Jim Riehl's Friendly Chrysler Jeep - Warren

Buying the Jeep was incredibly easy. I've bought 4 vehicles over the years at Friendly. Always a pleasant experience. Service department is the key -- over the years, they have never sugg I've bought 4 vehicles over the years at Friendly. Always a pleasant experience. Service department is the key -- over the years, they have never suggested unnecessary work on the car (other dealers have). I appreciate that More

Service Visit I went to get my radio checked out because it was turning on for 3 minutes and then turns off for 20 seconds and repeats the cycle. Although I had to I went to get my radio checked out because it was turning on for 3 minutes and then turns off for 20 seconds and repeats the cycle. Although I had to wait 2 hours for them to check out the issue, I was happy to find that they knew what the problem was, ordered a new radio, and said it will be there within a week. I haven't gotten the finished product yet, but they told me more than what was told to me when I took my car to the dealership where I originally purchased my car. I just hope they keep up on their end of the deal. More

Very quick and easy to get appointments. Staff is very helpful and efficient, I had no trouble getting an appointment, I was told up front what the amount would be and the possible wait time. Staff is very helpful and efficient, I had no trouble getting an appointment, I was told up front what the amount would be and the possible wait time. More

Car Salesman It was a pleasure to work with my salesman, Nick Thomas. The shopping / buying process was fast and efficient, I purchased exactly what I wanted, and It was a pleasure to work with my salesman, Nick Thomas. The shopping / buying process was fast and efficient, I purchased exactly what I wanted, and my Grand Cherokee is great. More

Awesome Mike really helped us in the vehicle my wife wanted. I didn't think we would be able to get financed for a new vehicle but Mike made it happen. Mike really helped us in the vehicle my wife wanted. I didn't think we would be able to get financed for a new vehicle but Mike made it happen. More

cayotic Service technician lost the keys to my vehicle. A service that should have taken 1 day to complete took 6 days to complete. If it would not have been Service technician lost the keys to my vehicle. A service that should have taken 1 day to complete took 6 days to complete. If it would not have been for my spouse being out of town, I would have had to rent a car to get back and forth to work More

Oil Change & Tire Rotation Everything was great! Got in and out quickly. Sat in the clean waiting area and read a book while waiting. Will go back again for service in future. Everything was great! Got in and out quickly. Sat in the clean waiting area and read a book while waiting. Will go back again for service in future. More

Maintence Great service reasonanable price. Friendly service dept and knowledgeable. Would recommend this dealership again to other keep owners. They found a m Great service reasonanable price. Friendly service dept and knowledgeable. Would recommend this dealership again to other keep owners. They found a missing oil cap for me that no other dealership could get More

Service and followup Excellent follow up, follow through, and service from Tim Franklin. The quality of repair and replacement of parts appears to be excellent. Also, the Excellent follow up, follow through, and service from Tim Franklin. The quality of repair and replacement of parts appears to be excellent. Also, the good will on Chrysler to replace certain parts was terrific. More

Great job! The service at Jim Riehl's is always great! The staff is friendly and efficient! They have the best waiting room of any I've ever had to be in as well The service at Jim Riehl's is always great! The staff is friendly and efficient! They have the best waiting room of any I've ever had to be in as well! More