Jim Riehl's Friendly Chrysler Jeep - Warren

Great service Jim my service writer very informative and resolved my rattling problem. Service dept was clean and they did no keep waiting. They asked why I was the Jim my service writer very informative and resolved my rattling problem. Service dept was clean and they did no keep waiting. They asked why I was there and promptly took my vehicle. Approx 4 hous later my vehicle was ready. More

Oilleak and change Jim took care of my needs as usual. The oil leak was from a cath place that holds oil when it is changed, if the mechanic does not get it all wiped u Jim took care of my needs as usual. The oil leak was from a cath place that holds oil when it is changed, if the mechanic does not get it all wiped up, Also had anti freeze changed. More

Great experience I had a nail in my tire and got to the dealership about an hour before closing time. They efficiently took my info and said no problem to fix your ti I had a nail in my tire and got to the dealership about an hour before closing time. They efficiently took my info and said no problem to fix your tire we still have an hour left. I asked if there was time to do an oil change and tire rotation as well. They said sure no problem we have plenty of time. More

Listened and took action Went to the dealer I have been dealing with. They could not be bothered to check things out. Came here and it was taken care of. Went to the dealer I have been dealing with. They could not be bothered to check things out. Came here and it was taken care of. More

like the name ...Friendly everyone was helpful and friendly made sure i was taken care of in a timely matter i even went over to the use car area and Mike helped with some info everyone was helpful and friendly made sure i was taken care of in a timely matter i even went over to the use car area and Mike helped with some information More

Heater Fixed my Heater in the middle of winter asap next day and got my car in that evening. Super fast service and was done by 1pm next day. Thanks Fixed my Heater in the middle of winter asap next day and got my car in that evening. Super fast service and was done by 1pm next day. Thanks More

Ripped off I had a warranty on my tires from them, so when my tire blew I took my car to them. Not only was my warranty not honored, but they promised me a but 2 I had a warranty on my tires from them, so when my tire blew I took my car to them. Not only was my warranty not honored, but they promised me a but 2 tires get a third free. I replaced my 2 front tires as well as my spare or so I thought while I did get those replaced I now have a tire without rim tossed into my trunk and the deal miraculously changed to buy 3 tires get the fourth free after being told the price before being checked out More

Satisfied Went in for a routine oil change. Employees were very friendly. Service was done promptly. Will return for vehicles next service. This section of the Went in for a routine oil change. Employees were very friendly. Service was done promptly. Will return for vehicles next service. This section of the review is too long. More

Jeep Cherokee Good job done. Staffs were nice and professional. Shuttle bus was provided on time and convinier. I will recommend the service to my colleagues and fr Good job done. Staffs were nice and professional. Shuttle bus was provided on time and convinier. I will recommend the service to my colleagues and friends. Thank you for good job done. Ray More

Keeping car on the road Came in for an oil change. Dealer noted software updates that were available. upon vehicle inspection, found a tire with a nail on the inside sidewa Came in for an oil change. Dealer noted software updates that were available. upon vehicle inspection, found a tire with a nail on the inside sidewall saving a possible on road break down. Repairs were taken care of quickly. Waiting area was very comfortable. More