me the inspection report and that things looked good. They even ran my vehicle through the wash which was a bonus touch. More