Jim Riehl's Friendly Chrysler Jeep - Warren

Great Service Tim Franklyn always goes out of his way to make sure vehicle is repaired and tell me any other items that may need attention. Service staff always Tim Franklyn always goes out of his way to make sure vehicle is repaired and tell me any other items that may need attention. Service staff always friendy. More

Good People there! I called Monday to make appointment and Neil was very nice and we made the appointment for Friday. Got there a 10 minutes early and I was waited on. I called Monday to make appointment and Neil was very nice and we made the appointment for Friday. Got there a 10 minutes early and I was waited on. Judy was Great. She let me know that they had checked everything and were almost done. Had Oil Change. Waiting area is very nice. Service was Great. I Love My Jeep Renegade! More

Supportive Service The entire team was very responsive and cared about my needs. I walked away with the vehicle I wanted and great service. Thank you so much! The entire team was very responsive and cared about my needs. I walked away with the vehicle I wanted and great service. Thank you so much! More

New Vehicle Purchase I was VERY PLEASED with the service I received from Keith Forbes. Would highly recommend him to my friends and family. The Jeep Compass is an AWESOME I was VERY PLEASED with the service I received from Keith Forbes. Would highly recommend him to my friends and family. The Jeep Compass is an AWESOME vehicle. More

Exactly what I wanted! I visited the dealership with questions about 2 different Jeep models. I left with all the questions answered and the perfect vehicle for me. It was a I visited the dealership with questions about 2 different Jeep models. I left with all the questions answered and the perfect vehicle for me. It was a simple and smooth transaction from sales to finance and delivery. These folks went above and beyond. More

Above and beyond It's Friendly Jeep. Never once had a less-than-excellent experience there. Found a coolant leak on my car, so I dropped it off at the end of the day o It's Friendly Jeep. Never once had a less-than-excellent experience there. Found a coolant leak on my car, so I dropped it off at the end of the day on a Wednesday with no appointment, and without calling ahead. I figured I'd get it back on Monday at the earliest, just because it was so last-minute. Not a big problem since I have a 2nd vehicle. I was surprised to get a call the following morning, my car had already been inspected and diagnosed. I was even more surprised to get a call on my way home from work, my car was finished and ready to be picked up, all repairs covered by warranty and no charge to me! Asked for a shuttle ride from my house to the dealership, was told it would probably be at least an hour. No problem at all, I was still 15-20 minutes from home anyway. I got home, didn't even take my coat off yet when the phone rings. It's the shuttle driver asking for directions to my house! He was there to pick me up 10-15 minutes later. He was unbelievably friendly, and remembered giving me a shuttle ride years earlier. After some great small talk in the heavy traffic, we were at the dealership. Friendly Jeep, please take note, this gentleman is a gem! I was directed to the cashier for my paperwork, and went outside to wait for my car to be brought around. I saw it drive by in the back lot, and wondered where it was going, but it came around the corner a few minutes later and I saw the porter had taken it around back to wash it before delivering to me!!!! The service was far beyond anything I could have expected, and it's just one of the many reasons this is the 4th vehicle I've purchased from Friendly in the last 15 or so years. More