Jim Riehl's Friendly Chrysler Jeep - Warren

Service I had my car in by appointment for an oil change and recall fix on my cruise control. Staff was friendly, service quick. Short wait in waiting room wi I had my car in by appointment for an oil change and recall fix on my cruise control. Staff was friendly, service quick. Short wait in waiting room with tv. More

Jeep Grand Cherokee Limited Dealership was clean and inviting. No pressure from multiple people approaching me. Salesman was friendly, nice, helpful and completely approachable. Dealership was clean and inviting. No pressure from multiple people approaching me. Salesman was friendly, nice, helpful and completely approachable. Helpful and accommodating in every way and provided a great deal. Highly recommend salesman and dealership compared to others. More

GREAT QUICK OIL SERVICE I normally get Judy which she has been just fantastic (she is the only reason I come back after a bad experience with one of the other service write u I normally get Judy which she has been just fantastic (she is the only reason I come back after a bad experience with one of the other service write up guys), she offered to get to the bottom of a problem I had, but I refused to have her fix the problem someone else caused and just left. I later called and told her I would be back because of her offer (I talked to the service manager about it). Neal is great also. Both of them have been super helpful on other questions other then oil changes I have. Neal even went back with the mechanic and looked at a leak I had after getting a radiator flush and refill, and he assured me he and the mechanic could not see the leak. I found out later I had a crack in a plastic valve that only leaked once in a while (week in between) and I replaced it. I felt very relieved after his assurance and honesty showed through. I do recommend other people to use your services because of my experience with Judy and Neal. More

Great sales and service I had a check engine light come on. I also needed some maintenance done. I used the convenient appointment scheduler online to set up an appointment f I had a check engine light come on. I also needed some maintenance done. I used the convenient appointment scheduler online to set up an appointment for service. Once at the dealer, my service advisor Jim let me know that I also had an open recall so he added that to the service visit. Jim and the dealership went above and beyond, allowing me to use a loaner vehicle during my vehicle's time in for service. Once they diagnosed the problem, they called and informed me of when they'd have the repairs completed. I got a follow up call when done and I returned to pick up my vehicle to see that they had also washed it. I've been going to Jim Riehl's in Warren for years and will continue to do so because they treat you well from the sales, to financing and service! More

Pit Stop Inspection The Staff are always friendly and very helpful . In and out within an hour. The atmosphere is welcoming. I called to schedule my pit stop inspection, The Staff are always friendly and very helpful . In and out within an hour. The atmosphere is welcoming. I called to schedule my pit stop inspection, had to leave a message and someone called right back. Would recommend this dealership to others. More

Very Good Experience I always get excellent service when I visit any of your dealerships either in Warren or in Lapeer. The service staff and the sales staff have always b I always get excellent service when I visit any of your dealerships either in Warren or in Lapeer. The service staff and the sales staff have always been courteous and friendly! More

Helpful Very friendly service rep. Helped us get a loaner for the weekend since our recall was not working properly Called us promptly when service was comp Very friendly service rep. Helped us get a loaner for the weekend since our recall was not working properly Called us promptly when service was completed More

Fast and efficient We came for our appointment for an oil change, found out about a recall and every thing was completed fast and efficiently. The workers were courteou We came for our appointment for an oil change, found out about a recall and every thing was completed fast and efficiently. The workers were courteous and friendly. More

Jeep Compass He was very helpful in getting the Jeep Compass ready for lease and explained the process of leasing the vehicle. I would recommend Joel at Friendly C He was very helpful in getting the Jeep Compass ready for lease and explained the process of leasing the vehicle. I would recommend Joel at Friendly Chrysler to others. More

The best. WE have always been treated with respect and care. Everyone has been helpful. the entire process of turning in the old lease and arranging the new one WE have always been treated with respect and care. Everyone has been helpful. the entire process of turning in the old lease and arranging the new one was efficient and pleasant. More