Jim Riehl's Friendly Chrysler Jeep - Warren

Professional It was great. I would like someone to investigate the sound of the srt 300, while revving the engine in park. It's was an awesome sound when I purchas It was great. I would like someone to investigate the sound of the srt 300, while revving the engine in park. It's was an awesome sound when I purchased it, NOW it's sound suppressed or muffled, the dealership said they found nothing wrong but know the difference in the sound. I am going back, I hope someone can investigate. 2012 chrysler 300 Srt. They don't have much experience in the300 srt's. They haven't had many. Thanks More

Safety Recall On Gear Shift Lever Tim was very helpful in answering all of my questions. The estimated time of service was accurate and the car was washed and clean when finished. Tim was very helpful in answering all of my questions. The estimated time of service was accurate and the car was washed and clean when finished. More

great service department great on service-had a problem with the air not working -the service manager got involved--the workers in the service area did a good job in a short p great on service-had a problem with the air not working -the service manager got involved--the workers in the service area did a good job in a short period of time More

excellent my new car experience was very easy. Tony covered everything I needed to know. The hardest decision was the color. Tony gave many options to choose fr my new car experience was very easy. Tony covered everything I needed to know. The hardest decision was the color. Tony gave many options to choose from. More

Great service! I was treated very well. Brought vehicle in on a recall. They provided me with a free rental. Car was repaired beautifully. I was very pleased. I was treated very well. Brought vehicle in on a recall. They provided me with a free rental. Car was repaired beautifully. I was very pleased. More

Very smooth transaction I called Friday afternoon, was given a great lease deal. And picked up our new car Saturday afternoon. Jeff wyball, handled all the pricing research I called Friday afternoon, was given a great lease deal. And picked up our new car Saturday afternoon. Jeff wyball, handled all the pricing research.. I literally walked in signed and drove away.. More

Great service to an difficult problem. Jim Brewer was a key to getting me on the road quickly with a rental after determining my vehicle needed to stay in for service. l Jim Brewer was a key to getting me on the road quickly with a rental after determining my vehicle needed to stay in for service. l More

Service Judy went over and above the call of duty to take care of me. I only had an hour and a half to get in and out and she made sure that all of the work w Judy went over and above the call of duty to take care of me. I only had an hour and a half to get in and out and she made sure that all of the work was done in that time frame. More

Best Dealership Experience We cannot express enough just how wonderful our experience was from beginning to end at Jim Riehl in Leasing another Dodge/Chrysler/Jeep. As we alread We cannot express enough just how wonderful our experience was from beginning to end at Jim Riehl in Leasing another Dodge/Chrysler/Jeep. As we already have had more than two bad experiences with another Dealership, that we previously worked with over the course of two years, we were very tempted to literally try a different manufacturer altogether. (This was the last chance,so to speak, to keep our loyalty to the Company,without them knowing that) From our first contact via phone call with Pam Schulmeister, who was responsible for us gravitating to this Dealership in the first place with her conversation with me, and the follow up and communication with us, at every step (whether it was Email,Phone Call, Text, as well as in Person) we were always treated with Respect and with Value. In our many years, and MANY Dealerships, we personally have never encountered someone as Pleasant to work with as Our Salesman Michael Paparelli. The very first thing we noticed is his genuine concern for OUR needs going forward and OUR previous bad experiences. In in manner of speaking...he LISTENED,he understood, he made us feel as we were his only priority and WE were what mattered. AND he followed through. Questions answered, things we hadn't considered with a new vehicle suggested, calls/texts given. He really made you feel like Family....not a Customer. It is VERY Refreshing, to say the least, to work with someone as Knowledgeable, Considerate, Helpful, Accommodating, and quite simply, as Pleasant as he was. As I will be writing Individually through Email to a couple people at Jim Riehl in order to recognize just how satisfied they have made us on our recent experience, because I feel that strongly about letting them know they are doing things right,in our opinion, We could do nothing less on this review. YES....it was THAT great of an experience and we have and will continue to recommend this Dealership and Salesman to anyone who is in need of working with those who know how to provide the right way to do business! More

Frinedly /knowledgable Answers all question regarding Chrysler Jeep products and services . Through knowledge of all required documents for sales , current affordable inte Answers all question regarding Chrysler Jeep products and services . Through knowledge of all required documents for sales , current affordable interest rate for finance requirements and other paper work related sales. More