Jim Riehl's Friendly Chrysler Jeep - Warren

Issue resolved. I was notified that the warranty parts had arrived and set up a date and time for installation. With little or no time at all parts were installed an I was notified that the warranty parts had arrived and set up a date and time for installation. With little or no time at all parts were installed and I was called to pick the vehicle up. When I arrived the Jeep was clean and ready to go. More

Great experience. It was a great experience overall. The people were nice and service was great. It took a little longer than what I thought it would take. It was a great experience overall. The people were nice and service was great. It took a little longer than what I thought it would take. More

Oil change tire rotation Nancy I service was very helpful and catered to what I needed she is definetly an asset to the service department can't wait to return Nancy I service was very helpful and catered to what I needed she is definetly an asset to the service department can't wait to return More

Tire replacement The tire was replaced and the work was completed in 30 minutes. I am very satisfied with the work and the time it took to do the work. The tire was replaced and the work was completed in 30 minutes. I am very satisfied with the work and the time it took to do the work. More

Always treated well Tim in the service dept is great to work with. I was disappointed to discover that the radio in my 2014 Jeep will no longer play my music via a usb co Tim in the service dept is great to work with. I was disappointed to discover that the radio in my 2014 Jeep will no longer play my music via a usb cord, but it is no fault of his and he tested it on other cars to show me. The disappointment comes from the makers of the car, NOT with the service dept More

warranty repair vehicle was diagnosed proper and repair promptly.I was offered transportation but it was not necessary. I will definitely recommend this dealership to vehicle was diagnosed proper and repair promptly.I was offered transportation but it was not necessary. I will definitely recommend this dealership to my friends. More

Jeep Service The engine light came on late on a Friday. I was able to get my car in the next morning and it was fixed quickly The engine light came on late on a Friday. I was able to get my car in the next morning and it was fixed quickly More

great experience Quick and painless. After an accident I needed a car as soon as possible. Within one day I had a new vehicle. Everyone made it a pleasant experience. Quick and painless. After an accident I needed a car as soon as possible. Within one day I had a new vehicle. Everyone made it a pleasant experience. More

U-Connect issues Jim was very prompt, knowledgeable, and courteous. A true professional. He explained the problem was not with the U-Connect system and it was more tha Jim was very prompt, knowledgeable, and courteous. A true professional. He explained the problem was not with the U-Connect system and it was more than likely an Apple I-phone issue. He was correct. More

Always very efficient, quick service I have leased 3 cars and bought 1 from this dealership and have been very happy with how my cars have been maintained. I am consistently treated with I have leased 3 cars and bought 1 from this dealership and have been very happy with how my cars have been maintained. I am consistently treated with courtesy and am kept proactively informed of other needs my car might have--and I do not feel like I'm being "sold" services I don't need. More