Jim Riehl's Friendly Chrysler Jeep - Warren

Easy, convenient My experience with Josh at friendly auto group was a pleasant one. Josh made everything nice and easy for me and it was a smooth transition from old My experience with Josh at friendly auto group was a pleasant one. Josh made everything nice and easy for me and it was a smooth transition from old vehicle to new! There are a couple little issues I discovered immediately after purchasing the vehicle that I'm going to try and work through today. That may flip me from a 4 to 5 star. A touch disappointed that the wipers seem to be the originals. They streak when clearing rain or when using the wiper fluid. Also there was a message that my park assist need servicing. That should've been checked before my purchase. One of the key fobs is completely dead. Again I believe these are minor issues that are hopefully taken care of. More

Always very helpful Oil change went well love the checklist they do . Also Judy was very helpful had a recall done by another dealership. They left two screws out of my s Oil change went well love the checklist they do . Also Judy was very helpful had a recall done by another dealership. They left two screws out of my steering column I mentioned it to Judy and she ordered them even do I was willing to pay for them she refused to let me pay for them. Small things like this put you ahead of the competition. Thanks More

Bbelcastro Warrant coverage for driver's seat cover replacement. Service (Tim) lined up day, date and time for service. Well done! Time for service completion wa Warrant coverage for driver's seat cover replacement. Service (Tim) lined up day, date and time for service. Well done! Time for service completion was within the time frame Tim mentioned. More

Review I don't like to answer this type of questions if I have no comments. PLEASE DO NOT SEND ANY MORE SURVEYS. Also I don't like 25 word minlmums. I don't like to answer this type of questions if I have no comments. PLEASE DO NOT SEND ANY MORE SURVEYS. Also I don't like 25 word minlmums. More

Excellent Service As always, the service I received exceeded my expectations; wonderful customer service, extremely friendly. Dealership went above expectations while s As always, the service I received exceeded my expectations; wonderful customer service, extremely friendly. Dealership went above expectations while servicing vehicle; I appreciate everything that Tim had assisted me with. More

Great service My appointment was a complimentary 30 day inspection of my new Jeep. The staff was professional, courteous, and the wait time quoted matched the act My appointment was a complimentary 30 day inspection of my new Jeep. The staff was professional, courteous, and the wait time quoted matched the actual. Expect to get all my service done there. I also like the email follow up from my salesperson Dave Giglio. It's a good team at Jim Riehl. More

New lease purchase My sales person was fantastic Joel Starda. He explained all the features on my new vehicle . He had all the answers to any questions I may have a My sales person was fantastic Joel Starda. He explained all the features on my new vehicle . He had all the answers to any questions I may have asked . He also made arrangements for service I want to my other vehicles that have a recall . More

Great Service I had made an appointment to have a recall and an oil change taken care of..appointment was for 10:00 am with Jim Brewer and the work was completed in I had made an appointment to have a recall and an oil change taken care of..appointment was for 10:00 am with Jim Brewer and the work was completed in less time than I had planned including a car wash. The team at Jim Riehl's is (like the name) extremely friendly. Jim was off the day I was in so I was greeted by Rob and he took care of everything. Thanks More

Recall Service Took my 300 S in for a recall ,work was done in a reasonable amount of time . Although they couldn't confirm my complaint about the A/C Took my 300 S in for a recall ,work was done in a reasonable amount of time . Although they couldn't confirm my complaint about the A/C More

Excellent custom service Exceptional custom care. I brought my vehicle in to be checked out for a problem I was having. I was given a loaner car no charge. The custom service Exceptional custom care. I brought my vehicle in to be checked out for a problem I was having. I was given a loaner car no charge. The custom service rep explained everything to me clearly. Would highly recommend this dealer ship to all! More