Jim Riehl's Friendly Chrysler Jeep - Warren

Great experience The several new vehicle purchase / leases during the past 20 + years has once again become a great experience Jim Riels Friendly Dealership staff, inc The several new vehicle purchase / leases during the past 20 + years has once again become a great experience Jim Riels Friendly Dealership staff, including the Service Department. This is my reason for returning every 3 years. More

VERY GOOD MAKING AN APPOINTMENT FOR A LUBE WAS A VERY GOOD IDEA. I WAS IN & OUT WITHIN AN HOUR AND THEY DID AN UPGRADE ON THE COMPUTER. MAKING AN APPOINTMENT FOR A LUBE WAS A VERY GOOD IDEA. I WAS IN & OUT WITHIN AN HOUR AND THEY DID AN UPGRADE ON THE COMPUTER. More

New Car Purchase I have been leasing a Chevy for the past 15 years. Glad I did. I love my 2017 Jeep Compass. Nick Thomas is my sales-guy. He did a great job with my I have been leasing a Chevy for the past 15 years. Glad I did. I love my 2017 Jeep Compass. Nick Thomas is my sales-guy. He did a great job with my lease and was very easy to talk with. More

Issue resolved. I was notified that the warranty parts had arrived and set up a date and time for installation. With little or no time at all parts were installed an I was notified that the warranty parts had arrived and set up a date and time for installation. With little or no time at all parts were installed and I was called to pick the vehicle up. When I arrived the Jeep was clean and ready to go. More

Great experience. It was a great experience overall. The people were nice and service was great. It took a little longer than what I thought it would take. It was a great experience overall. The people were nice and service was great. It took a little longer than what I thought it would take. More

Oil change tire rotation Nancy I service was very helpful and catered to what I needed she is definetly an asset to the service department can't wait to return Nancy I service was very helpful and catered to what I needed she is definetly an asset to the service department can't wait to return More

Tire replacement The tire was replaced and the work was completed in 30 minutes. I am very satisfied with the work and the time it took to do the work. The tire was replaced and the work was completed in 30 minutes. I am very satisfied with the work and the time it took to do the work. More

Always treated well Tim in the service dept is great to work with. I was disappointed to discover that the radio in my 2014 Jeep will no longer play my music via a usb co Tim in the service dept is great to work with. I was disappointed to discover that the radio in my 2014 Jeep will no longer play my music via a usb cord, but it is no fault of his and he tested it on other cars to show me. The disappointment comes from the makers of the car, NOT with the service dept More

warranty repair vehicle was diagnosed proper and repair promptly.I was offered transportation but it was not necessary. I will definitely recommend this dealership to vehicle was diagnosed proper and repair promptly.I was offered transportation but it was not necessary. I will definitely recommend this dealership to my friends. More

Jeep Service The engine light came on late on a Friday. I was able to get my car in the next morning and it was fixed quickly The engine light came on late on a Friday. I was able to get my car in the next morning and it was fixed quickly More